License issue

[arta]

Hi

I have pro license and after creating 200 apps now it don’t allow me to create more.

Note that I recently successfully migrated to a new server. Everything is fine and working well but this message shows that I can’t create more apps and it asks me to purchase a subscription despite the fact that I already have an active subscription.

To install more apps, a paid subscription is required.
Then there is a setup subscription button. As if I am on free plan.

Any thought?

[nebulon]

We have set a total app limit long time back which happens to be 200 apps per Cloudron to prevent from abuse or rouge scripts against the API. You are the first one to hit this! I increased the limit now and it should work again.

Sorry for the interruption.

[arta]

Thank you for the prompt response

[arta]

Hi again,

I checked, its not allowing me to create more apps. I have total of 210 apps.

Its interrupting our workflow. Could you kindly check this from your end?

Thank you

[girish]

@arta Strange. I can confirm that the limit is 300 now and is deployed. What is the error message or error code you are getting? Are you using the API or the UI to install apps?

[arta]

Hi,

We are using the UI to create apps. Getting same error as I initially stated. The screenshot.

[arta]

Need to reissue the license or some command? I did restart the server and restarted box as well. But still it says the same thing.

[arta]

Hi, any updates?

[girish]

@arta I sent you a mail now from support@ . Can you please check?

[girish]

Should be resolved now. There were 2 limits, only one was bumped.

[arta]

Hi

Yes it’s fixed now

Does this mean after we reach 300 we need to get in touch again?

I still don't see the reasoning behind this limitation while the license agreement clearly states unlimited apps.

I'd appreciate a clarification.

Thank you

[girish]

@arta said in License issue:

Does this mean after we reach 300 we need to get in touch again?

yes. currently, the installed apps are being tracked in the appstore database which has these field size limitations and fk constraints.

I still don't see the reasoning behind this limitation while the license agreement clearly states unlimited apps.

This is in the territory of 'unlimited' always has limits

But I agree it's all inconvenient and we don't like the extra work either. In Cloudron 9, we removed all this app "registration" stuff entirely. It used to be like https://git.cloudron.io/platform/box/-/blob/8.3/src/apps.js?ref_type=heads#L2462, but it's all gone. So, you won't this any more soonish since app installation does not contact app store any more other than downloading the manifest.

[arta]

Thank you for clarification.

[arta]

Hi Girish, we hit 300 apps now and we are getting this error:

Error creating Cloudron app: Too many installed apps. Please contact sales@cloudron.io

[girish]

@arta doubled to 600 . can you please try again?

[arta]

Yes sir, though I can't confirm if the limit is 600 now, but it passed 300. Thank you

[luckow]

@arta I'm really curious.
What kind of machine and use case do you have to run 300+ apps on one instance?

[andreasdueren]

@luckow Maybe some sort of shared hosting? Should be able to support lots of wordpress instances, LAMP stacks and Surfer apps.

[arta]

@luckow I run cloudron on a dedicated server with this spec:

We run lots of n8n instances. Also gitlab instances. We run a APP and Web development Company.
Cloudron is our life saver as it makes keeping our projects easy. Specially deploying and backups. Its fast and a click away. FYI, we are almost close to 600.

Thank you for your attention.

[luckow]

@arta A quick follow-up question: How does it feel to restart or update the instance? Hopefully, everything will run as usual again after the task is complete. But the moment the screen goes black, all of the customers' applications are gone. Restoring a backup on another instance takes time. Really? Not for me Instead of using one large machine, I distribute apps and customers across different Cloudron instances. If one goes down, the others continue to run, and not all my customers call me at the same time.