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  1. Cloudron Forum
  2. Invoice Ninja
  3. Invoice ninja server 500 internal error

Invoice ninja server 500 internal error

Scheduled Pinned Locked Moved Solved Invoice Ninja
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  • nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #32

    @luckow maybe good to report this password trimming upstream. Great catch and unlikely it gets detected by the devs on their own.

    luckowL 2 Replies Last reply
    1
    • humptydumptyH Offline
      humptydumptyH Offline
      humptydumpty
      wrote on last edited by
      #33

      That leaves the email deliverability issue. How is PDF generation related to emails not getting sent?

      1 Reply Last reply
      0
      • nebulonN nebulon

        @luckow maybe good to report this password trimming upstream. Great catch and unlikely it gets detected by the devs on their own.

        luckowL Offline
        luckowL Offline
        luckow
        translator
        wrote on last edited by
        #34

        @nebulon I will try three more times to be sure the leading space is the problem. After hours of trillions of IN instances and attempts, my eyes feel square.

        Pronouns: he/him | Primary language: German

        1 Reply Last reply
        1
        • vladimir.dV Offline
          vladimir.dV Offline
          vladimir.d
          wrote on last edited by
          #35

          @luckow could you try to switch Attach PDF option off on IN dashboard > settings > Advanced Settings > Email Settings and then try to send an email?

          v1.14.2 seems to be sending emails properly whilst Attach PDF is off.
          I'm investigating it further now.

          humptydumptyH 1 Reply Last reply
          2
          • vladimir.dV vladimir.d

            @luckow could you try to switch Attach PDF option off on IN dashboard > settings > Advanced Settings > Email Settings and then try to send an email?

            v1.14.2 seems to be sending emails properly whilst Attach PDF is off.
            I'm investigating it further now.

            humptydumptyH Offline
            humptydumptyH Offline
            humptydumpty
            wrote on last edited by
            #36

            @vladimir-d I can confirm that the emails get delivered if attach pdf is off. I deleted PDF_GENERATOR=hosted_ninja from the env file and restarted the app before testing. I'm on the lastest IN 1.14.2.

            1 Reply Last reply
            0
            • vladimir.dV Offline
              vladimir.dV Offline
              vladimir.d
              wrote on last edited by
              #37

              The problem with sending emails has been fixed. A new app package is going to be released soon.

              1 Reply Last reply
              3
              • nebulonN nebulon

                @luckow maybe good to report this password trimming upstream. Great catch and unlikely it gets detected by the devs on their own.

                luckowL Offline
                luckowL Offline
                luckow
                translator
                wrote on last edited by
                #38

                @nebulon fixed https://github.com/invoiceninja/invoiceninja/pull/9703

                Pronouns: he/him | Primary language: German

                1 Reply Last reply
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                • humptydumptyH Offline
                  humptydumptyH Offline
                  humptydumpty
                  wrote on last edited by
                  #39

                  Well done @luckow @vladimir-d πŸ‘

                  1 Reply Last reply
                  0
                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #40

                    Thanks! New package published.

                    1 Reply Last reply
                    1
                    • A Offline
                      A Offline
                      AartJansen
                      wrote on last edited by
                      #41

                      so the end result is pdf generation & emails (with PDFs) now work without the added PDF_GENERATOR line ?

                      humptydumptyH 1 Reply Last reply
                      0
                      • A AartJansen

                        so the end result is pdf generation & emails (with PDFs) now work without the added PDF_GENERATOR line ?

                        humptydumptyH Offline
                        humptydumptyH Offline
                        humptydumpty
                        wrote on last edited by
                        #42

                        @AartJansen correct!

