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  3. Issue Running cloudron-support --troubleshoot After Reboot

Issue Running cloudron-support --troubleshoot After Reboot

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  • R Offline
    R Offline
    RoloufGoudebin
    wrote last edited by
    #3
    /usr/bin/cloudron-support: line 766: warning: command not found
    

    I tried to modify the content, but that doesn’t work either. I had to run this command because it helped me a lot a few months ago for a similar issue—my Cloudron instance wasn’t working at all, and it had solved the problem.

    Thanks for your response.

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    • J Online
      J Online
      joseph
      Staff
      wrote last edited by
      #4

      @roloufgoudebin on line 766, it says "warning" . It should say "warn" !

      But the real issue is that docker info -f '{{ .DockerRootDir }}' is failing. Can you run that manually?

      @girish can you fix above

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      • R Offline
        R Offline
        RoloufGoudebin
        wrote last edited by
        #5

        Here’s what the command outputs :

        Cannot connect to the Docker daemon at unix:///var/run/docker.sock. Is the docker daemon running?
        
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        • J Online
          J Online
          joseph
          Staff
          wrote last edited by
          #6

          @roloufgoudebin looks like docker is not running systemctl start docker . And then maybe that command works after that?

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          • R Offline
            R Offline
            RoloufGoudebin
            wrote last edited by
            #7

            Thanks! Here’s the current output of the command:

            sudo cloudron-support --recreate-docker
            Starting docker afresh at /var/lib/docker
            Downloading addon images
            /usr/bin/cloudron-support: line 742: node: command not found
            
            
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            • J Online
              J Online
              joseph
              Staff
              wrote last edited by
              #8

              @roloufgoudebin it seems node.js is missing. What happened to the server? Did you install any system packages?

              Is /usr/local/node-20.18.0/bin/node there? If they are, run the two ln - s commands in your initial post.

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              • R Offline
                R Offline
                RoloufGoudebin
                wrote last edited by
                #9
                ls: cannot access '/usr/local/node-20.18.0/bin/node': No such file or directory
                

                I’ve tried both "ln" commands, but nothing works. I’m a bit desperate.

                J 1 Reply Last reply
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                • R RoloufGoudebin
                  ls: cannot access '/usr/local/node-20.18.0/bin/node': No such file or directory
                  

                  I’ve tried both "ln" commands, but nothing works. I’m a bit desperate.

                  J Online
                  J Online
                  joseph
                  Staff
                  wrote last edited by
                  #10

                  @RoloufGoudebin does /usr/local/ have any node versions at all?

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                  • R Offline
                    R Offline
                    RoloufGoudebin
                    wrote last edited by
                    #11

                    @joseph There is version 22.20.0.
                    Thanks again for your help!

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                    • J Online
                      J Online
                      joseph
                      Staff
                      wrote last edited by joseph
                      #12

                      @roloufgoudebin can you try:

                          ln -sf /usr/local/node-22.20.0/bin/node /usr/bin/node
                          ln -sf /usr/local/node-22.20.0/bin/npm /usr/bin/npm
                      
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                      • R Offline
                        R Offline
                        RoloufGoudebin
                        wrote last edited by
                        #13

                        What am I supposed to do now?

                        sudo     ln -sf /usr/local/node-22.20.0/bin/node /usr/bin/node
                        ubuntu@ns3046382:/usr/local$ sudo     ln -sf /usr/local/node-22.20.0/bin/npm /usr/bin/npm
                        ubuntu@ns3046382:/usr/local$ sudo cloudron-support --recreate-docker
                        	Starting docker afresh at /var/lib/docker
                        	Downloading addon images
                        	Pulling registry.docker.com/cloudron/graphite:3.5.0@sha256:ee7c9dc49a6507cb3e3cee25495b2044908feb91dac5df87a9633dea38fdeb8a
                        ubuntu@ns3046382:/usr/local$ sudo cloudron-support --troubleshoot
                        Vendor: ASUSTeK COMPUTER INC. Product: 5001_OVH
                        Linux: 5.15.0-163-generic
                        Ubuntu: jammy 22.04
                        ubuntu@ns3046382:/usr/local$ 
                        
                        J 1 Reply Last reply
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                        • R RoloufGoudebin

                          What am I supposed to do now?

                          sudo     ln -sf /usr/local/node-22.20.0/bin/node /usr/bin/node
                          ubuntu@ns3046382:/usr/local$ sudo     ln -sf /usr/local/node-22.20.0/bin/npm /usr/bin/npm
                          ubuntu@ns3046382:/usr/local$ sudo cloudron-support --recreate-docker
                          	Starting docker afresh at /var/lib/docker
                          	Downloading addon images
                          	Pulling registry.docker.com/cloudron/graphite:3.5.0@sha256:ee7c9dc49a6507cb3e3cee25495b2044908feb91dac5df87a9633dea38fdeb8a
                          ubuntu@ns3046382:/usr/local$ sudo cloudron-support --troubleshoot
                          Vendor: ASUSTeK COMPUTER INC. Product: 5001_OVH
                          Linux: 5.15.0-163-generic
                          Ubuntu: jammy 22.04
                          ubuntu@ns3046382:/usr/local$ 
                          
                          J Online
                          J Online
                          joseph
                          Staff
                          wrote last edited by
                          #14

                          @RoloufGoudebin just to take a step back. Can you give us more background as to what happened to the server? Trying to understand why node symlinks have disappeared. If you can write to me at support@cloudron.io with more details, I can take a look.

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