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  3. Cloudron Mailserver mail sent to spam in Gmail

Cloudron Mailserver mail sent to spam in Gmail

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    • humptydumptyH Offline
      humptydumptyH Offline
      humptydumpty
      wrote on last edited by girish
      #1

      Hi all,

      I'm using Cloudron's mail server for sending out mail. I have set up SPF, DKIM, & DMARC but for some reason my mail end up in Gmail's spam folders. Yesterday, I added my domains to Google's Postmaster page. My server isn't blacklisted according to online lookup sites. What could be causing this?

      P 1 Reply Last reply
      2
      • robiR Offline
        robiR Offline
        robi
        wrote on last edited by
        #2

        Sometimes novelty, if it's a new mail server. Not enough data about the IP/emails sent hence it looks like a fly by night system. ;-/

        Conscious tech

        humptydumptyH 1 Reply Last reply
        1
        • humptydumptyH humptydumpty

          Hi all,

          I'm using Cloudron's mail server for sending out mail. I have set up SPF, DKIM, & DMARC but for some reason my mail end up in Gmail's spam folders. Yesterday, I added my domains to Google's Postmaster page. My server isn't blacklisted according to online lookup sites. What could be causing this?

          P Offline
          P Offline
          p44
          translator
          wrote on last edited by
          #3

          @humptydumpty Yes, me too I'm fighting with this problem... I don't know why... and also, I don't know how to manage.

          Also plain text email go in spam folder...

          1 Reply Last reply
          0
          • jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #4

            Sadly this is very common. I think pretty much the only thing you can do is to keep marking them as not spam (that's what I did and now they don't go into spam as often). Either that or use one of the email relay services.

            I use Cloudron with Gandi & Hetzner

            humptydumptyH 1 Reply Last reply
            2
            • jdaviescoatesJ jdaviescoates

              Sadly this is very common. I think pretty much the only thing you can do is to keep marking them as not spam (that's what I did and now they don't go into spam as often). Either that or use one of the email relay services.

              humptydumptyH Offline
              humptydumptyH Offline
              humptydumpty
              wrote on last edited by humptydumpty
              #5

              @jdaviescoates This doesn't make sense though. It's like we're being forced to use big tech solutions or get thrown under the bus. If I have all the proper records set up with a clean server IP and sending score then they should go to the inbox. You wanna know what's really funny? I receive 5-10 spam emails per day from GMAIL accounts and they come right into my inbox.

              jdaviescoatesJ 1 Reply Last reply
              3
              • robiR robi

                Sometimes novelty, if it's a new mail server. Not enough data about the IP/emails sent hence it looks like a fly by night system. ;-/

                humptydumptyH Offline
                humptydumptyH Offline
                humptydumpty
                wrote on last edited by
                #6

                @robi Any idea how long would it take to build enough history?

                robiR 1 Reply Last reply
                0
                • humptydumptyH humptydumpty

                  @jdaviescoates This doesn't make sense though. It's like we're being forced to use big tech solutions or get thrown under the bus. If I have all the proper records set up with a clean server IP and sending score then they should go to the inbox. You wanna know what's really funny? I receive 5-10 spam emails per day from GMAIL accounts and they come right into my inbox.

                  jdaviescoatesJ Offline
                  jdaviescoatesJ Offline
                  jdaviescoates
                  wrote on last edited by
                  #7

                  @humptydumpty said in Cloudron Mailserver mail sent to spam in Gmail:

                  It's like we're being forced to use big tech solutions or get thrown under the bus.

                  Correct

                  I use Cloudron with Gandi & Hetzner

                  1 Reply Last reply
                  1
                  • humptydumptyH humptydumpty

                    @robi Any idea how long would it take to build enough history?

                    robiR Offline
                    robiR Offline
                    robi
                    wrote on last edited by
                    #8

                    @humptydumpty
                    the idea is to send a bunch of mails to gmail, yahoo, etc.. and get replies, so they get more data about bi-directional communication from your domain.

