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  3. Cannot mount Hetzner storage box for backups using SSHFS

Cannot mount Hetzner storage box for backups using SSHFS

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hetznersshfsstoragebox
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  • S SolarSimon

    Trying to connect a hetzner storagebox as Volume. I keep having the the error:
    'Failed to mount (inactive): read: Connection reset by peer'

    I followed the guidline: https://docs.hetzner.com/robot/storage-box/backup-space-ssh-keys/#uploading-authorized_keys

    • Hetzner Robot: SSH-Support enabled
    • generated the key with oppenssh, uploaded the authorized_keys file.
    • SFTP is working

    Any idea?

    2993db81-ebfb-4ad8-a6df-c9ba1f54246b-grafik.png

    nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #6

    @solarsimon are you able to manually mount this using a custom line in /etc/fstab or a sshfs mount command?

    For reference in my Cloudron, which also uses Hetzner SSHFS for backups, the Cloudron generates the following systemd mount unit at /etc/systemd/system/mnt-cloudronbackup.mount:

    [Unit]
    Description=backup
    
    
    [Mount]
    What=u193526@u193526.your-storagebox.de:.
    Where=/mnt/cloudronbackup
    Options=allow_other,port=23,IdentityFile=/home/yellowtent/platformdata/sshfs/id_rsa_u193526.your-storagebox.de,StrictHostKeyChecking=no,reconnect
    Type=fuse.sshfs
    
    [Install]
    WantedBy=multi-user.target
    
    S 1 Reply Last reply
    1
    • nebulonN nebulon

      @solarsimon are you able to manually mount this using a custom line in /etc/fstab or a sshfs mount command?

      For reference in my Cloudron, which also uses Hetzner SSHFS for backups, the Cloudron generates the following systemd mount unit at /etc/systemd/system/mnt-cloudronbackup.mount:

      [Unit]
      Description=backup
      
      
      [Mount]
      What=u193526@u193526.your-storagebox.de:.
      Where=/mnt/cloudronbackup
      Options=allow_other,port=23,IdentityFile=/home/yellowtent/platformdata/sshfs/id_rsa_u193526.your-storagebox.de,StrictHostKeyChecking=no,reconnect
      Type=fuse.sshfs
      
      [Install]
      WantedBy=multi-user.target
      
      S Offline
      S Offline
      SolarSimon
      wrote on last edited by
      #7

      @nebulon said in Cannot mount Hetzner storage box for backups using SSHFS:

      using a custom line in /etc/fstab

      From the basic knowlege i have, i tried doing that.
      I followed some tutorials i found.
      (https://ivan.reallusiondesign.com/mount-sshfs-volumes-in-fstab-with-ssh-key/ and https://www.bveml.net/de/news/hetzner-backup-space-inkrementelles-backup-mit-rsnapshot.html)

      • I added ssh key to /home/.ssh
      • added fstap: sshfs#uxxxxx5@uxxxxxx5.your-storagebox.de:/home /mnt/backup/ fuse IdentityFile=/home/.ssh/id_rsa,uid=0,gid=0,users,idmap=user,noatime,allow_other,_netdev,reconnect,ro 0 0
      • restarted the server

      I find a folder mnt/backup/ without content. I placed some files in the storeagebox/home. No content in /media/

      I'm a basic user coming from windows 😄 Trying my best^^

      nebulonN 1 Reply Last reply
      0
      • S SolarSimon

        @nebulon said in Cannot mount Hetzner storage box for backups using SSHFS:

        using a custom line in /etc/fstab

        From the basic knowlege i have, i tried doing that.
        I followed some tutorials i found.
        (https://ivan.reallusiondesign.com/mount-sshfs-volumes-in-fstab-with-ssh-key/ and https://www.bveml.net/de/news/hetzner-backup-space-inkrementelles-backup-mit-rsnapshot.html)

        • I added ssh key to /home/.ssh
        • added fstap: sshfs#uxxxxx5@uxxxxxx5.your-storagebox.de:/home /mnt/backup/ fuse IdentityFile=/home/.ssh/id_rsa,uid=0,gid=0,users,idmap=user,noatime,allow_other,_netdev,reconnect,ro 0 0
        • restarted the server

        I find a folder mnt/backup/ without content. I placed some files in the storeagebox/home. No content in /media/

        I'm a basic user coming from windows 😄 Trying my best^^

        nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #8

        @solarsimon what you did seems to be correct from a quick glance. So looks like this is independent of Cloudron as such. Maybe the permissions of the SSH key file is too open? The permissions should be -rw------- so can you for a start try to run chmod 600 /home/.ssh/id_rsa?

