Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


    Cloudron Forum

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular

    User not being added to Nextcloud

    Nextcloud
    2
    4
    162
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Sam_uk
      Sam_uk last edited by Sam_uk

      One user, let's call them user X, is not added to Nextcloud.
      User X is added to all other apps and can log in with their Cloudron/LDAP user/pass. They are in the appropriate groups to be added to Nextcloud and I have added them as a specific user to Nextcloud in the Cloudron interface.

      They report an error: "- error, user disabled" when trying to log in to Nextcloud.

      Is it possible user X deleted their Nextcloud login? Would they not be re-provisioned by Cloudron LDAP in that case?

      In my testing, if I add a new user to my Cloudron instance, user Y then they are added to the Nextcloud user list.

      What's happened here and how can I provide more useful info? Where should I look for logs etc?

      murgero 1 Reply Last reply Reply Quote 1
      • murgero
        murgero App Dev @Sam_uk last edited by

        @sam_uk Have they signed into cloudron before? (Usually they need to click a link to activate their account in an email of some sort or manually activated by an admin)

        --
        https://urgero.org
        ~ Professional Nerd. Freelance Programmer. ~
        Matrix: @murgero:urgero.org

        Sam_uk 1 Reply Last reply Reply Quote 1
        • Sam_uk
          Sam_uk @murgero last edited by

          @murgero Yes they are active on 3 other apps I have installed on the Cloudron.

          If I delete user X from Cloudron and re-add them does it automatically link the old data to the new account based on the email address being the same?

          1 Reply Last reply Reply Quote 0
          • Sam_uk
            Sam_uk last edited by

            @sam_uk Ah I spotted them in nextcloud.mydomain.com/settings/users/disabled

            That should fix it, not sure how they ended up there though.

            1 Reply Last reply Reply Quote 2
            • Moved from Support by  girish girish 
            • First post
              Last post
            Powered by NodeBB