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  3. Configuring Service Desk

Configuring Service Desk

Scheduled Pinned Locked Moved Solved GitLab
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  • doodlemania2D doodlemania2

    @girish Got it! Now that I read the instructions more clearly, it makes sense.

    Now - when I send a message to my "private" issue repo (git+derek-test1-2-dmpv512f9bq1v22fe7mehyc4x-issue@mydomain.com) it lands in my catch all address bucket and not in Gitlab.

    Do I need to unconfigured catch-all?

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #12

    @doodlemania2 can you see if the mail room service is running by supervisorctl status in the Web terminal ? Also, can you check if there are any errors in the logs?

    doodlemania2D 1 Reply Last reply
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    • girishG girish

      @doodlemania2 can you see if the mail room service is running by supervisorctl status in the Web terminal ? Also, can you check if there are any errors in the logs?

      doodlemania2D Offline
      doodlemania2D Offline
      doodlemania2
      App Dev
      wrote on last edited by
      #13

      @girish 809528dd-03bb-4572-b583-944afecf9ac1-image.png
      That could be the situation! Let me try to bounce it and try again.

      doodlemania2D 1 Reply Last reply
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      • doodlemania2D doodlemania2

        @girish 809528dd-03bb-4572-b583-944afecf9ac1-image.png
        That could be the situation! Let me try to bounce it and try again.

        doodlemania2D Offline
        doodlemania2D Offline
        doodlemania2
        App Dev
        wrote on last edited by
        #14

        @girish - looks like the service bounces:
        d34a54f3-eda7-4735-9f7c-ba878740bccd-image.png

        girishG 1 Reply Last reply
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        • doodlemania2D doodlemania2

          @girish - looks like the service bounces:
          d34a54f3-eda7-4735-9f7c-ba878740bccd-image.png

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #15

          @doodlemania2 From the Web Terminal, does telnet mail 9393 work? If not, can you check if the mail server is running in Services? Maybe give it a restart and see if it helps?

          doodlemania2D 1 Reply Last reply
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          • girishG girish

            @doodlemania2 From the Web Terminal, does telnet mail 9393 work? If not, can you check if the mail server is running in Services? Maybe give it a restart and see if it helps?

            doodlemania2D Offline
            doodlemania2D Offline
            doodlemania2
            App Dev
            wrote on last edited by
            #16

            @girish yep sure does!
            5c461441-3f27-4aad-bc0d-e6078e3817db-image.png

            doodlemania2D 1 Reply Last reply
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            • doodlemania2D doodlemania2

              @girish yep sure does!
              5c461441-3f27-4aad-bc0d-e6078e3817db-image.png

              doodlemania2D Offline
              doodlemania2D Offline
              doodlemania2
              App Dev
              wrote on last edited by
              #17

              @doodlemania2 there is that thing about /home/git not being writable - didn't know if that was related to the email address being git@ (shrug)

              girishG 1 Reply Last reply
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              • doodlemania2D doodlemania2

                @doodlemania2 there is that thing about /home/git not being writable - didn't know if that was related to the email address being git@ (shrug)

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #18

                @doodlemania2 just to double check, did you create a mailbox named git@ in Email -> Domain -> Mailboxes ? This is not created automatically.

                doodlemania2D 1 Reply Last reply
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                • girishG girish

                  @doodlemania2 just to double check, did you create a mailbox named git@ in Email -> Domain -> Mailboxes ? This is not created automatically.

                  doodlemania2D Offline
                  doodlemania2D Offline
                  doodlemania2
                  App Dev
                  wrote on last edited by
                  #19

                  @girish doink - THAT did it!

                  robiR 1 Reply Last reply
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                  • doodlemania2D doodlemania2

                    @girish doink - THAT did it!

                    robiR Offline
                    robiR Offline
                    robi
                    wrote on last edited by
                    #20

                    @doodlemania2 @girish

                    Good one for the DOCS

                    Conscious tech

                    1 Reply Last reply
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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #21

                      Yes, just added the docs section for inbox -https://docs.cloudron.io/apps/#inbox

                      1 Reply Last reply
                      3

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