        Further are there any logs in the system logs while attempting to mount? Once you have the /etc/fstab line, you can use mount /mnt/backup and umount /mnt/backup without having to reboot the server. Logs may be found in journalctl --system

        1 Reply Last reply
        0
        • S Offline
          S Offline
          SolarSimon
          wrote on last edited by
          #9

          I made a clean installation of cloudron on a ubuntu hetzner server.
          After that I could mount the storage box with the procedure I tried before without problems.

          So I dont know what was wrong. But now everything working fine.
          Thanks

          1 Reply Last reply
          2
          • girishG girish

            @avatar1024 Had to try it myself to understand it.

            • I generated OpenSSH keys using ssh-keygen on my PC.
            • SFTP'ed the keys as suggested by - https://docs.hetzner.com/robot/storage-box/backup-space-ssh-keys/#uploading-authorized_keys .
            • Because, we are using OpenSSH keys, we should use port 23. So, I tested it:
            $ ssh -p 23 -i /tmp/storage_rsa xx@xx.your-storagebox.de
            The authenticity of host '[xx.your-storagebox.de]:23 ([116.202.54.208]:23)' can't be established.
            ED25519 key fingerprint is SHA256:XqONwb1S0zuj5A1CDxpOSuD2hnAArV1A3wKY7Z3sdgM.
            Are you sure you want to continue connecting (yes/no/[fingerprint])? yes
            Warning: Permanently added '[xx.your-storagebox.de]:23,[116.202.54.208]:23' (ED25519) to the list of known hosts.
            PTY allocation request failed on channel 0
            
            +-------------------------------------------------------------------------------+
            | Your authentication works but we do not support interactive logins.           |
            | For more information on how to access your Storage Box please check our Docs: |
            | https://docs.hetzner.com/robot/storage-box/access/access-ssh-rsync-borg       |
            +-------------------------------------------------------------------------------+
            
            Connection to xx.your-storagebox.de closed.
            

            Nice, so the hetzner setup works.

            Now, for Cloudron side:

            cef2db43-1861-4232-97b5-dd818f644115-image.png

            The key part is that the Remote Directory is /home. That took a bit of diving into their docs but I finally found that it was /home from the output at https://docs.hetzner.com/robot/storage-box/access/access-ssh-rsync-borg/#sftp

            e6702778-dd3a-4544-8567-0f90e94102ec-image.png

            M Offline
            M Offline
            manngobaum
            wrote on last edited by manngobaum
            #10

            @girish
            I tried this exact same setup. I was able to connect to the storage via SFTP and my SSH key and I copied my private SSH key as instructed to Cloudron.

            When I now try to save the backup settings using SSHFS it keeps working and never finishes. The log says

            Jan 14 11:40:33 box:shell addMount spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/addmount.sh [Unit]\nDescription=backup\n\nRequires=unbound.service\nAfter=unbound.service\nBefore=docker.service\n\n\n[Mount]\nWhat=uxxxxx@uxxxxx.your-storagebox.de:/\nWhere=/mnt/cloudronbackup\nOptions=allow_other,port=23,IdentityFile=/home/yellowtent/platformdata/sshfs/id_rsa_uxxxxx.your-storagebox.de,StrictHostKeyChecking=no,reconnect\nType=fuse.sshfs\n\n[Install]\nWantedBy=multi-user.target\n\n 10
            Jan 14 11:40:44 box:shell addMount (stdout): Failed to mount
            Jan 14 11:40:44 box:shell addMount code: 3, signal: null
            Jan 14 11:42:04 box:shell removeMount spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/rmmount.sh /mnt/cloudronbackup
            

            Not sure what else I can try.

            Edit: magically and waiting one night it works now.

            1 Reply Last reply
            0
            • chetbakerC Offline
              chetbakerC Offline
              chetbaker
              wrote on last edited by
              #11

              I'm sorry to reopen this, but I've been trying to connect Hetzner volumes and I'm stuck with the key-gen command at the server. I'm pretty sure there's something I'm understanding poorly, but I would like to connect the Volumes with my Cloudron instance, but there's no way I can run key-gen on the Volumes via SSH to get them connected.