                    Conscious tech

                    humptydumptyH 1 Reply Last reply
                    3
                    • marcusquinnM Offline
                      marcusquinnM Offline
                      marcusquinn
                      wrote on last edited by
                      #9

                      "lemwarm" is an option

                      Web Design https://www.evergreen.je
                      Development https://brandlight.org
                      Life https://marcusquinn.com

                      P 1 Reply Last reply
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                      • robiR robi

                        @humptydumpty
                        the idea is to send a bunch of mails to gmail, yahoo, etc.. and get replies, so they get more data about bi-directional communication from your domain.

                        humptydumptyH Offline
                        humptydumptyH Offline
                        humptydumpty
                        wrote on last edited by
                        #10

                        @robi I'll get right on that. Thank you.

                        @marcusquinn I can't believe services like that exists. But I might have to use it if all else fails.

                        I dug a bit deeper and came across some interesting posts:

                        https://serverfault.com/questions/709736/how-does-dnswl-work-how-can-i-gain-better-trust

                        I visited DNSWL.org and registered for listing my domain and IP with them.

                        I ran a multi-RBL check against my server IP on Anti Abuse (http://www.anti-abuse.org/) and found out that SpamRats had it listed for spam. I just submitted a request for removal.

                        Now that I think about it. I regret getting rid of my old DO server. I've been using that for years and didn't have these issues. I should have used the new server as a transitional server while I installed Cloudron on the old one. Lesson learned.

                        marcusquinnM 1 Reply Last reply
                        4
                        • humptydumptyH humptydumpty

                          @robi I'll get right on that. Thank you.

                          @marcusquinn I can't believe services like that exists. But I might have to use it if all else fails.

                          I dug a bit deeper and came across some interesting posts:

                          https://serverfault.com/questions/709736/how-does-dnswl-work-how-can-i-gain-better-trust

                          I visited DNSWL.org and registered for listing my domain and IP with them.

                          I ran a multi-RBL check against my server IP on Anti Abuse (http://www.anti-abuse.org/) and found out that SpamRats had it listed for spam. I just submitted a request for removal.

                          Now that I think about it. I regret getting rid of my old DO server. I've been using that for years and didn't have these issues. I should have used the new server as a transitional server while I installed Cloudron on the old one. Lesson learned.

                          marcusquinnM Offline
                          marcusquinnM Offline
                          marcusquinn
                          wrote on last edited by
                          #11

                          @humptydumpty Yeah, it exists because of a combo of the unscrupulous abusing the privilege of email sending, and because email marketing competes for attention and budget against other types of advertising sellers that also happen to dominate offering "free" email services and are very efficient and gatekeeping "their" audience. Annoying but that's the price of freedom sadly.

                          Web Design https://www.evergreen.je
                          Development https://brandlight.org
                          Life https://marcusquinn.com

                          1 Reply Last reply
                          3
                          • girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #12

                            You can check by sending email to https://www.mail-tester.com/ to double check all the setup. If that's all good, that's the best one can do. Everything else is on the gmail side, which is a black box 😕 One thing I have had luck with is to send email to 10 of my friends and have them reply back to me and mark my mail as no spam. Usually, that works.

                            humptydumptyH V 2 Replies Last reply
                            3
                            • girishG girish

                              You can check by sending email to https://www.mail-tester.com/ to double check all the setup. If that's all good, that's the best one can do. Everything else is on the gmail side, which is a black box 😕 One thing I have had luck with is to send email to 10 of my friends and have them reply back to me and mark my mail as no spam. Usually, that works.

                              humptydumptyH Offline
                              humptydumptyH Offline
                              humptydumpty
                              wrote on last edited by
                              #13

                              @girish I got a 10/10 with one yellow "Your message does not contain a List-Unsubscribe header". I don't send bulk emails from my server so I guess it doesn't apply to me. I've been sending emails from the server to my gmail accounts for the past hour and removing them from the spam folder and replying to each one. I think it's starting to work but now I have to test other providers like hotmail and yahoo.

