Payment Declined

[adsanime]

Hello, I cannot make a payment even though I have sufficient balance on my visa card. This will be my first purchase. Error Message: Reason unclear, please try later or contact your payment provider.

[nebulon]

Hi and welcome, please send a mail to support@cloudron.io with the email address you have signed up with at cloudron.io so we can take a look at that.

[timconsidine]

"Reason unclear" is sometimes related to address mis-match.

[girish]

Will follow this up from support.