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  3. cloudron wont install. weird log

cloudron wont install. weird log

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installationproxmoxlxckvm
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  • L Offline
    L Offline
    linuxpowerhouse
    wrote on last edited by girish
    #1

    hi, so i tried installing cloudron { this is on my home network} the issue first arised when i tried to install and it got a error i have ran into before, it was a ipv6 issue, i disabled ipv6 and the issue went away, now it will not install on my machine and for the life of me i can not find the issue,

    its running on proxmox server ubuntu 22.04, i have even started with 18, and upgradded it to the supported version,

    i will add screenshot to see if anyone has seen this issue before
    Screenshot from 2024-06-18 22-09-28.png Screenshot from 2024-06-18 22-10-23.png Screenshot from 2024-06-18 22-10-34.png image url)

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    • L Offline
      L Offline
      linuxpowerhouse
      wrote on last edited by
      #2

      i also had this on other harwear before and had no issue installing it on proxmox

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      • L Offline
        L Offline
        linuxpowerhouse
        wrote on last edited by
        #3
        This post is deleted!
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        • A Offline
          A Offline
          AartJansen
          wrote on last edited by
          #4

          cloudron doesn't run on LXC, so I don't think proxmox is supported
          https://docs.cloudron.io/installation/

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          • nebulonN Away
            nebulonN Away
            nebulon
            Staff
            wrote on last edited by
            #5

            @linuxpowerhouse as @AartJansen suggested Cloudron does not work on LXC but you should be able to maybe use KVM with proxmox to get Cloudron working?

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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #6

              We need the logs /var/log/cloudron-setup.log to see where it's failing . The screenshots do not show the contents/error in that file.

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              • L Offline
                L Offline
                linuxpowerhouse
                wrote on last edited by
                #7

                okay, ill dowload and upload the logs, this might also be some relevant informantion i was running it on proxmox before, i got a new server so it supported avx, so when i first installed i got a no avx failure and after digging i saw that my cpu does support avx, i recreat the vm and after looking on some forums, i changed the cpu type to host, then it solved my issue insted of the default x86-64-av2 qemu type and then ran into a ipv6 issue and i fixed that, now this lol

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                • L Offline
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                  linuxpowerhouse
                  wrote on last edited by
                  #8

                  is there a place i can upload the log file to?

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                  • nebulonN Away
                    nebulonN Away
                    nebulon
                    Staff
                    wrote on last edited by
                    #9

                    you can put it in https://paste.cloudron.io/ for example

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                    • L Offline
                      L Offline
                      linuxpowerhouse
                      wrote on last edited by
                      #10

                      okay i subbmited it https://paste.cloudron.io/rakefowoyo.yaml

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                      • girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #11

                        @linuxpowerhouse thanks for the full logs. It seems it fails when trying to install docker. I suspect some DNS issue.

                        When it fails:

                        host download.docker.com
                        
                        ping download.docker.com
                        

                        Do the above commands work? I suspect neither works. If this is the case, it's a DNS related issue. Given this is a server on the internal network, I think unbound might need some adjustment depending on your internal network.

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                        • girishG girish marked this topic as a question on
                        • L Offline
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                          linuxpowerhouse
                          wrote on last edited by
                          #12

                          so, when do those comands, it says 2(servefail) and same, it fails name resolution.

                          weird enough i had this issue last time and i had to upgrade from 18 bionic and disable ipv6, but i have already disabled ipv6 so i don't know what the issue is.

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                          • L Offline
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                            linuxpowerhouse
                            wrote on last edited by
                            #13

                            Screenshot from 2024-06-20 22-59-01.png

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                            • L Offline
                              L Offline
                              linuxpowerhouse
                              wrote on last edited by
                              #14

                              i remembe getting is issue last time
                              but if recall corectly i can't continue from here. don't i have to do a fresh install? again?

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                              • L Offline
                                L Offline
                                linuxpowerhouse
                                wrote on last edited by
                                #15

                                also when i stype

                                sudoi echo name server 8.8.8.8 | sudo tee /etc/resolve.conf fixes the ping host.docker.com and umbound issue.

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                                • girishG girish

                                  @linuxpowerhouse thanks for the full logs. It seems it fails when trying to install docker. I suspect some DNS issue.

                                  When it fails:

                                  host download.docker.com
                                  
                                  ping download.docker.com
                                  

                                  Do the above commands work? I suspect neither works. If this is the case, it's a DNS related issue. Given this is a server on the internal network, I think unbound might need some adjustment depending on your internal network.

                                  L Offline
                                  L Offline
                                  linuxpowerhouse
                                  wrote on last edited by
                                  #16

                                  @girish would i nedd to setup and adjust unbound before running the script? or after? because after i run the script, it tella me i can't run it again.

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                                  • girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #17

                                    @linuxpowerhouse depending on your network setup, you might have to configure unbound to forward requests to your internal DNS . See https://docs.cloudron.io/troubleshooting/#unbound . Once you get the DNS resolution working, you can try cloudron-setup --redo

                                    L 1 Reply Last reply
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                                    • girishG girish

                                      @linuxpowerhouse depending on your network setup, you might have to configure unbound to forward requests to your internal DNS . See https://docs.cloudron.io/troubleshooting/#unbound . Once you get the DNS resolution working, you can try cloudron-setup --redo

                                      L Offline
                                      L Offline
                                      linuxpowerhouse
                                      wrote on last edited by
                                      #18

                                      @girish thank you so much, this has solved my issue.

                                      i appreciate you all.

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                                      • girishG Offline
                                        girishG Offline
                                        girish
                                        Staff
                                        wrote on last edited by
                                        #19

                                        @linuxpowerhouse no worries, welcome to cloudron 🙂

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