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  3. Contabo: New UK Region

Contabo: New UK Region

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    • humptydumptyH Offline
      humptydumptyH Offline
      humptydumpty
      wrote on last edited by
      #1

      contabo.jpg

      Hello from England!
      
      By introducing the new UK Region, we’re making a next step in our journey to provide German quality and low prices around the globe. With latency as low as 3 ms for London (and below 15 ms for every major city in the UK and Ireland) it's a perfect solution for everyone who wants to reach UK market. Learn more about our new UK Region and the launch promotion here.
      
      Information about migrating your existing products to the UK can be found here.
      
      This is not our last word in terms of new locations this year, so stay tuned for more.
      
      Best regards,
      
      Aleksander Kuczek
      Chief Revenue Officer
      
      
      micmcM 1 Reply Last reply
      3
      • humptydumptyH humptydumpty

        contabo.jpg

        Hello from England!
        
        By introducing the new UK Region, we’re making a next step in our journey to provide German quality and low prices around the globe. With latency as low as 3 ms for London (and below 15 ms for every major city in the UK and Ireland) it's a perfect solution for everyone who wants to reach UK market. Learn more about our new UK Region and the launch promotion here.
        
        Information about migrating your existing products to the UK can be found here.
        
        This is not our last word in terms of new locations this year, so stay tuned for more.
        
        Best regards,
        
        Aleksander Kuczek
        Chief Revenue Officer
        
        
        micmcM Offline
        micmcM Offline
        micmc
        wrote on last edited by
        #2

        @humptydumpty Contabo offer an excellent service, however their drawback is they're charging a SETUP fee for each VPSs and prices based on monthly instead on hourly, which makes their offer much less interesting for developers.

        They sill have very good prices for quality, but how many time we need to test something or whatever and for such we do quickly fire up a VPS, sometimes it's just a few days, weeks or even just a few hours, then throw it away and you're charged just for the use.

        Here too it depends on what you do online.

        Ignorance is not an excuse anymore!
        https://AutomateKit.com

        humptydumptyH timconsidineT 2 Replies Last reply
        2
        • micmcM micmc

          @humptydumpty Contabo offer an excellent service, however their drawback is they're charging a SETUP fee for each VPSs and prices based on monthly instead on hourly, which makes their offer much less interesting for developers.

          They sill have very good prices for quality, but how many time we need to test something or whatever and for such we do quickly fire up a VPS, sometimes it's just a few days, weeks or even just a few hours, then throw it away and you're charged just for the use.

          Here too it depends on what you do online.

          humptydumptyH Offline
          humptydumptyH Offline
          humptydumpty
          wrote on last edited by
          #3

          @micmc Good point! I haven't thought about it from a devs perspective.

          1 Reply Last reply
          0
          • marcusquinnM Offline
            marcusquinnM Offline
            marcusquinn
            wrote on last edited by
            #4

            Wouldn't a dev just use temporary local VMs for that sort of development?

            Either way., I get it, but there's always Hetzner for that sort of use-case, but when wanting higher specs for long-term use, Contabo still costs less overall.

            Web Design https://www.evergreen.je
            Development https://brandlight.org
            Life https://marcusquinn.com

            1 Reply Last reply
            5
            • micmcM micmc

              @humptydumpty Contabo offer an excellent service, however their drawback is they're charging a SETUP fee for each VPSs and prices based on monthly instead on hourly, which makes their offer much less interesting for developers.

              They sill have very good prices for quality, but how many time we need to test something or whatever and for such we do quickly fire up a VPS, sometimes it's just a few days, weeks or even just a few hours, then throw it away and you're charged just for the use.

              Here too it depends on what you do online.

              timconsidineT Offline
              timconsidineT Offline
              timconsidine
              App Dev
              wrote on last edited by
              #5

              @micmc : it seems no setup fee in UK according to their website, some launch promo I guess.

              I get the issue about needing a VPS for short-term use.
              I use a monthly fee VPS which is regularly wiped and re-purposed. So not sure monthly pricing is a huge issue but yes, it does tie hands a little.

              marcusquinnM 1 Reply Last reply
              2
              • timconsidineT timconsidine

                @micmc : it seems no setup fee in UK according to their website, some launch promo I guess.