              XXXXXXXX /home > ssh-keygen
              Command not found. Use 'help' to get a list of available commands.
              XXXXXXXX /home > help
              +-----------------------------------------------------------------------------+
              | The following commands are available:                                       |
              |   ls                                  list directory content                |
              |   tree                                list directory content                |
              |   cd                                  change current working directory      |
              |   pwd                                 show current working directory        |
              |   mkdir                               create new directory                  |
              |   rmdir                               delete directory                      |
              |   du                                  disk usage of files/directories       |
              |   df                                  show disk usage                       |
              |   dd                                  read and write files                  |
              |   cat                                 output file content                   |
              |   touch                               create new file                       |
              |   cp                                  copy files/directories                |
              |   rm                                  delete files/directories              |
              |   unlink                              delete file/directory                 |
              |   mv                                  move files/directories                |
              |   chmod                               change file/directory permissions     |
              |   md5|sha1|sha256|sha512              create hash sum of file               |
              |   md5sum|sha1sum|sha256sum|sha512sum  create hash sum of file               |
              |   head                                show first lines of file              |
              |   tail                                show last lines of file               |
              |   grep                                search for specific string in files   |
              |   stat                                stat files/directory                  |
              |                                                                             |
              | Available as server side backend:                                           |
              |   borg                                                                      |
              |   rsync                                                                     |
              |   scp                                                                       |
              |   sftp                                                                      |
              |   rclone serve restic --stdio                                               |
              |                                                                             |
              | Please note that this is only a restricted shell which do not               |
              | support shell features like redirects or pipes.                             |
              |                                                                             |
              | You can find more information in our Docs:                                  |
              |   https://docs.hetzner.com/robot/storage-box/                               |
              +-----------------------------------------------------------------------------+
              XXXXXXXX /home >
              
              girishG 1 Reply Last reply
              0
              • robiR Offline
                robiR Offline
                robi
                wrote on last edited by
                #12

                It doesn't appear that package exists on your server. Install it first.

                Conscious tech

                chetbakerC 1 Reply Last reply
                0
                • robiR robi

                  It doesn't appear that package exists on your server. Install it first.

                  chetbakerC Offline
                  chetbakerC Offline
                  chetbaker
                  wrote on last edited by
                  #13

                  @robi said in Cannot mount Hetzner storage box for backups using SSHFS:

                  It doesn't appear that package exists on your server. Install it first.

                  What I'm showing is the prompt logged on Hetzner Volumes, not a server 😉

                  robiR jdaviescoatesJ 2 Replies Last reply
                  0
                  • chetbakerC chetbaker

                    @robi said in Cannot mount Hetzner storage box for backups using SSHFS:

                    It doesn't appear that package exists on your server. Install it first.

                    What I'm showing is the prompt logged on Hetzner Volumes, not a server 😉

                    robiR Offline
                    robiR Offline
                    robi
                    wrote on last edited by robi
                    #14

                    @chetbaker Okay, then you can't generate the keys from there. Do it on your server and transfer the keys where you need them.

                    I'm sure they have a guide for this somewhere.

                    Conscious tech

                    1 Reply Last reply
                    0
                    • chetbakerC chetbaker

                      @robi said in Cannot mount Hetzner storage box for backups using SSHFS:

                      It doesn't appear that package exists on your server. Install it first.

                      What I'm showing is the prompt logged on Hetzner Volumes, not a server 😉

                      jdaviescoatesJ Offline
                      jdaviescoatesJ Offline
                      jdaviescoates
                      wrote on last edited by
                      #15

                      @chetbaker said in Cannot mount Hetzner storage box for backups using SSHFS:

                      Hetzner Volumes

                      Hetzner Cloud Volumes are a very different product to their Storage Boxes.

                      I don't think you can access them in the same way.

                      You can definitely use them as a Cloudron Volume though. I think you just have to mount them on your VPS server using fstab first.

                      I use Cloudron with Gandi & Hetzner

                      chetbakerC 1 Reply Last reply
                      0
                      • jdaviescoatesJ jdaviescoates

                        @chetbaker said in Cannot mount Hetzner storage box for backups using SSHFS:

                        Hetzner Volumes

                        Hetzner Cloud Volumes are a very different product to their Storage Boxes.

                        I don't think you can access them in the same way.

                        You can definitely use them as a Cloudron Volume though. I think you just have to mount them on your VPS server using fstab first.

