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  3. Uninstall of AdGuard Home stuck

Uninstall of AdGuard Home stuck

Scheduled Pinned Locked Moved Solved Support
adguarduninstall
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  • M Offline
    M Offline
    msbt
    App Dev
    wrote on last edited by msbt
    #1

    Hi there! I justed wanted to remove an instance of Adguard Home and it's stuck at deleteImage:

    Mar 12 13:41:33 box:taskworker Starting task 21661. Logs are at /home/yellowtent/platformdata/logs/{appid}/apptask.log
Mar 12 13:41:33 box:taskworker Running task of type app
Mar 12 13:41:33 box:apptask run: startTask installationState: pending_uninstall runState: running
Mar 12 13:41:33 box:tasks update 21661: {"percent":20,"message":"Deleting container"}
Mar 12 13:41:33 box:shell reverseproxy /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
Mar 12 13:41:35 box:apptask deleteContainer: deleting app containers (app, scheduler)
Mar 12 13:41:35 box:shell apptask /usr/bin/sudo -S /home/yellowtent/box/src/scripts/configurelogrotate.sh remove {appid}
Mar 12 13:41:35 2025/03/12 12:41:35.142253 [info] received signal signal=terminated
Mar 12 13:41:35 2025/03/12 12:41:35.142890 [info] stopping AdGuard Home
Mar 12 13:41:35 2025/03/12 12:41:35.143471 [info] webapi: stopping http server
Mar 12 13:41:35 2025/03/12 12:41:35.146373 [info] webapi: stopped http server
Mar 12 13:41:35 2025/03/12 12:41:35.148390 [info] dnsproxy: stopping server
Mar 12 13:41:35 2025/03/12 12:41:35.152002 [info] dnsproxy: stopped dns proxy server
Mar 12 13:41:35 2025/03/12 12:41:35.156505 [error] closing query log: flushing log buffer: nothing to write to a file
Mar 12 13:41:35 2025/03/12 12:41:35.177912 [info] stopped
Mar 12 13:41:36 box:tasks update 21661: {"percent":30,"message":"Teardown addons"}
Mar 12 13:41:36 box:services teardownAddons: Tearing down ["localstorage","tls"]
Mar 12 13:41:36 box:services teardownAddons: Tearing down addon localstorage with options {}
Mar 12 13:41:36 box:services teardownLocalStorage
Mar 12 13:41:36 box:shell services /usr/bin/sudo -S /home/yellowtent/box/src/scripts/clearvolume.sh rmdir /home/yellowtent/appsdata/{appid}/data
Mar 12 13:41:36 box:services teardownAddons: Tearing down addon tls with options {}
Mar 12 13:41:36 box:tasks update 21661: {"percent":40,"message":"Cleanup file manager"}
Mar 12 13:41:36 box:tasks update 21661: {"percent":50,"message":"Deleting app data directory"}
Mar 12 13:41:36 box:tasks update 21661: {"percent":60,"message":"Deleting image"}
Mar 12 13:41:36 box:docker deleteImage: removing cloudron/com.adguard.home.cloudronapp:202503102114000000

    It's been like that for ~20 minutes, what should I do? 😉 I haven't canceled and retried yet.

    Happy Hosting & Web Development

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    • M msbt marked this topic as a question on
    • J Online
      J Online
      joseph
      Staff
      wrote on last edited by
      #4

      It looks like something is off with the deamon (also the restart lines above with hasBeenManuallyStopped=true) . Have you tried restarting docker already? of course this causes some small downtime .

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      • J Online
        J Online
        joseph
        Staff
        wrote on last edited by
        #2

        That looks like docker is stuck... Anything in journalctl -u docker -fa ?

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        • M Offline
          M Offline
          msbt
          App Dev
          wrote on last edited by
          #3

          Thanks for the quick reply @joseph!