                I get the issue about needing a VPS for short-term use.
                I use a monthly fee VPS which is regularly wiped and re-purposed. So not sure monthly pricing is a huge issue but yes, it does tie hands a little.

                marcusquinnM Offline
                marcusquinnM Offline
                marcusquinn
                wrote on last edited by
                #6

                @timconsidine If a "Dedicated VPS" is within your budget, then you can install Proxmox VE on that and then create KVM containers or VMs within that for your disposable needs and some additional nice features for cloning etc.

                If you look at the Boot loader for any Contabo VPS though, you'll see they are using Proxmox behind the scenes, I expect with their web panel connected to its API, so I'm not sure if it nests virtualisation, but it's an idea that might give you more options if that's a regular need.

                Web Design https://www.evergreen.je
                Development https://brandlight.org
                Life https://marcusquinn.com

                1 Reply Last reply
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                • marcusquinnM Offline
                  marcusquinnM Offline
                  marcusquinn
                  wrote on last edited by
                  #7

                  I asked them if it's possible to move current VPS VMs to the UK region, the answer seems to be yes:

                  Dear Marcus,

                  Thank you very much for your reply.

                  Moving your VPS to a different region is possible. Please find a full overview on the migration procedure in our documentation https://docs.contabo.com/docs/products/Cloud-VPS-and-VDS/migration/ .

                  You can start the migration process at any time using your customer control panel at https://my.contabo.com/abos# by clicking on "Manage" right next to your VPS and by choosing the option "Move to other Region" there.

                  --
                  Best regards,

                  Markus Heimerl
                  Marketing Manager

                  How nice was my reply?
                  Awesome Nice Boo!

                  Contabo GmbH
                  Aschauer Straße 32a
                  81549 München
                  https://contabo.com?utm_source=support&utm_medium=email

                  E-mail: support@contabo.com
                  Tel.: +49 (0) 89 3564717 70
                  Fax: +49 (0) 89 216 658 62

                  Visit us on Facebook: http://www.facebook.com/contaboCom

                  Amtsgericht München
                  HRB 180722
                  Authorized executives:
                  Thomas Noglik & Thomas Schimmel

                  Web Design https://www.evergreen.je
                  Development https://brandlight.org
                  Life https://marcusquinn.com

                  1 Reply Last reply
                  2
                  • L Offline
                    L Offline
                    LeeW
                    wrote on last edited by
                    #8

                    It is always good to have another UK provider at this pricing level, but all of the hosting forums I visit regularly have threads about Contabo and none of them are good.

                    humptydumptyH 1 Reply Last reply
                    1
                    • L LeeW

                      It is always good to have another UK provider at this pricing level, but all of the hosting forums I visit regularly have threads about Contabo and none of them are good.

                      humptydumptyH Offline
                      humptydumptyH Offline
                      humptydumpty
                      wrote on last edited by
                      #9

                      @LeeW I've had a hickup with downtime when I first signed up for a VPS with them but it's been running perfectly since. Do you remember what issues they ran into?

                      L 1 Reply Last reply
                      0
                      • humptydumptyH humptydumpty

                        @LeeW I've had a hickup with downtime when I first signed up for a VPS with them but it's been running perfectly since. Do you remember what issues they ran into?

                        L Offline
                        L Offline
                        LeeW
                        wrote on last edited by LeeW
                        #10

                        @humptydumpty - Various issues, performance, support mainly. I think a lot of the support issues are due to the fact they still manage all support by email, with no ticket system to properly manage them.

                        One person signed up recently for the UK, and got set to EUR billing, he asked the same day of signup to change his billing to GBP, and they agreed to change it if he paid a $25 admin fee...

                        Also, have you noticed that all their pricing is in EUR by default, makes sense given they are in Germany. But a €5.99 plan when the currency is changed to GBP becomes £6.99..

                        humptydumptyH 1 Reply Last reply
                        1
                        • MooCloud_MattM Offline
                          MooCloud_MattM Offline
                          MooCloud_Matt
                          wrote on last edited by
                          #11

                          We had in the past collocation to their datacenter and we got really big issue with there support and especially there networking, they didn't use at that time (2019ish) any software define networking so it was hard to understand some behavior, and customer support was not wall trained.

