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  3. Can't update 2 apps on free plan

Can't update 2 apps on free plan

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  • ryanR Offline
    ryanR Offline
    ryan
    wrote on last edited by girish
    #1

    I canceled my subscription because I was only using 2 apps which is included in the free plan. But now when I try to update those apps it says

    Screen Shot 2021-03-12 at 9.16.52 PM.png

    I shouldn't need a subscription to just update 2 apps, should I?

    robiR 1 Reply Last reply
    0
    • ryanR ryan

      I canceled my subscription because I was only using 2 apps which is included in the free plan. But now when I try to update those apps it says

      Screen Shot 2021-03-12 at 9.16.52 PM.png

      I shouldn't need a subscription to just update 2 apps, should I?

      robiR Offline
      robiR Offline
      robi
      wrote on last edited by
      #2

      @ryan You may need to actually switch to the free plan, instead of a cancelled paid plan.

      Conscious tech

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        @robi is right. @ryan can you send us an email to support@ to move your plan to a free plan. Currently, we have to do this manually i.e move something from a paid plan (even if cancelled) -> free plan.

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