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    Solved Subscription upgrade issue

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    • R
      Ropyro last edited by girish

      Hi There, I've had a paid Cloudron for a while and about a month or so ago I set up another free one. Today, I decided to upgrade to Premium. I did so but it's still showing as free. I'm guessing it's because I screwed up and installed the Cloudron using a different email than I use to manage subscriptions. What can be done to apply to paid subscription to the new installation?

      girish 1 Reply Last reply Reply Quote 0
      • girish
        girish Staff @Ropyro last edited by

        @Ropyro Can you drop us a mail on support@cloudron.io with your cloudron.io account email and also the cloudron id? The cloudron id is listed in Settings page of cloudron dashboard.

        R 1 Reply Last reply Reply Quote 1
        • Topic has been marked as a question  girish girish 
        • R
          Ropyro @girish last edited by

          @girish OK, awesome. Thanks!

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          • girish
            girish Staff last edited by

            This got sorted out in support. Subscription was purchased with a different appstore account than what the Cloudron was on.

            1 Reply Last reply Reply Quote 1
            • Topic has been marked as solved  girish girish 
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