          Logs are full of those:

          2025-03-12T12:41:16+0000 {servername} dockerd[1302]: time="2025-03-12T12:41:16.653471098Z" level=info msg="ignoring event" container=b17a50802e4b2d76246e4308b995b7dcef3262ee2d3fc20bb73525fc3d85800d module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
2025-03-12T12:41:32+0000 {servername} dockerd[1302]: time="2025-03-12T12:41:32.302981321Z" level=info msg="ignoring event" container=36a695ece77474b199fb7c3ed6519e97d3d0c9faaaf88472e6b7e90ba46df1b2 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
2025-03-12T12:41:35+0000 {servername} dockerd[1302]: time="2025-03-12T12:41:35.221464997Z" level=info msg="ignoring event" container=0bce6375cf3ebf98785f1023073b60366333a42707d256124b467fbaaac5b260 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
2025-03-12T12:41:35+0000 {servername} dockerd[1302]: time="2025-03-12T12:41:35.270212958Z" level=warning msg="ShouldRestart failed, container will not be restarted" container=0bce6375cf3ebf98785f1023073b60366333a42707d256124b467fbaaac5b260 daemonShuttingDown=false error="restart canceled" execDuration=9h41m23.72251829s exitStatus="{0 2025-03-12 12:41:35.200057946 +0000 UTC}" hasBeenManuallyStopped=true restartCount=0
2025-03-12T12:42:16+0000 {servername} dockerd[1302]: time="2025-03-12T12:42:16.667127768Z" level=info msg="ignoring event" container=b17a50802e4b2d76246e4308b995b7dcef3262ee2d3fc20bb73525fc3d85800d module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
2025-03-12T12:42:26+0000 {servername} dockerd[1302]: time="2025-03-12T12:42:26.431437134Z" level=info msg="ignoring event" container=0cca28fbb5c05dce821b5f016f4bc3ff451b1a9697e3e5b9b1eba58cde256464 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
:26.416601 +0000 UTC}" hasBeenManuallyStopped=true restartCount=0
2025-03-12T12:42:32+0000 {servername} dockerd[1302]: time="2025-03-12T12:42:32.427434862Z" level=info msg="ignoring event" container=36a695ece77474b199fb7c3ed6519e97d3d0c9faaaf88472e6b7e90ba46df1b2 module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
2025-03-12T12:43:02+0000 {servername} dockerd[1302]: time="2025-03-12T12:43:02.099025754Z" level=error msg="[resolver] failed to query external DNS server" client-addr="udp:172.18.30.4:53213" dns-server="udp:172.18.0.1:53" error="read udp 172.18.30.4:53213->172.18.0.1:53: i/o timeout" question=";146.162.128.27.in-addr.arpa.\tIN\t PTR" spanID=34e94d11649c75e5 traceID=04deac8d9a3f3f9ad125ad4d00ae50dd
2025-03-12T12:43:16+0000 {servername} dockerd[1302]: time="2025-03-12T12:43:16.195163179Z" level=error msg="[resolver] failed to query external DNS server" client-addr="udp:172.18.30.4:36365" dns-server="udp:172.18.0.1:53" error="read udp 172.18.30.4:36365->172.18.0.1:53: i/o timeout" question=";155.35.37.68.in-addr.arpa.\tIN\t PTR" spanID=94a3cb6299f57204 traceID=0df6cdd89ed9fe9f10f49fcf084e03d7
2025-03-12T12:43:16+0000 {servername} dockerd[1302]: time="2025-03-12T12:43:16.662388469Z" level=info msg="ignoring event" container=b17a50802e4b2d76246e4308b995b7dcef3262ee2d3fc20bb73525fc3d85800d module=libcontainerd namespace=moby topic=/tasks/delete type="*events.TaskDelete"
2025-03-12T12:43:19+0000 {servername} dockerd[1302]: time="2025-03-12T12:43:19.196197058Z" level=error msg="[resolver] failed to query external DNS server" client-addr="udp:172.18.30.4:35068" dns-server="udp:172.18.0.1:53" error="read udp 172.18.30.4:35068->172.18.0.1:53: i/o timeout" question=";155.35.37.68.in-addr.arpa.\tIN\t PTR" spanID=8602e0515b7381e3 traceID=31c05cf972d7f953b8d959cc0714cd4f
2025-03-12T12:43:20+0000 {servername} dockerd[1302]: time="2025-03-12T12:43:20.909740253Z" level=error msg="[resolver] failed to query external DNS server" client-addr="udp:172.18.30.4:54879" dns-server="udp:172.18.0.1:53" error="read udp 172.18.30.4:54879->172.18.0.1:53: i/o timeout" question=";131.92.94.80.in-addr.arpa.\tIN\t PTR" spanID=37d7ae29cd3fc801 traceID=e4b6cfaa9fb8ce4d3bad3e6cf99a501c
2025-03-12T12:43:24+0000 {servername} dockerd[1302]: time="2025-03-12T12:43:24.234161659Z" level=error msg="[resolver] failed to query external DNS server" client-addr="udp:172.18.30.4:45814" dns-server="udp:172.18.0.1:53" error="read udp 172.18.30.4:45814->172.18.0.1:53: i/o timeout" question=";158.238.215.85.in-addr.arpa.\tIN\t PTR" spanID=5b1bdaa1fc73cba1 traceID=fc1fdda81a51bd18fb0c513a2852f36c

