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  1. Cloudron Forum
  2. Nextcloud
  3. Problem restarting Nextcloud after Disk Full Event

Problem restarting Nextcloud after Disk Full Event

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  • ShaiS Offline
    ShaiS Offline
    Shai
    wrote on last edited by
    #1

    This seems to happen to me every couple of years... I fill the hard drive and it crashes Nextcloud and I have a hard time restarting Nextcloud. I have read through the previous threads I've started on this topic.
    I removed lots of file allowing for plenty of hard drive space. I dealt with the unbound issue and restarted that service.
    In terms of replacing config/config.php with a version from a backup, the most recent version I had was from 2023, oops. I got an error from that file about it being an old version. So then I just tried inserting

      'installed' => true,
    

    into the current version. The error messages I'm getting now after clicking on "Start app" are

    OCP\HintException: [0]: Configuration was not read or initialized correctly, not overwriting /app/code/config/config.php ()
    

    and

    Jan 09 17:30:43=> Healtheck error: Error: connect EHOSTUNREACH 172.18.17.145:80
    

    I'd really appreciate help in getting my Nextcloud running again. Thank you.

    jdaviescoatesJ 1 Reply Last reply
    0
    • ShaiS Shai

      This seems to happen to me every couple of years... I fill the hard drive and it crashes Nextcloud and I have a hard time restarting Nextcloud. I have read through the previous threads I've started on this topic.
      I removed lots of file allowing for plenty of hard drive space. I dealt with the unbound issue and restarted that service.
      In terms of replacing config/config.php with a version from a backup, the most recent version I had was from 2023, oops. I got an error from that file about it being an old version. So then I just tried inserting

        'installed' => true,
      

      into the current version. The error messages I'm getting now after clicking on "Start app" are

      OCP\HintException: [0]: Configuration was not read or initialized correctly, not overwriting /app/code/config/config.php ()
      

      and

      Jan 09 17:30:43=> Healtheck error: Error: connect EHOSTUNREACH 172.18.17.145:80
      

      I'd really appreciate help in getting my Nextcloud running again. Thank you.

      jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote on last edited by
      #2

      @Shai said in Problem restarting Nextcloud after Disk Full Event:

      In terms of replacing config/config.php with a version from a backup, the most recent version I had was from 2023

      I don't understand, you're using Cloudron but don't have regular automatic backups?!?

      I use Cloudron with Gandi & Hetzner

      1 Reply Last reply
      0
      • ShaiS Offline
        ShaiS Offline
        Shai
        wrote on last edited by
        #3

        Yes, really stupid, there were reasons which I don't want to go into here.

        1 Reply Last reply
        1
        • robiR Offline
          robiR Offline
          robi
          wrote on last edited by
          #4

          search for "disk full nextcloud" in the forum for ready made solutions

          Conscious tech

          1 Reply Last reply
          0
          • girishG girish moved this topic from Support on
          • girishG Do not disturb
            girishG Do not disturb
            girish
            Staff
            wrote on last edited by
            #5

            @Shai take a config.php from a fresh config.php and patch in values like passwordsalt, secret . If you restart nextcloud, values like db/redis/smtp/ldap will get updated to latest values automatically, so you don't need to fixup those. 🤞

            1 Reply Last reply
            1
            • ShaiS Offline
              ShaiS Offline
              Shai
              wrote on last edited by
              #6

              @girish followed your instruction but I'm getting the following in the logs after a restart of the Nextcloud App says "Not responding":

              An unhandled exception has been thrown:
              Jan 11 22:12:08OCP\HintException: [0]: Downgrading is not supported and is likely to cause unpredictable issues (from 30.0.4.1 to 29.0.3.4) ()code_text
              

              Ideas?

              1 Reply Last reply
              0
              • girishG Do not disturb
                girishG Do not disturb
                girish
                Staff
                wrote on last edited by
                #7

                @Shai there is a version field in the same config.php . Adjust that to your nextcloud version.

                1 Reply Last reply
                0
                • ShaiS Offline
                  ShaiS Offline
                  Shai
                  wrote on last edited by
                  #8

                  Thanks @girish. Won't restart after the recommended edit of config.php. Here is the error:

                  => Healtheck error: Error: connect ECONNREFUSED 172.18.17.145:80
                  OCP\HintException: [0]: Downgrading is not supported and is likely to cause unpredictable issues (from 30.0.4 to 29.0.3.4) ()
                  
                  girishG 1 Reply Last reply
                  0
                  • ShaiS Shai

                    Thanks @girish. Won't restart after the recommended edit of config.php. Here is the error:

                    => Healtheck error: Error: connect ECONNREFUSED 172.18.17.145:80
                    OCP\HintException: [0]: Downgrading is not supported and is likely to cause unpredictable issues (from 30.0.4 to 29.0.3.4) ()
                    
                    girishG Do not disturb
                    girishG Do not disturb
                    girish
                    Staff
                    wrote on last edited by
                    #9

                    @Shai said in Problem restarting Nextcloud after Disk Full Event:

                    30.0.4

                    Is this the version field you filled in?

                    1 Reply Last reply
                    0
                    • ShaiS Offline
                      ShaiS Offline
                      Shai
                      wrote on last edited by
                      #10

                      @girish
                      Yes.

                      1 Reply Last reply
                      0
                      • girishG Do not disturb
                        girishG Do not disturb
                        girish
                        Staff
                        wrote on last edited by
                        #11

                        @Shai I think you have to contact us at support@ at this point, if you want us to fix it.

                        1 Reply Last reply
                        0
                        • timconsidineT Offline
                          timconsidineT Offline
                          timconsidine
                          App Dev
                          wrote on last edited by
                          #12

                          Off-topic perhaps but after you have recovered your Nextcloud deployment …

                          This seems to happen to me every couple of years

                          Worth considering some kind of free space monitoring?
                          Various server monitor apps/agents, but simplest is a bash script run as a cron using ntfy to send alerts.
                          I get a daily notification of disk free space, and an “intra-day” alert if anything spikes over a set level.

                          I’m not judging, been there too, but poking yourself in the eye repeatedly doesn’t seem a good idea. Incidents happen, I know, the trick is to learn from them. ‘Root cause’ ‘corrective action’ blah blah blah

                          S 1 Reply Last reply
                          3
                          • timconsidineT timconsidine

                            Off-topic perhaps but after you have recovered your Nextcloud deployment …

                            This seems to happen to me every couple of years

                            Worth considering some kind of free space monitoring?
                            Various server monitor apps/agents, but simplest is a bash script run as a cron using ntfy to send alerts.
                            I get a daily notification of disk free space, and an “intra-day” alert if anything spikes over a set level.

                            I’m not judging, been there too, but poking yourself in the eye repeatedly doesn’t seem a good idea. Incidents happen, I know, the trick is to learn from them. ‘Root cause’ ‘corrective action’ blah blah blah

                            S Offline
                            S Offline
                            SolarSimon
                            wrote on last edited by
                            #13

                            @timconsidine said in Problem restarting Nextcloud after Disk Full Event:

                            Worth considering some kind of free space monitoring?
                            Various server monitor apps/agents

                            is there a good tutorial somewhere? I also ran once into that case and would love automated monitoring.
                            The new notification support of cloudron 8.2 does not cover that case?

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