                        1 Reply Last reply
                        0
                        • nebulonN nebulon marked this topic as a question on
                        • nebulonN nebulon has marked this topic as solved on
                        • d19dotcaD Offline
                          d19dotcaD Offline
                          d19dotca
                          wrote on last edited by
                          #43

                          Interestingly I just ran across this issue. I was able to fix it by simply adding in the following: PDF_GENERATOR=snappdf

                          Odd though as I see others didn't get that working and needed a value of hosted_ninja instead of snappdf. So YMMV as they say. πŸ™‚

                          --
                          Dustin Dauncey
                          www.d19.ca

                          humptydumptyH 1 Reply Last reply
                          0
                          • d19dotcaD d19dotca

                            Interestingly I just ran across this issue. I was able to fix it by simply adding in the following: PDF_GENERATOR=snappdf

                            Odd though as I see others didn't get that working and needed a value of hosted_ninja instead of snappdf. So YMMV as they say. πŸ™‚

                            humptydumptyH Offline
                            humptydumptyH Offline
                            humptydumpty
                            wrote on last edited by
                            #44

                            @d19dotca take a look at this thread as the env has some major changes, simply adding those lines brings an existing app up to par with a fresh install https://forum.cloudron.io/topic/13069/not-creating-pdfs-after-updates/25

                            Look for Girish’s latest post in there

                            1 Reply Last reply
                            0
                            • d19dotcaD Offline
                              d19dotcaD Offline
                              d19dotca
                              wrote on last edited by
                              #45

                              Yeah it makes me concerned that the package updates got messed up somewhere along the way to have duplicated some content in the ENV and remove others, but at least it’s an easy fix (manually). πŸ™‚

                              --
                              Dustin Dauncey
                              www.d19.ca

                              1 Reply Last reply
                              2
                              • E Offline
                                E Offline
                                Esteban88
                                wrote on last edited by
                                #46

                                Hi, I have the same problem and it is not solved after the updates.

                                Check the screenshots:

                                Captura de pantalla_20250129_111706.png Captura de pantalla_20250129_111638.png

                                The question is how do I give permissions? I don't have a way to edit by commands, right?

                                J 1 Reply Last reply
                                1
                                • E Esteban88

                                  Hi, I have the same problem and it is not solved after the updates.

                                  Check the screenshots:

                                  Captura de pantalla_20250129_111706.png Captura de pantalla_20250129_111638.png

                                  The question is how do I give permissions? I don't have a way to edit by commands, right?

                                  J Offline
                                  J Offline
                                  joseph
                                  Staff
                                  wrote on last edited by
                                  #47

                                  @Esteban88 kernel.php not being writable is fine. On Cloudron, app code is readonly. This is for security. Per your screenshot, your PDF settings seem OK. You are unable to generate PDFs?

                                  1 Reply Last reply
                                  0
                                  • E Offline
                                    E Offline
                                    Esteban88
                                    wrote on last edited by
                                    #48

                                    Hi @joseph, it does not generate the PDF, I show you the error.

                                    1738162457891.jpg

                                    J 1 Reply Last reply
                                    0
                                    • E Esteban88

                                      Hi @joseph, it does not generate the PDF, I show you the error.

                                      1738162457891.jpg

                                      J Offline
                                      J Offline
                                      joseph
                                      Staff
                                      wrote on last edited by joseph
                                      #49

                                      @Esteban88 see this thread - https://forum.cloudron.io/topic/13069/not-creating-pdfs-after-updates/18 . Can you check the env variables and respond in that thread if it doesn't work?

                                      1 Reply Last reply
                                      0
                                      • E Offline
                                        E Offline
                                        Esteban88
                                        wrote on last edited by Esteban88
                                        #50

                                        Thanks! I had the pdf generator disabled.

                                        I changed the line:

                                        phantomjs_pdf_generation:false
                                        to
                                        phantomjs_pdf_generation:true

                                        1 Reply Last reply
                                        2
                                        • A Offline
                                          A Offline
                                          AartJansen
                                          wrote on last edited by
                                          #51

                                          Just to FYI, when I used phantomjs the pdfs would preview in app, and send email, but the receiver would not be able to view the pdf.
                                          I had to use

                                          PDF_GENERATOR=snappdf
                                          SNAPPDF_CHROMIUM_PATH=/usr/bin/google-chrome-stable
                                          

                                          to get proper functionality back.

                                          1 Reply Last reply
                                          2
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