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  3. Links sent to users on my instance of Cloudron is invalid

Links sent to users on my instance of Cloudron is invalid

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mail-relayinvitesendgrid
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  • T Offline
    T Offline
    twrl-app
    wrote on last edited by girish
    #1

    When I tried to invite a new user to the Cloudron instance I host at twrl.app, the link sent to the user is invalid.

    d64ffa45-7951-473a-ab60-5da343e41534-image.png

    For example, the "Get started" button above shows
    https://url3147.twrl.app/ls/click?upn=u001.Di....

    And I don't know why it has url3147 subdomain in front of twrl.app.

    When I click on the "Get started" button, Google Chrome browsers shows "Your connection is not private

    1e333e30-3d83-4a7d-8b75-08134cd6ef0b-image.png

    Are there additional configuration I need to do?

    Thanks,

    Jeff

    jdaviescoatesJ 1 Reply Last reply
    2
    • T twrl-app

      When I tried to invite a new user to the Cloudron instance I host at twrl.app, the link sent to the user is invalid.

      d64ffa45-7951-473a-ab60-5da343e41534-image.png

      For example, the "Get started" button above shows
      https://url3147.twrl.app/ls/click?upn=u001.Di....

      And I don't know why it has url3147 subdomain in front of twrl.app.

      When I click on the "Get started" button, Google Chrome browsers shows "Your connection is not private

      1e333e30-3d83-4a7d-8b75-08134cd6ef0b-image.png

      Are there additional configuration I need to do?

      Thanks,

      Jeff

      jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote on last edited by
      #2

      @twrl-app said in Links sent to users on my instance of Cloudron is invalid:

      For example, the "Get started" button above shows
      https://url3147.twrl.app/ls/click?upn=u001.Di....

      Bizarre.

      Something is obviously very wrong as the bit after .app/ is wrong too.

      I just sent myself and invite and the correct format is:

      https://my.cloudron.coop/setupaccount.html?inviteToken=....

      I use Cloudron with Gandi & Hetzner

      1 Reply Last reply
      1
      • fbartelsF Offline
        fbartelsF Offline
        fbartels
        App Dev
        wrote on last edited by
        #3

        The url seems to point to sendgrid: https://www.nslookup.io/domains/url3147.twrl.app/dns-records/

        Are you using sendgrid? if so then it seems they are doing some link tracking rewrites in the outgoing mails and their rewrites point to a not properly configured system of theirs.

        T 1 Reply Last reply
        3
        • girishG girish marked this topic as a question on
        • fbartelsF fbartels

          The url seems to point to sendgrid: https://www.nslookup.io/domains/url3147.twrl.app/dns-records/

          Are you using sendgrid? if so then it seems they are doing some link tracking rewrites in the outgoing mails and their rewrites point to a not properly configured system of theirs.

          T Offline
          T Offline
          twrl-app
          wrote on last edited by
          #4

          @fbartels Yes. I am using SendGrid because the IP address from my hosting company is on a blocklist and I think Port 25 is blocked so I cannot use the built-in SMTP server.

          655f1038-a54c-41b7-b2fe-54deca44f1a8-image.png

          Is there something I should be doing on Cloudron's configuration or do I need to do on SendGrid's side to turn off the link tracking rewrite? Do you have any advice on properly configuring SendGrid for the Email Relay?

          752c09b9-537a-4048-bc82-24f4fcc4dabf-image.png

          1 Reply Last reply
          1
          • T Offline
            T Offline
            twrl-app
            wrote on last edited by
            #5

            I logged into SendGrid, went to Settings, Tracking and turned off Open Tracking and Click Tracking.

            image.png

            And now the links are showing correctly
            https://my.twrl.app/setupaccount.html...

            Thank you @fbartels and @jdaviescoates for looking into this!

            1 Reply Last reply
            4
            • fbartelsF Offline
              fbartelsF Offline
              fbartels
              App Dev
              wrote on last edited by
              #6

              You're welcome.

              1 Reply Last reply
              1
              • scookeS Offline
                scookeS Offline
                scooke
                wrote on last edited by
                #7

                I'm impressed @fbartels! Sincerely! Your profile should be more like this:

                fbartels.png

                A life lived in fear is a life half-lived

                1 Reply Last reply
                3
                • girishG girish has marked this topic as solved on
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