@girish We're already done.. had to have udp ports open in the 50,000 range and TURN/STUN ports.

Thanks for thinking of me though 😛

@girish @nebulon Encountering the exact same issue with Matrix with the same network setup and same individual I was testing Nextcloud Talk with. Any ideas on how I can proceed here? I'm a bit lost but it looks to be either a TURN or network issue. The only thing I've changed lately is bridging my ISP modem to a new router I got. I have forwarded the ports I believe I need. (Also I sent new screenshots to the support email)

Not sure if this is related but in the logs for Surfer, which I have as a redirect for the root domain, I am getting a 404 for the matrix .well-known constantly.

GET /.well-known/matrix/client 404 1.083 ms - 328

Were you ever able to look into this @girish?

Thanks for your coturn write up. We did refer to that when we added turn support in Cloudron 5.1, in fact.

On how to update: you can just uninstall turn server (and also free up the turn ports on the host). The turn server is exposed at my.domain.com, so no need to setup an extra A record. The nextcloud talk app is pre-configured to use the integrated turn server. You can just "re-configure" the app (for example, just go to Location and click save without making any changes) and it should overwrite your old turn settings and put the new one.