Invoice ninja server 500 internal error

[luckow]

ok. a few hours later.

• Fresh install of invoice ninja seems to work.
• my updated instance sends email exclusively to the mail address from user 1.
• dashboard Recent Activity shows the problem

sending mails works
Stephan Luckow emailed invoice RG-240481 for ACME inc. to Jane Doe

sending mails does not work anymore
Stephan Luckow emailed quote 0023-0052 for ACME inc. to

to is empty. Maybe there is a default setting in the code, if no "to" is set, it will be sent to the administrator account (or user 1).

I have restored old versions of IN from backups.
Up to v1.13.5, sending mails works. In v1.13.6 I have a problem with logging into my account. Next I will test v1.13.7.

Side quest: In the latest version (in my updated instance) it is impossible to change the mail address of user 1 via the user interface.

[luckow]

In my case, the problem starts with the emails in v1.13.7. Maybe in v1.13.6, but I can't log in in that version.
Next: updating from v1.13.5

[luckow]

@luckow ok. reproducible builds / updates. v1.13.5 -> v1.13.6 (no log-in possible) -> v1.13.7 (mails do not work)
next: migrate broken app into a new installation.

[luckow]

The moment I restore the settings (broken updated instance -> fresh instance), the new instance shows the same behavior. Data is not a problem.

[luckow]

restoring from a working v1.13.5 export -> fresh v1.14.2 produces same behaviour. the moment i restore settings, bam.
comparing json files is not one of my daily tasks, so I decide to do that:

• install a fresh IN
• import data only
• manually click configuration options.

Fun fact: It is possible to set a password that starts with a space for the login. ONLY for login. After you have logged in and your action requires a password confirmation, the leading space will be removed, and your password is incorrect.

[nebulon]

@luckow maybe good to report this password trimming upstream. Great catch and unlikely it gets detected by the devs on their own.

[humptydumpty]

That leaves the email deliverability issue. How is PDF generation related to emails not getting sent?

[luckow]

@nebulon I will try three more times to be sure the leading space is the problem. After hours of trillions of IN instances and attempts, my eyes feel square.

[vladimir.d]

@luckow could you try to switch Attach PDF option off on IN dashboard > settings > Advanced Settings > Email Settings and then try to send an email?

v1.14.2 seems to be sending emails properly whilst Attach PDF is off.
I'm investigating it further now.

[humptydumpty]

@vladimir-d I can confirm that the emails get delivered if attach pdf is off. I deleted PDF_GENERATOR=hosted_ninja from the env file and restarted the app before testing. I'm on the lastest IN 1.14.2.

[vladimir.d]

The problem with sending emails has been fixed. A new app package is going to be released soon.

[luckow]

@nebulon fixed https://github.com/invoiceninja/invoiceninja/pull/9703

[humptydumpty]

Well done @luckow @vladimir-d

[girish]

Thanks! New package published.

[AartJansen]

so the end result is pdf generation & emails (with PDFs) now work without the added PDF_GENERATOR line ?

[humptydumpty]

@AartJansen correct!

[d19dotca]

Interestingly I just ran across this issue. I was able to fix it by simply adding in the following: PDF_GENERATOR=snappdf

Odd though as I see others didn't get that working and needed a value of hosted_ninja instead of snappdf. So YMMV as they say.

[humptydumpty]

@d19dotca take a look at this thread as the env has some major changes, simply adding those lines brings an existing app up to par with a fresh install https://forum.cloudron.io/topic/13069/not-creating-pdfs-after-updates/25

Look for Girish’s latest post in there

[d19dotca]

Yeah it makes me concerned that the package updates got messed up somewhere along the way to have duplicated some content in the ENV and remove others, but at least it’s an easy fix (manually).

[Esteban88]

Hi, I have the same problem and it is not solved after the updates.

Check the screenshots:

The question is how do I give permissions? I don't have a way to edit by commands, right?