          I'm blocking most ports via Hetzner firewall and one other app (Nextcloud) is unresponsive because of their storagebox maintenance, other than that all seems fine on the server.

          Happy Hosting & Web Development

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          • J Online
            J Online
            joseph
            Staff
            wrote on last edited by
            #4

            It looks like something is off with the deamon (also the restart lines above with hasBeenManuallyStopped=true) . Have you tried restarting docker already? of course this causes some small downtime .

            1 Reply Last reply
            0
            • M Offline
              M Offline
              msbt
              App Dev
              wrote on last edited by
              #5

              I just tried to restart Nextcloud because in the same minute I got the email that the storagebox is back. This is what Nextcloud says:

              Mar 12 14:22:55 box:tasks update 21663: {"percent":10,"message":"Starting app services"}
Mar 12 14:22:55 box:tasks update 21663: {"percent":20,"message":"Restarting container"}
Mar 12 14:22:57 => Healtheck error: Error: Timeout of 7000ms exceeded
Mar 12 14:23:19 box:apptask run: app error for state pending_restart: BoxError: (HTTP code 500) server error - Cannot restart container 0e650789-7a15-44cb-ad69-5a914b3dea26: tried to kill container, but did not receive an exit event at Object.restartContainer (/home/yellowtent/box/src/docker.js:504:50) at process.processTicksAndRejections (node:internal/process/task_queues:95:5) at async restart (/home/yellowtent/box/src/apptask.js:745:9) { reason: 'Docker Error', details: {}, nestedError: Error: (HTTP code 500) server error - Cannot restart container 0e650789-7a15-44cb-ad69-5a914b3dea26: tried to kill container, but did not receive an exit event at /home/yellowtent/box/node_modules/docker-modem/lib/modem.js:382:17 at getCause (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:417:7) at Modem.buildPayload (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:378:5) at IncomingMessage.<anonymous> (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:346:16) at IncomingMessage.emit (node:events:531:35) at endReadableNT (node:internal/streams/readable:1696:12) at process.processTicksAndRejections (node:internal/process/task_queues:82:21) { reason: 'server error', statusCode: 500, json: { message: 'Cannot restart container 0e650789-7a15-44cb-ad69-5a914b3dea26: tried to kill container, but did not receive an exit event' } } }
Mar 12 14:23:19 box:taskworker Task took 24.202 seconds
Mar 12 14:23:19 box:tasks setCompleted - 21663: {"result":null,"error":{"stack":"BoxError: (HTTP code 500) server error - Cannot restart container 0e650789-7a15-44cb-ad69-5a914b3dea26: tried to kill container, but did not receive an exit event \n at Object.restartContainer (/home/yellowtent/box/src/docker.js:504:50)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async restart (/home/yellowtent/box/src/apptask.js:745:9)","name":"BoxError","reason":"Docker Error","details":{},"message":"(HTTP code 500) server error - Cannot restart container 0e650789-7a15-44cb-ad69-5a914b3dea26: tried to kill container, but did not receive an exit event ","nestedError":{"stack":"Error: (HTTP code 500) server error - Cannot restart container 0e650789-7a15-44cb-ad69-5a914b3dea26: tried to kill container, but did not receive an exit event \n at /home/yellowtent/box/node_modules/docker-modem/lib/modem.js:382:17\n at getCause (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:417:7)\n at Modem.buildPayload (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:378:5)\n at IncomingMessage.<anonymous> (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:346:16)\n at IncomingMessage.emit (node:events:531:35)\n at endReadableNT (node:internal/streams/readable:1696:12)\n at process.processTicksAndRejections (node:internal/process/task_queues:82:21)","name":"Error","reason":"server error","message":"(HTTP code 500) server error - Cannot restart container 0e650789-7a15-44cb-ad69-5a914b3dea26: tried to kill container, but did not receive an exit event "}}}