                        chetbakerC Offline
                        chetbakerC Offline
                        chetbaker
                        wrote on last edited by chetbaker
                        #16

                        @jdaviescoates said in Cannot mount Hetzner storage box for backups using SSHFS:

                        @chetbaker said in Cannot mount Hetzner storage box for backups using SSHFS:

                        Hetzner Volumes

                        Hetzner Cloud Volumes are a very different product to their Storage Boxes.

                        I don't think you can access them in the same way.

                        You can definitely use them as a Cloudron Volume though. I think you just have to mount them on your VPS server using fstab first.

                        Oh I'm sorry, just to clarify, I'm trying to use Storage Boxes as Cloudron Volume.

                        jdaviescoatesJ 1 Reply Last reply
                        1
                        • chetbakerC chetbaker

                          @jdaviescoates said in Cannot mount Hetzner storage box for backups using SSHFS:

                          @chetbaker said in Cannot mount Hetzner storage box for backups using SSHFS:

                          Hetzner Volumes

                          Hetzner Cloud Volumes are a very different product to their Storage Boxes.

                          I don't think you can access them in the same way.

                          You can definitely use them as a Cloudron Volume though. I think you just have to mount them on your VPS server using fstab first.

                          Oh I'm sorry, just to clarify, I'm trying to use Storage Boxes as Cloudron Volume.

                          jdaviescoatesJ Offline
                          jdaviescoatesJ Offline
                          jdaviescoates
                          wrote on last edited by
                          #17

                          @chetbaker said in Cannot mount Hetzner storage box for backups using SSHFS:

                          Oh I'm sorry, just to clarify, I'm trying to use Storage Boxes as Cloudron Volume.

                          Ah, OK. I've got that set-up but I've only ever used CIFS and not SSHFS so not sure what you have to do myself sorry.

                          I use Cloudron with Gandi & Hetzner

                          jdaviescoatesJ 1 Reply Last reply
                          0
                          • chetbakerC chetbaker

                            I'm sorry to reopen this, but I've been trying to connect Hetzner volumes and I'm stuck with the key-gen command at the server. I'm pretty sure there's something I'm understanding poorly, but I would like to connect the Volumes with my Cloudron instance, but there's no way I can run key-gen on the Volumes via SSH to get them connected.

                            XXXXXXXX /home > ssh-keygen
                            Command not found. Use 'help' to get a list of available commands.
                            XXXXXXXX /home > help
                            +-----------------------------------------------------------------------------+
                            | The following commands are available:                                       |
                            |   ls                                  list directory content                |
                            |   tree                                list directory content                |
                            |   cd                                  change current working directory      |
                            |   pwd                                 show current working directory        |
                            |   mkdir                               create new directory                  |
                            |   rmdir                               delete directory                      |
                            |   du                                  disk usage of files/directories       |
                            |   df                                  show disk usage                       |
                            |   dd                                  read and write files                  |
                            |   cat                                 output file content                   |
                            |   touch                               create new file                       |
                            |   cp                                  copy files/directories                |
                            |   rm                                  delete files/directories              |
                            |   unlink                              delete file/directory                 |
                            |   mv                                  move files/directories                |
                            |   chmod                               change file/directory permissions     |
                            |   md5|sha1|sha256|sha512              create hash sum of file               |
                            |   md5sum|sha1sum|sha256sum|sha512sum  create hash sum of file               |
                            |   head                                show first lines of file              |
                            |   tail                                show last lines of file               |
                            |   grep                                search for specific string in files   |
                            |   stat                                stat files/directory                  |
                            |                                                                             |
                            | Available as server side backend:                                           |
                            |   borg                                                                      |
                            |   rsync                                                                     |
                            |   scp                                                                       |
                            |   sftp                                                                      |
                            |   rclone serve restic --stdio                                               |
                            |                                                                             |
                            | Please note that this is only a restricted shell which do not               |
                            | support shell features like redirects or pipes.                             |
                            |                                                                             |
                            | You can find more information in our Docs:                                  |
                            |   https://docs.hetzner.com/robot/storage-box/                               |
                            +-----------------------------------------------------------------------------+
                            XXXXXXXX /home >
                            
                            girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #18

                            @chetbaker said in Cannot mount Hetzner storage box for backups using SSHFS:

                            Please note that this is only a restricted shell

                            It says as much that it is a restricted shell. Not sure how to generate keys though, maybe a question for hetzner support.

