Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. Unable to install 2nd app

Unable to install 2nd app

Scheduled Pinned Locked Moved Solved Support
appstoresubscription
6 Posts 4 Posters 1.1k Views 4 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • K Offline
    K Offline
    khadanja
    wrote on last edited by girish
    #1

    I'm on a free plan and have only one app installed but when I try to install 2nd app I get a message saying "To install more apps, a paid subscription is required."

    murgeroM girishG 2 Replies Last reply
    0
    • nebulonN Away
      nebulonN Away
      nebulon
      Staff
      wrote on last edited by
      #5

      @khadanja from your forum account, I was able to trace it down and for some reason our state showed 2 installed apps. This sometimes happens, since we don't closely track our users.
      I have reset the state now, so can you try again?

      K 1 Reply Last reply
      1
      • K khadanja

        I'm on a free plan and have only one app installed but when I try to install 2nd app I get a message saying "To install more apps, a paid subscription is required."

        murgeroM Offline
        murgeroM Offline
        murgero
        App Dev
        wrote on last edited by
        #2

        @khadanja can you screenshot the dashboard? you sure you just have one? Have you rebooted the server recently?

        --
        https://urgero.org
        ~ Professional Nerd. Freelance Programmer. ~

        K 1 Reply Last reply
        0
        • murgeroM murgero

          @khadanja can you screenshot the dashboard? you sure you just have one? Have you rebooted the server recently?

          K Offline
          K Offline
          khadanja
          wrote on last edited by khadanja
          #3

          @murgero said in Unable to install 2nd app:

          @khadanja can you screenshot the dashboard? you sure you just have one? Have you rebooted the server recently?

          @murgero Definitely have only one app, screen shot attached. Yes have rebooted recently, can reboot again to test.
          48a5d1ff-6b2b-4f01-9265-ddfb3dc9331d-image.png
          74bfaec8-fc3e-44fe-9db3-23f762f5224f-image.png

          Oct 20 13:25:40 box:apps Will install app with id : 9457c9a6-5ad9-4a61-8c6e-1c27394c80e7
          POST /api/v1/apps/install 402 Payment Required The free plan only allows 2 apps. Please sign up for a paid plan to install more apps. 1614.861 ms - 137
          
          
          1 Reply Last reply
          0
          • K khadanja

            I'm on a free plan and have only one app installed but when I try to install 2nd app I get a message saying "To install more apps, a paid subscription is required."

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #4

            @khadanja probably something wrong on our side, can you drop us a mail at support@cloudron.io with your cloudron.io email and we can get this sorted out?

            1 Reply Last reply
            0
            • nebulonN Away
              nebulonN Away
              nebulon
              Staff
              wrote on last edited by
              #5

              @khadanja from your forum account, I was able to trace it down and for some reason our state showed 2 installed apps. This sometimes happens, since we don't closely track our users.
              I have reset the state now, so can you try again?

              K 1 Reply Last reply
              1
              • nebulonN nebulon

                @khadanja from your forum account, I was able to trace it down and for some reason our state showed 2 installed apps. This sometimes happens, since we don't closely track our users.
                I have reset the state now, so can you try again?

                K Offline
                K Offline
                khadanja
                wrote on last edited by
                #6

                @nebulon said in Unable to install 2nd app:

                @khadanja from your forum account, I was able to trace it down and for some reason our state showed 2 installed apps. This sometimes happens, since we don't closely track our users.
                I have reset the state now, so can you try again?

                That worked. Thanks @nebulon

                1 Reply Last reply
                0
                Reply
                • Reply as topic
                Log in to reply
                • Oldest to Newest
                • Newest to Oldest
                • Most Votes


                • Login

                • Don't have an account? Register

                • Login or register to search.
                • First post
                  Last post
                0
                • Categories
                • Recent
                • Tags
                • Popular
                • Bookmarks
                • Search