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Cloudron Forum

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  1. Cloudron Forum
  2. Mattermost
  3. Mattermost calls plugin crashes on activation

Mattermost calls plugin crashes on activation

Scheduled Pinned Locked Moved Solved Mattermost
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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #2

    Maybe you can try giving more memory. All I had to do was Enable plugins and it automatically enabled and activated the calls plugin:

    image.png

    1 Reply Last reply
    1
    • BenoitB Offline
      BenoitB Offline
      Benoit
      translator
      wrote on last edited by
      #3

      @girish i tried to add 2 Go (4go total) and it doesn't change anything. I tried to delete, reinstall and activate the plugin form the marketplace and same error.

      Capture d’écran du 2023-10-06 10-42-10.png

      Capture d’écran du 2023-10-06 10-45-17.png

      Very strange.

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #4

        Maybe other enabled plugins interfere here? Can you try to disable others one-by-one to narrow down the issue?

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        • nebulonN nebulon marked this topic as a question on
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #5

          For me, the calls plugin was pre-installed. I didn't have to activate it from marketplace.

          BenoitB 1 Reply Last reply
          0
          • girishG girish

            For me, the calls plugin was pre-installed. I didn't have to activate it from marketplace.

            BenoitB Offline
            BenoitB Offline
            Benoit
            translator
            wrote on last edited by
            #6

            @girish me too. But the reinstall seems to be the same package (same version and same error).

            @nebulon i tried and nothing changes, calls doesn't work.

            Capture d’écran du 2023-10-06 16-44-18.png

            girishG 1 Reply Last reply
            0
            • BenoitB Benoit

              @girish me too. But the reinstall seems to be the same package (same version and same error).

              @nebulon i tried and nothing changes, calls doesn't work.

              Capture d’écran du 2023-10-06 16-44-18.png

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #7

              @Benoit I just tried in our demo instance (https://my.demo.cloudron.io) and it works there. Can you possibly try a test install in another server? Otherwise, if you reach out at support@cloudron.io, I have to debug further.

              BenoitB 1 Reply Last reply
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              • girishG girish

                @Benoit I just tried in our demo instance (https://my.demo.cloudron.io) and it works there. Can you possibly try a test install in another server? Otherwise, if you reach out at support@cloudron.io, I have to debug further.

                BenoitB Offline
                BenoitB Offline
                Benoit
                translator
                wrote on last edited by
                #8

                @girish yes on my others servers Mattermost works well with calls.

                I send an email to support, thanks @girish

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                • tronicalT Offline
                  tronicalT Offline
                  tronical
                  wrote on last edited by
                  #9

                  @Benoit we ran into exactly the same issue with our installation. I couldn’t find anything yet, but suspect that it’s upgrade related (happens not in new installations). Hoping the next upstream MM version fixes it.

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                  • BenoitB Offline
                    BenoitB Offline
                    Benoit
                    translator
                    wrote on last edited by
                    #10

                    Hi, after the last update all is ok on our Mattermost install after 2 restarts. First one on recovery mode and a second one on normal state. I don't know why but now the call plugin is on. I notice an update on the call plugin (I was on 0.19 before the last update and now we are on 0.20). Problem solved ! @tronical do you have the problem after the last update ?

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #11

                      Thanks for the update @Benoit !

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                      • girishG girish has marked this topic as solved on
                      • tronicalT Offline
                        tronicalT Offline
                        tronical
                        wrote on last edited by
                        #12

                        Same here, with the latest update it works now. Thank you folks for updating the cloudron app!! (You don’t realize how dependent you’ve become on a feature until it is gone 🙂

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