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  3. False positive on SpamHaus

False positive on SpamHaus

Scheduled Pinned Locked Moved Solved Support
spamhausemail
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  • timconsidineT timconsidine

    Grrrr, I got the same issue now - Cloudron says in blacklist, Spamhaus says not.
    Trying to get my head around this long thread.

    EDIT : errr, so TL;DR is nothing we can do and Cloudron will fix it “sometime” ?
    Maybe I read too fast, but that’s my takeaway at the moment ...

    C Offline
    C Offline
    ccfu
    wrote last edited by
    #47

    @timconsidine That's about right, yes.

    1 Reply Last reply
    2
    • T Offline
      T Offline
      tadeas
      wrote last edited by
      #48

      Hello, I seem to have the same issue. My email contacts are getting error message from their mailservers, because their messages to me are getting rejected, falsely marked as positives.

      jdaviescoatesJ 1 Reply Last reply
      1
      • T tadeas

        Hello, I seem to have the same issue. My email contacts are getting error message from their mailservers, because their messages to me are getting rejected, falsely marked as positives.

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote last edited by
        #49

        @tadeas said in False positive on SpamHaus:

        Hello, I seem to have the same issue. My email contacts are getting error message from their mailservers, because their messages to me are getting rejected, falsely marked as positives.

        That sounds like a completely different issue to me.

        I use Cloudron with Gandi & Hetzner

        1 Reply Last reply
        1
        • P Offline
          P Offline
          p44
          translator
          wrote last edited by
          #50

          Me too I'm having false positive on SpamHaus, and a lot of spam in inbox...

          jamesJ 1 Reply Last reply
          0
          • P p44

            Me too I'm having false positive on SpamHaus, and a lot of spam in inbox...

            jamesJ Offline
            jamesJ Offline
            james
            Staff
            wrote last edited by
            #51

            @p44 people here did have great reviews for @d19dotca custom SpamAssasin rules https://forum.cloudron.io/post/105256
            That might reduce your spam in the inbox

            1 Reply Last reply
            2
            • P Offline
              P Offline
              p44
              translator
              wrote last edited by
              #52

              @james great, I will try. Thanks a lot

              1 Reply Last reply
              1
              • C Offline
                C Offline
                ccfu
                wrote last edited by ccfu
                #53

                SpamHaus connections from Cloudron are not at all reliable at the moment. As @girish wrote, something seems to have changed recently at SpamHaus.

                There are two issues that would appear to both be caused by the same problem (refused connections to the SpamHaus servers): the false positive reports that the IP is on the blocklist and the lack of blocklist checking of incoming mails resulting in mails from IPs that are on the blocklist not being identified as such. That could explain an increase in the amount spam getting through, though SpamAssassin rules should still filter a lot of these. SpamAssassin cannot delete incoming mails but can at least make sure they go straight to the Spam folder.

                There are other blocklists for incoming mail. I have had good results with Abusix, for example. It is not possible to set a different blocklist in the mail configuration checks though.

                1 Reply Last reply
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                • P Offline
                  P Offline
                  p44
                  translator
                  wrote last edited by
                  #54

                  @ccfu I exactly followed your advice: removed SpamHaus and added SpamAssassin rules https://forum.cloudron.io/post/105256 by @d19dotca

                  1 Reply Last reply
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                  • sponchS Offline
                    sponchS Offline
                    sponch
                    wrote last edited by
                    #55

                    Same here.

                    1 Reply Last reply
                    1
                    • N Offline
                      N Offline
                      neki
                      wrote last edited by
                      #56

                      Hi, any news regarding the SpamHaus issue? My Cloudron server refuses messages from trustworthy addresses, and it really complicates my work. Thank you.

                      1 Reply Last reply
                      4
                      • jamesJ Offline
                        jamesJ Offline
                        james
                        Staff
                        wrote last edited by
                        #57

                        We really need some more insights about this issue since reproduction is very hard to impossible.

                        ⚠ Disclaimer ⚠

                        If you are not comfortable posting your details here, I just enabled that everyone in the forum can send me private messages.
                        Anything not related to this topic in my private messages will be ignored.


                        To everyone affected, please provide us with the output of the following command from your Cloudron server:

                         cloudron-support --send-diagnostics
                        

                        Adding to that, we could need the domain that you are using for mail.
                        Furthermore, the more detailed you can describe your system and how you use it, the better we can try to reproduce this to find a solution.

                        N 1 Reply Last reply
                        2
                        • P Offline
                          P Offline
                          p44
                          translator
                          wrote last edited by
                          #58

                          I removed SpamHaus form Mail ACL list and system continue giving "Email is not configured properly"...

                          C 1 Reply Last reply
                          0
                          • P p44

                            I removed SpamHaus form Mail ACL list and system continue giving "Email is not configured properly"...

                            C Offline
                            C Offline
                            ccfu
                            wrote last edited by
                            #59

                            @p44 Removing the entry there only stops IP addresses of incoming mail from being checked against the blocklist. It does not affect the email configuration checks, and there is apparrently no way to override this at the moment.

                            P 1 Reply Last reply
                            1
                            • C ccfu

                              @p44 Removing the entry there only stops IP addresses of incoming mail from being checked against the blocklist. It does not affect the email configuration checks, and there is apparrently no way to override this at the moment.

                              P Offline
                              P Offline
                              p44
                              translator
                              wrote last edited by
                              #60

                              @ccfu thanks for your answer.

                              1 Reply Last reply
                              0
                              • jamesJ james

                                We really need some more insights about this issue since reproduction is very hard to impossible.

                                ⚠ Disclaimer ⚠

                                If you are not comfortable posting your details here, I just enabled that everyone in the forum can send me private messages.
                                Anything not related to this topic in my private messages will be ignored.


                                To everyone affected, please provide us with the output of the following command from your Cloudron server:

                                 cloudron-support --send-diagnostics
                                

                                Adding to that, we could need the domain that you are using for mail.
                                Furthermore, the more detailed you can describe your system and how you use it, the better we can try to reproduce this to find a solution.

                                N Offline
                                N Offline
                                neki
                                wrote last edited by
                                #61

                                @james, I sent you details via chat yesterday. Or did you mean something else by "private message"?

                                jamesJ 1 Reply Last reply
                                0
                                • N neki

                                  @james, I sent you details via chat yesterday. Or did you mean something else by "private message"?

                                  jamesJ Offline
                                  jamesJ Offline
                                  james
                                  Staff
                                  wrote last edited by
                                  #62

                                  @neki that is all good.

                                  1 Reply Last reply
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