                          Matteo. R.
                          Founder and Tech-Support Manager.
                          MooCloud MSP
                          Swiss Managed Service Provider

                          1 Reply Last reply
                          1
                          • L LeeW

                            @humptydumpty - Various issues, performance, support mainly. I think a lot of the support issues are due to the fact they still manage all support by email, with no ticket system to properly manage them.

                            One person signed up recently for the UK, and got set to EUR billing, he asked the same day of signup to change his billing to GBP, and they agreed to change it if he paid a $25 admin fee...

                            Also, have you noticed that all their pricing is in EUR by default, makes sense given they are in Germany. But a €5.99 plan when the currency is changed to GBP becomes £6.99..

                            humptydumptyH Offline
                            humptydumptyH Offline
                            humptydumpty
                            wrote on last edited by
                            #12

                            @LeeW said in Contabo: New UK Region:

                            Also, have you noticed that all their pricing is in EUR by default, makes sense given they are in Germany. But a €5.99 plan when the currency is changed to GBP becomes £6.99..

                            It's the same thing for US customers. It shows $6.99 for the starting VPS. I think that's the conversion rate + a "foreign" transaction fee.

                            @MooCloud_Matt I agree, my experience with their support has been off-putting but the pricing and overall performance of their VPS' is keeping me as a customer so far.

                            L 1 Reply Last reply
                            1
                            • humptydumptyH humptydumpty

                              @LeeW said in Contabo: New UK Region:

                              Also, have you noticed that all their pricing is in EUR by default, makes sense given they are in Germany. But a €5.99 plan when the currency is changed to GBP becomes £6.99..

                              It's the same thing for US customers. It shows $6.99 for the starting VPS. I think that's the conversion rate + a "foreign" transaction fee.

                              @MooCloud_Matt I agree, my experience with their support has been off-putting but the pricing and overall performance of their VPS' is keeping me as a customer so far.

                              L Offline
                              L Offline
                              LeeW
                              wrote on last edited by
                              #13

                              @humptydumpty said in Contabo: New UK Region:

                              my experience with their support has been off-putting but the pricing and overall performance of their VPS' is keeping me as a customer so far.

                              And that for me at least is where I can't use a provider. Knowing their support isn't good and therefore hoping nothing goes wrong.

                              If you have the backups and time to move quickly should something go wrong then fair enough, I just don't want to want to be in that position.

                              humptydumptyH 1 Reply Last reply
                              0
                              • L LeeW

                                @humptydumpty said in Contabo: New UK Region:

                                my experience with their support has been off-putting but the pricing and overall performance of their VPS' is keeping me as a customer so far.

                                And that for me at least is where I can't use a provider. Knowing their support isn't good and therefore hoping nothing goes wrong.

                                If you have the backups and time to move quickly should something go wrong then fair enough, I just don't want to want to be in that position.

                                humptydumptyH Offline
                                humptydumptyH Offline
                                humptydumpty
                                wrote on last edited by
                                #14

                                @LeeW said in Contabo: New UK Region:

                                If you have the backups and time to move quickly

                                The power of Cloudron 🙂

                                L 1 Reply Last reply
                                0
                                • humptydumptyH humptydumpty

                                  @LeeW said in Contabo: New UK Region:

                                  If you have the backups and time to move quickly

                                  The power of Cloudron 🙂

                                  L Offline
                                  L Offline
                                  LeeW
                                  wrote on last edited by
                                  #15

                                  @humptydumpty - Indeed, won't lie, despite my reservations I was considering giving them a go. Hetzner is fantastic, I would like a UK service though, it's where all my visitors are and I would just prefer being hosted in rather than outside of the UK.

                                  humptydumptyH 1 Reply Last reply
                                  0
                                  • L LeeW

                                    @humptydumpty - Indeed, won't lie, despite my reservations I was considering giving them a go. Hetzner is fantastic, I would like a UK service though, it's where all my visitors are and I would just prefer being hosted in rather than outside of the UK.

                                    humptydumptyH Offline
                                    humptydumptyH Offline
                                    humptydumpty
                                    wrote on last edited by
                                    #16

                                    @LeeW Hetzner and Netcup were next on my list but at that time they lacked a US server location which is why I went with Contabo. I spun up a Contabo VPS and ran a Cloudron on it as a test for a month. It worked fine so I moved my production server from DigitalOcean. I'm paying almost the same amount but I have MUCH more resources (especially RAM).

