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  3. cloudron hangs up needing a restart at least every few days

cloudron hangs up needing a restart at least every few days

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contabohangrestart
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  • ? A Former User

    @robi thanks, looks amazing. The only thing is the GDPR. So I have to work with European (German) providers which host in German data centers.

    scookeS Offline
    scookeS Offline
    scooke
    wrote on last edited by
    #19

    @Captain-Kirk If you are still talking about ssdnodes.com they do have a Frankfurt location which I've been on for over a year. There is a sale in fact right now for that location!

    ssdnodes-frankfurt.png image url)

    A life lived in fear is a life half-lived

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    • ? Offline
      ? Offline
      A Former User
      wrote on last edited by
      #20

      @scooke That's right. But the company is based in CA. American companies are subject to the Freedom Act (formerly: Patriot Act) and are therefore obliged to allow US authorities potential access to the (cloud) data of their customers.

      I am leaving my comfortable G-Suite and will fully comply with data protection regulations with my hosted solutions. Do it once, do it right 🙂

      scookeS 1 Reply Last reply
      1
      • ? A Former User

        @scooke That's right. But the company is based in CA. American companies are subject to the Freedom Act (formerly: Patriot Act) and are therefore obliged to allow US authorities potential access to the (cloud) data of their customers.

        I am leaving my comfortable G-Suite and will fully comply with data protection regulations with my hosted solutions. Do it once, do it right 🙂

        scookeS Offline
        scookeS Offline
        scooke
        wrote on last edited by scooke
        #21

        @Captain-Kirk Ah, I understand now. Sorry about that. What company will you choose? I'm also looking for an EU-based host.

        A life lived in fear is a life half-lived

        ? 1 Reply Last reply
        0
        • scookeS scooke

          @Captain-Kirk Ah, I understand now. Sorry about that. What company will you choose? I'm also looking for an EU-based host.

          ? Offline
          ? Offline
          A Former User
          wrote on last edited by
          #22

          @scooke I wait until Cloudron Version 6 is released, where Ubuntu 20.04 is supported. Then I will move to Contabo. A lot of the memebers here trust in them.
          https://contabo.de/?show=vps

          scookeS 1 Reply Last reply
          2
          • ? A Former User

            @scooke I wait until Cloudron Version 6 is released, where Ubuntu 20.04 is supported. Then I will move to Contabo. A lot of the memebers here trust in them.
            https://contabo.de/?show=vps

            scookeS Offline
            scookeS Offline
            scooke
            wrote on last edited by
            #23

            @Captain-Kirk Pretty good prices actually. Thanks.

            A life lived in fear is a life half-lived

            1 Reply Last reply
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            • M Offline
              M Offline
              msbt
              App Dev
              wrote on last edited by
              #24

              Sorry to hijack this topic for contabo related questions, but there seem to be a lot of customers here that could maybe shed some light on my issue. I ordered a VPS 1400 and setting it up worked fine (although being slower than anything I have from hetzner, from connecting via ssh - this takes a few seconds sometimes - to installing things), but after 2-3 days I wanted to reinstall Nextcloud and realized that it couldn't resolve any domain names. I've already contacted support, but maybe this is a known issue and there's already a solution for it.

              Basically the name resolution stopped working, so Cloudron can't download the docker images or get a read from api/appstore. Restart didn't solve it and I didn't change anything. Any thoughts?

              Cheers, M

              subvenS 1 Reply Last reply
              0
              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #25

                @msbt I would start by debugging at the server level.

                • Check /etc/resolv.conf . This gives the DNS server the system uses. In Cloudron, this should be set to 127.0.0.1. This is where unbound is listening.
                • systemctl status unbound to see if unbound is running
                • host www.cloudron.io 127.0.0.1 this queries unbound to resolve the domain name
                • host www.cloudron.io 8.8.8.8 this queries google DNS to resolve the domain name

                Do all the above look good?

                1 Reply Last reply
                1
                • M msbt

                  Sorry to hijack this topic for contabo related questions, but there seem to be a lot of customers here that could maybe shed some light on my issue. I ordered a VPS 1400 and setting it up worked fine (although being slower than anything I have from hetzner, from connecting via ssh - this takes a few seconds sometimes - to installing things), but after 2-3 days I wanted to reinstall Nextcloud and realized that it couldn't resolve any domain names. I've already contacted support, but maybe this is a known issue and there's already a solution for it.

                  Basically the name resolution stopped working, so Cloudron can't download the docker images or get a read from api/appstore. Restart didn't solve it and I didn't change anything. Any thoughts?

                  Cheers, M

                  subvenS Offline
                  subvenS Offline
                  subven
                  wrote on last edited by subven
                  #26

                  @msbt I had this exact issue while installing Cloudron an a Contabo VPS lately. The installer was unable to pull docker containers because of errors like this:

                  Get https://registry-1.docker.io/v2/: dial tcp: lookup registry-1.docker.io on 192.168.65.1:53: no such host
                  

                  The problem was that Contabos Ubuntu image uses Contabos own nameservers and enforces DNSSEC. I can post you my configuration changes if you need them.

                  PS: I have also set host entries for docker.io (before I found the real issue) but that should only be a temporary fix because their IPs can change.

                  M 1 Reply Last reply
                  1
                  • subvenS subven

                    @msbt I had this exact issue while installing Cloudron an a Contabo VPS lately. The installer was unable to pull docker containers because of errors like this:

                    Get https://registry-1.docker.io/v2/: dial tcp: lookup registry-1.docker.io on 192.168.65.1:53: no such host
                    

                    The problem was that Contabos Ubuntu image uses Contabos own nameservers and enforces DNSSEC. I can post you my configuration changes if you need them.

                    PS: I have also set host entries for docker.io (before I found the real issue) but that should only be a temporary fix because their IPs can change.

                    M Offline
                    M Offline
                    msbt
                    App Dev
                    wrote on last edited by
                    #27

                    @subven that would be nice, I just "solved" the issue with a complete shutdown and reboot, for whatever reason it started working again. If you have a more permanent solution, would appreciate if you could share it.

                    thanks @girish, I'll try that the next time, at the moment it's working again.

                    subvenS 1 Reply Last reply
                    0
                    • M msbt

                      @subven that would be nice, I just "solved" the issue with a complete shutdown and reboot, for whatever reason it started working again. If you have a more permanent solution, would appreciate if you could share it.

                      thanks @girish, I'll try that the next time, at the moment it's working again.

                      subvenS Offline
                      subvenS Offline
                      subven
                      wrote on last edited by subven
                      #28

                      @msbt SSH into your server and check if systemd-resolved is running 🙂

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