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Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. Receive Email

Receive Email

Scheduled Pinned Locked Moved Solved Support
email
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  • T Offline
    T Offline
    thetomester13
    App Dev
    wrote on last edited by girish
    #1

    I'm trying to use the built-in email feature. I am hosting my Cloudron on AWS and filled out the appropriate forms. I have all check marks down the email page and am able to send email from my Cloudron account just fine, but when I try to email my Cloudron account, I get a 'Mail delivery failed' message a few days later. Has anyone had something similar happen?

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    • TomT Offline
      TomT Offline
      Tom
      wrote on last edited by Tom
      #2

      Hey,
      check the dns records and the smtp status:

      0_1523046640160_Bildschirmfoto 2018-04-06 um 22.30.18.png

      Cloudron <3

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        @thetomester13 If this is EC2, then make sure that the security group has incoming port 25 open to receive email. You can easily test this on the console using:

        $ telnet my.domain.io 25
        Trying 45.55.2.141...
        Connected to my.domain.com.
        Escape character is '^]'.
        220 ****************************************
        ^]
        
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        • T Offline
          T Offline
          thetomester13
          App Dev
          wrote on last edited by
          #4

          Yep! I am on a Lightsail instance and simply needed to open up port 25 for traffic. Thanks!

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