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  3. Can't acces the dashboard with Chrome browser

Can't acces the dashboard with Chrome browser

Scheduled Pinned Locked Moved Solved Support
dashboardtroubleshootdns
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  • jrl-abstract27J Offline
    jrl-abstract27J Offline
    jrl-abstract27
    wrote on last edited by girish
    #1

    Hi All,

    I'm experiencing something weird. I moved the dashboard from my.abstract27.fr to my.abstract27.co.uk and when i browse with chromem i have this CleanShot 2024-01-04 at 11.49.43@2x.png

    When i browse with Tor Browser it works fine. i then waited one day thinking it was the dns to propagate, i also re sync DNS and renew certificated from the tor browser but still the same.

    Any idea ?

    London Web Agency : https://abstract27.com/

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    • robiR Offline
      robiR Offline
      robi
      wrote on last edited by robi
      #2

      Clear your browser cache, works fine here in FF & Vivaldi (Chromium based):
      "Login to Abstract-co-uk"

      Conscious tech

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      • jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by
        #3

        Also working for me in Chrome too

        Screenshot from 2024-01-04 12-08-26.png

        I use Cloudron with Gandi & Hetzner

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        • jrl-abstract27J Offline
          jrl-abstract27J Offline
          jrl-abstract27
          wrote on last edited by
          #4

          i did clear the cache, but i ll double check. @jdaviescoates @robi thanks for your quick feed back guys.
          Best,

          London Web Agency : https://abstract27.com/

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by girish
            #5

            This is a DNS caching issue (NXDOMAIN in the error message).

            When you visit a domain which at that time doesn't exist, your router/DNS will respond with NXDOMAIN. These domain entries are unfortunately cached a lot longer than normal (like 4-6 hours even) because the caching logic is written for a world where domains don't appear magically.

            Potential fix depends on what you use for your DNS. Just add an entry in /etc/hosts or reboot your router (if router is providing you the DNS). Some routers also have a way to reset the DNS cache. To complicate things, browsers and OS also cache DNS , so clear those as well. For example, https://www.lifewire.com/flush-dns-cache-on-a-mac-5209298 on Mac.

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            • girishG girish marked this topic as a question on
            • girishG girish has marked this topic as solved on
            • jrl-abstract27J Offline
              jrl-abstract27J Offline
              jrl-abstract27
              wrote on last edited by
              #6

              Thanks @girish for the quick reply. I'm getting there.

              London Web Agency : https://abstract27.com/

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