                            1 Reply Last reply
                            0
                            • jdaviescoatesJ jdaviescoates

                              @chetbaker said in Cannot mount Hetzner storage box for backups using SSHFS:

                              Oh I'm sorry, just to clarify, I'm trying to use Storage Boxes as Cloudron Volume.

                              Ah, OK. I've got that set-up but I've only ever used CIFS and not SSHFS so not sure what you have to do myself sorry.

                              jdaviescoatesJ Offline
                              jdaviescoatesJ Offline
                              jdaviescoates
                              wrote on last edited by
                              #19

                              @jdaviescoates said in Cannot mount Hetzner storage box for backups using SSHFS:

                              @chetbaker said in Cannot mount Hetzner storage box for backups using SSHFS:

                              Oh I'm sorry, just to clarify, I'm trying to use Storage Boxes as Cloudron Volume.

                              Ah, OK. I've got that set-up but I've only ever used CIFS and not SSHFS so not sure what you have to do myself sorry.

                              Ah, but Girish gave instructions above in this very thread! 😆

                              As @robi said if you don't have ssh-keygen installed, install it.

                              I use Cloudron with Gandi & Hetzner

                              1 Reply Last reply
                              0
                              • B Offline
                                B Offline
                                boydaihungst
                                wrote on last edited by
                                #20

                                For me. It's silly. All the guide is out of date. With new created storage box, there isn't sub dir and ssh pub key is not yet allowed in storage box and storage box's pub isn't in my pc known_hosts, I have to add my pub key to storage and run sshfs command once time to get pub key of storage box. So because of new user without subdirectory, the "remote dir path" after colon should be RELATIVE path or empty "" in this case not "/". uxxxxxx@uxxxxxx.your-storagebox.de: /mnt/local/mount/path -o port=23,IdentifyFile=/home/username/.ssh/id_rsa ....

                                1 Reply Last reply
                                1
                                • J joseph referenced this topic on
                                • SansGuidonS Offline
                                  SansGuidonS Offline
                                  SansGuidon
                                  wrote on last edited by
                                  #21

                                  Hey folks
                                  I recently struggled a bit with those steps as well, but it was because I had set a passphrase for my SSH keys at creation time and Cloudron does not prompt for that anywhere.
                                  Is that in the plans for the future @girish ?

                                  Thanks !

                                  About me / Now

                                  1 Reply Last reply
                                  0
                                  • girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #22

                                    @SansGuidon how would automatic mounting on boot work if the ssh key had a passphrase? If you put the password in clear text in a config file, it's probably more insecure than having no password at all (especially if you reuse passwords or a part of it...).

                                    jdaviescoatesJ 1 Reply Last reply
                                    0
                                    • SansGuidonS Offline
                                      SansGuidonS Offline
                                      SansGuidon
                                      wrote on last edited by SansGuidon
                                      #23

                                      @girish it could be an option to do it manually the first time for security reasons, with login keyring asked once.
                                      I mean I'd like that the option is at least given 🙂 , and of course not hardcoding the passphrase in the form.

                                      About me / Now

                                      1 Reply Last reply
                                      2
                                      • girishG Offline
                                        girishG Offline
                                        girish
                                        Staff
                                        wrote on last edited by
                                        #24

                                        @SansGuidon yeah, maybe. Have to investigate 🙂 Feel free to open a thread in https://forum.cloudron.io/category/97/feature-requests and we can see how much interest is there.

                                        1 Reply Last reply
                                        1
                                        • girishG girish

                                          @SansGuidon how would automatic mounting on boot work if the ssh key had a passphrase? If you put the password in clear text in a config file, it's probably more insecure than having no password at all (especially if you reuse passwords or a part of it...).

                                          jdaviescoatesJ Offline
                                          jdaviescoatesJ Offline
                                          jdaviescoates
                                          wrote on last edited by jdaviescoates
                                          #25

                                          @girish said in Cannot mount Hetzner storage box for backups using SSHFS:

                                          @SansGuidon how would automatic mounting on boot work if the ssh key had a passphrase?

                                          It wouldn't. But I've got the same problem.

                                          I've already got a pair of SSH keys (with a passphrase) that I can successfully use to login to both my Storage Box and my VPS.

                                          But of course this doesn't work for the Backup set-up because it requires a passphrase.

                                          So, how can I create an additional set of non-passphrase keys just for use with the Storage Box?

                                          Thanks!

                                          I use Cloudron with Gandi & Hetzner

                                          1 Reply Last reply
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