Mar 12 14:23:19 box:tasks update 21663: {"percent":100,"result":null,"error":{"stack":"BoxError: (HTTP code 500) server error - Cannot restart container 0e650789-7a15-44cb-ad69-5a914b3dea26: tried to kill container, but did not receive an exit event \n at Object.restartContainer (/home/yellowtent/box/src/docker.js:504:50)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async restart (/home/yellowtent/box/src/apptask.js:745:9)","name":"BoxError","reason":"Docker Error","details":{},"message":"(HTTP code 500) server error - Cannot restart container 0e650789-7a15-44cb-ad69-5a914b3dea26: tried to kill container, but did not receive an exit event ","nestedError":{"stack":"Error: (HTTP code 500) server error - Cannot restart container 0e650789-7a15-44cb-ad69-5a914b3dea26: tried to kill container, but did not receive an exit event \n at /home/yellowtent/box/node_modules/docker-modem/lib/modem.js:382:17\n at getCause (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:417:7)\n at Modem.buildPayload (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:378:5)\n at IncomingMessage.<anonymous> (/home/yellowtent/box/node_modules/docker-modem/lib/modem.js:346:16)\n at IncomingMessage.emit (node:events:531:35)\n at endReadableNT (node:internal/streams/readable:1696:12)\n at process.processTicksAndRejections (node:internal/process/task_queues:82:21)","name":"Error","reason":"server error","message":"(HTTP code 500) server error - Cannot restart container 0e650789-7a15-44cb-ad69-5a914b3dea26: tried to kill container, but did not receive an exit event "}}}
Mar 12 14:23:19 BoxError: (HTTP code 500) server error - Cannot restart container 0e650789-7a15-44cb-ad69-5a914b3dea26: tried to kill container, but did not receive an exit event
Mar 12 14:23:19 at Object.restartContainer (/home/yellowtent/box/src/docker.js:504:50)
Mar 12 14:23:19 at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
Mar 12 14:23:19 at async restart (/home/yellowtent/box/src/apptask.js:745:9)

              Restarting docker now

              Happy Hosting & Web Development

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              • M Offline
                M Offline
                msbt
                App Dev
                wrote on last edited by msbt
                #6

                Yeah that made it worse, running:

                cloudron-support --troubleshoot
Vendor: Hetzner Product: vServer
Linux: 5.15.0-134-generic
Ubuntu: jammy 22.04
Processor: Intel Xeon Processor (Skylake, IBRS, no TSX) x 16
RAM: 32086440KB
Disk: /dev/sda1       140G
[OK]	node version is correct
[OK]	IPv6 is enabled in kernel. No public IPv6 address
	Docker is down. Trying to restart docker ...

                And it's stuck there. Rebooting the whole thing now

                Happy Hosting & Web Development

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                • M Offline
                  M Offline
                  msbt
                  App Dev
                  wrote on last edited by
                  #7

                  Hah alright, reboot did the trick, sorry for the noise!

                  Happy Hosting & Web Development

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                  • girishG girish has marked this topic as solved on
                  • M msbt has marked this topic as solved on
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