First-time install, Login, Password invalid

prologic

Just created a Cloudron instance on a Vultr VM went through the installation successfully, setup the first account.

However I cannot login.

Are there any limitations on the characters allowed in a password? I used my password generator and it can throw some interesting characters in

Only thing I can think of that might have failed.

The Password Reset also fails (presumably because Email is not setup yet on a first-time install?)

Any way to do a password reset via the CLI?

cheers
James

BrutalBirdie

Hi @prologic yes there is.

ssh into your server and get root permissions, then you can use the

cloudron-support --owner-login

command to get a temporary owner login password.

If that does not work as well it would be best to just start a fresh setup.

Although, logs would be nice to see what happened to prevent this issue from coming up further down the road.

Cheers,
Elias

BrutalBirdie

@BrutalBirdie appendix / password limitations.

No there should be no password limitations afaik.

CREATE TABLE IF NOT EXISTS users(
    [...]
    password VARCHAR(1024) NOT NULL,
    [...]

These are the DB limitations by default.
Is your password bigger then 1024?

So this are the password limitations.

girish

Yeah, there shouldn't be any password limitations, other than the length as @BrutalBirdie pointed out.

girish

The Password Reset also fails (presumably because Email is not setup yet on a first-time install?)

Email also only starts working after you have signed up in the App store UI.

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