                                    I feel I made the right choice by switching because if something does go bad provider wise, most likely it's network stuff that you can do nothing about but wait it out. Also, DigitalOcean' support takes just as long to respond. Having done an actual Cloudron migration, I'm less stressed about switching hosts if things do go south. The process was super easy and the only real "hassle" is the propagation time. Of course, this relies on you having S3 backups with a third party like Backblaze, etc..

                                    L 1 Reply Last reply
                                    2
                                    • humptydumptyH humptydumpty

                                      @LeeW Hetzner and Netcup were next on my list but at that time they lacked a US server location which is why I went with Contabo. I spun up a Contabo VPS and ran a Cloudron on it as a test for a month. It worked fine so I moved my production server from DigitalOcean. I'm paying almost the same amount but I have MUCH more resources (especially RAM).

                                      I feel I made the right choice by switching because if something does go bad provider wise, most likely it's network stuff that you can do nothing about but wait it out. Also, DigitalOcean' support takes just as long to respond. Having done an actual Cloudron migration, I'm less stressed about switching hosts if things do go south. The process was super easy and the only real "hassle" is the propagation time. Of course, this relies on you having S3 backups with a third party like Backblaze, etc..

                                      L Offline
                                      L Offline
                                      LeeW
                                      wrote on last edited by
                                      #17

                                      @humptydumpty Maybe you're right. I may give them a go for a month and see what happens. Will decide tomorrow 🙂

                                      marcusquinnM 1 Reply Last reply
                                      0
                                      • L LeeW

                                        @humptydumpty Maybe you're right. I may give them a go for a month and see what happens. Will decide tomorrow 🙂

                                        marcusquinnM Offline
                                        marcusquinnM Offline
                                        marcusquinn
                                        wrote on last edited by
                                        #18

                                        @LeeW Been with them for a couple of years with no issues. The lowest price VPSs really will not be performant on any host though, so try to organise yourself to avoid the very smallest ones.

                                        Web Design https://www.evergreen.je
                                        Development https://brandlight.org
                                        Life https://marcusquinn.com

                                        1 Reply Last reply
                                        1
                                        • L Offline
                                          L Offline
                                          LeeW
                                          wrote on last edited by
                                          #19

                                          So, I signed up for a VPS and went for the Medium VPS at 8.99 EUR to try it out. The performance was ok but I noted some initial lag on connect. I have a couple of UK VPS and one in Germany with Hetzner.

                                          From my UK location, when I ping my UK VPSs I get an average of 20ms, with Hetzner its 32ms. With Contabo it's 80ms. That might not seem significant but really it is for a UK visitor connecting to a UK server.

                                          I opened a ticket and politely asked about this. I suspected it was routing, Portsmouth is not the hub of the UK from a connectivity viewpoint, I appreciate that but just wanted to get their thoughts on it.

                                          The response I got back was "Suggest you look for another provider".

                                          Ok then, cancelled.

                                          marcusquinnM robiR 2 Replies Last reply
                                          4
                                          • L LeeW

                                            So, I signed up for a VPS and went for the Medium VPS at 8.99 EUR to try it out. The performance was ok but I noted some initial lag on connect. I have a couple of UK VPS and one in Germany with Hetzner.

                                            From my UK location, when I ping my UK VPSs I get an average of 20ms, with Hetzner its 32ms. With Contabo it's 80ms. That might not seem significant but really it is for a UK visitor connecting to a UK server.

                                            I opened a ticket and politely asked about this. I suspected it was routing, Portsmouth is not the hub of the UK from a connectivity viewpoint, I appreciate that but just wanted to get their thoughts on it.

                                            The response I got back was "Suggest you look for another provider".

                                            Ok then, cancelled.

                                            marcusquinnM Offline
                                            marcusquinnM Offline
                                            marcusquinn
                                            wrote on last edited by marcusquinn
                                            #20

                                            @LeeW You won't get comparable specs per £ with the big-brands, but I always found Upcloud to be very good in the premium market: https://upcloud.com/data-centres/#uk-lon1=

                                            Otherwise there's a good hosting research rabbit-hole here: https://hostadvice.com/?server_location=GB

                                            Web Design https://www.evergreen.je
                                            Development https://brandlight.org
                                            Life https://marcusquinn.com

                                            L 1 Reply Last reply
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