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  3. Cannot login to Cloudron.io

Cannot login to Cloudron.io

Scheduled Pinned Locked Moved Solved Support
appstore
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  • B Offline
    B Offline
    BrainStorm
    wrote on last edited by girish
    #1

    Created account, could not login, reset password 3 or 4 times, set and de selected 2FA.

    ?

    Not sure what else I could try... Your assistance would be appreciated.

    Thank you.

    1 Reply Last reply
    1
    • robiR Offline
      robiR Offline
      robi
      wrote on last edited by
      #2

      What are you trying to do? Manage your subscription or login to your dashboard? The later is at your domain.

      For the former, email support@ with what you need.

      Conscious tech

      B 1 Reply Last reply
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      • B Offline
        B Offline
        BrainStorm
        wrote on last edited by
        #3

        Trying to log into Cloudron.io.

        I can log into the site, ( https://my.domain.com/#/appstore ) then it tells me I do not have any apps yet and to "get some".

        I go to the site:

        Login to Cloudron.io

        "This account is used to access the App Store and manage your subscription"

        But it keeps saying the password is wrong. 😞 I will also try and email support@cloudron.com or cloudron.io )

        Thank you.

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        • robiR robi

          What are you trying to do? Manage your subscription or login to your dashboard? The later is at your domain.

          For the former, email support@ with what you need.

          B Offline
          B Offline
          BrainStorm
          wrote on last edited by
          #4

          @robi

          Hmmm... I think it just let me in...

          very weird. re installed like 5 times...

          will test, thank you!

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #5

            Just to clarify, the account on your server itself, where Cloudron is installed, is NOT the same as the appstore account from cloudron.io

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