                              1 Reply Last reply
                              2
                              • marcusquinnM marcusquinn

                                "lemwarm" is an option

                                P Offline
                                P Offline
                                p44
                                translator
                                wrote on last edited by
                                #14

                                @marcusquinn said in Cloudron Mailserver mail sent to spam in Gmail:

                                lemwarm

                                Hello Marcus, thank's for this advice. Did you use this service before?

                                marcusquinnM 1 Reply Last reply
                                1
                                • P p44

                                  @marcusquinn said in Cloudron Mailserver mail sent to spam in Gmail:

                                  lemwarm

                                  Hello Marcus, thank's for this advice. Did you use this service before?

                                  marcusquinnM Offline
                                  marcusquinnM Offline
                                  marcusquinn
                                  wrote on last edited by
                                  #15

                                  @p44 Actually found a better and cheaper once since:

                                  Obligatory referral link: https://app.warmupinbox.com/sign-up?code=zqCD59w

                                  Web Design https://www.evergreen.je
                                  Development https://brandlight.org
                                  Life https://marcusquinn.com

                                  P 1 Reply Last reply
                                  4
                                  • marcusquinnM marcusquinn

                                    @p44 Actually found a better and cheaper once since:

                                    Obligatory referral link: https://app.warmupinbox.com/sign-up?code=zqCD59w

                                    P Offline
                                    P Offline
                                    p44
                                    translator
                                    wrote on last edited by
                                    #16

                                    @marcusquinn Thank's Marcus, Warmupinbox seems to have more clean UX and deeper focused on the final purpose. I'll take a look!

                                    My idea is to allocate two-three IP from some VPS, even If I don't need, and keep for future use to "clean" their IP's.

                                    marcusquinnM 1 Reply Last reply
                                    3
                                    • P p44

                                      @marcusquinn Thank's Marcus, Warmupinbox seems to have more clean UX and deeper focused on the final purpose. I'll take a look!

                                      My idea is to allocate two-three IP from some VPS, even If I don't need, and keep for future use to "clean" their IP's.

                                      marcusquinnM Offline
                                      marcusquinnM Offline
                                      marcusquinn
                                      wrote on last edited by marcusquinn
                                      #17

                                      @p44 Its also handy when creating a new VPS or Floating IP to check the IP reputation for bad history before using it. Only takes a few minutes and often quicker to just delete the VPS or floating IP and get another one than jump through all the spamlist delisting hoops.

                                      Web Design https://www.evergreen.je
                                      Development https://brandlight.org
                                      Life https://marcusquinn.com

                                      P 1 Reply Last reply
                                      5
                                      • marcusquinnM marcusquinn

                                        @p44 Its also handy when creating a new VPS or Floating IP to check the IP reputation for bad history before using it. Only takes a few minutes and often quicker to just delete the VPS or floating IP and get another one than jump through all the spamlist delisting hoops.

                                        P Offline
                                        P Offline
                                        p44
                                        translator
                                        wrote on last edited by
                                        #18

                                        @marcusquinn Thank's Marcus, I'll follow your advice to check the reputation BEFORE, and if reputation is poor, just delete and purchase new one.

                                        Should be interesting that ISP's do themself this control and tell BEFORE the IP reputation.

                                        1 Reply Last reply
                                        3
                                        • girishG girish

                                          You can check by sending email to https://www.mail-tester.com/ to double check all the setup. If that's all good, that's the best one can do. Everything else is on the gmail side, which is a black box 😕 One thing I have had luck with is to send email to 10 of my friends and have them reply back to me and mark my mail as no spam. Usually, that works.

                                          V Offline
                                          V Offline
                                          vignesh
                                          wrote on last edited by
                                          #19
                                          This post is deleted!
                                          1 Reply Last reply
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