Application and/or Groups Passwords for Mailboxes
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What we do is: Create a user called
support. Generate a random password. Now assign this user as the owner of all the shared mailboxes. We then setup Freescout (the help desk app we use) with the mailboxes. Nobody other than the one who sets up Freescout needs to know the password because once the shared mailboxes are setup, other people don't need to know the password. We have a similar setup going inside EspoCRM as well.If for some reason, you have to pass around a password (maybe you all want to use different clients), then you can generate mail passwords. Login as this
supportuser and go to Profile -> App Passwords. There is a Mail Client option in the drop down. For example, to hand out a password for User1. This also makes it easy for you to revoke it later.
Finally, for 5.5, I am looking into shared mailboxes. This is dovecot acl mailbox sharing. With this, if you setup a shared mailbox, then when people login with an IMAP client, they will already see the shared mailbox as a subdirectory. I cannot guarantee how well this feature will work in practice though. I have not used shared mailboxes via IMAP in the past but we are building it for a client.
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@marcusquinn Sorry - I think I misunderstood the question
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@oj We tried to implement this for 5.6 (via IMAP mailbox sharing) but getting this to work with SOGo+LDAP has been a nightmare. So, it's not part of the release.
I think maybe a better approach for Cloudron is to just allow a mailbox to have multiple owners (instead of the single owner now). That way they 2 users can access the same mailbox with their own password.
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