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    SOGo Keeps hanging itself

    SOGo
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    • 3246
      3246 last edited by 3246

      Insert sad emoji...

      Apr 20 21:55:38 Apr 20 20:55:38 sogod [16]: [WARN] <0x0x556e724c8130[WOWatchDogChild]> pid 32 has been hanging in the same request for 1 minutes

      This keeps happening no matter how many times I reinstall, change RAM allocation or browser. It subsequently crashes the app altogether.

      It's 5.5.1 and happens only when I try to access Preferences in SOGo.

      On the off chance that I do get into Preferences and make a change, clicking the 'Save' button doesn't do anything. However, it does save the setting.

      I am a little lost and could do with help troubleshooting it further please.

      Visit https://www.bebravernow.com for more

      3246 1 Reply Last reply Reply Quote 0
      • 3246
        3246 @3246 last edited by

        Just made a test install on another VM and fresh Cloudron... of course, it works fine 😄

        Visit https://www.bebravernow.com for more

        1 Reply Last reply Reply Quote 2
        • Moved from Support by  girish girish 
        • girish
          girish Staff last edited by

          Mm, I wonder how we can debug this. How many apps do you have on your initial instance? How much RAM/CPU does the first cloudron instance have?

          3246 1 Reply Last reply Reply Quote 0
          • 3246
            3246 @girish last edited by 3246

            @girish happy to share full logs from that app if it helps?

            You already have support access I think, I'll open this as a ticket so you have the link.

            It runs on a dedicated bare metal box with 16GB RAM, 1TB NVME and 4 core CPU.

            Visit https://www.bebravernow.com for more

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