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  3. False positive on SpamHaus

False positive on SpamHaus

Scheduled Pinned Locked Moved Solved Support
spamhausemail
47 Posts 10 Posters 2.2k Views 10 Watching
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    • C ccfu

      @girish That would be a big help for sure, but would it not make more sense to differentiate between connection failure and actual confirmed presence on the blocklist?

      At the moment it seems to check every 30 minutes and if the DNS server has been blocked (e.g. for overuse of queries) this is likely to persist for 24 - 48 hours at least.

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote last edited by
      #41

      @ccfu the check is only once a day - https://git.cloudron.io/platform/box/-/blob/master/src/cron.js?ref_type=heads#L113 . But yeah, the code should ideally say "rate limited" , "connection timed out" . Some proper error messages. Thing is something has changed in SpamHaus recently and this is why many are hitting it . I have to test in depth to figure what the exact problem is. I just put a note here saying I will look into the issue for next release 🙂

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      • C Offline
        C Offline
        ccfu
        wrote last edited by ccfu
        #42

        Thanks, @girish
        FYI, in the notification it says "Email Status is checked every 30 minutes. See the troubleshooting docs for more information." This appears to be incorrect then. The notification does indeed only come once every 24 hours.

        girishG 1 Reply Last reply
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        • C ccfu

          Thanks, @girish
          FYI, in the notification it says "Email Status is checked every 30 minutes. See the troubleshooting docs for more information." This appears to be incorrect then. The notification does indeed only come once every 24 hours.

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote last edited by
          #43

          @ccfu good catch. I removed that misleading message, thanks

          SansGuidonS 1 Reply Last reply
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          • girishG girish

            @ccfu good catch. I removed that misleading message, thanks

            SansGuidonS Offline
            SansGuidonS Offline
            SansGuidon
            wrote last edited by
            #44

            @girish said in False positive on SpamHaus:

            @ccfu good catch. I removed that misleading message, thanks

            I think your change just render obsolete the code comment saying to remove the duration in notification but I'm not sure 🙂 https://git.cloudron.io/platform/box/-/blob/master/src/cron.js?ref_type=heads#L113

            About me / Now

            girishG 1 Reply Last reply
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            • SansGuidonS SansGuidon

              @girish said in False positive on SpamHaus:

              @ccfu good catch. I removed that misleading message, thanks

              I think your change just render obsolete the code comment saying to remove the duration in notification but I'm not sure 🙂 https://git.cloudron.io/platform/box/-/blob/master/src/cron.js?ref_type=heads#L113

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote last edited by
              #45

              @SansGuidon it does, yes 🙂

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              • timconsidineT Offline
                timconsidineT Offline
                timconsidine
                App Dev
                wrote last edited by timconsidine
                #46

                Grrrr, I got the same issue now - Cloudron says in blacklist, Spamhaus says not.
                Trying to get my head around this long thread.

                EDIT : errr, so TL;DR is nothing we can do and Cloudron will fix it “sometime” ?
                Maybe I read too fast, but that’s my takeaway at the moment ...

                C 1 Reply Last reply
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                • timconsidineT timconsidine

                  Grrrr, I got the same issue now - Cloudron says in blacklist, Spamhaus says not.
                  Trying to get my head around this long thread.

                  EDIT : errr, so TL;DR is nothing we can do and Cloudron will fix it “sometime” ?
                  Maybe I read too fast, but that’s my takeaway at the moment ...

                  C Offline
                  C Offline
                  ccfu
                  wrote last edited by
                  #47

                  @timconsidine That's about right, yes.

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