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Apps | Demo | Docs | Install

First-time install, Login, Password invalid

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  • P Offline
    P Offline
    prologic
    wrote on last edited by girish
    #1

    Just created a Cloudron instance on a Vultr VM went through the installation successfully, setup the first account.

    However I cannot login.

    Are there any limitations on the characters allowed in a password? I used my password generator and it can throw some interesting characters in 🐶

    Only thing I can think of that might have failed.

    The Password Reset also fails (presumably because Email is not setup yet on a first-time install?)

    Any way to do a password reset via the CLI?

    cheers
    James

    BrutalBirdieB girishG 2 Replies Last reply
    0
  • BrutalBirdieB Offline
    BrutalBirdieB Offline
    BrutalBirdie Staff
    replied to prologic on last edited by
    #2

    Hi 👋 @prologic yes there is.

    ssh into your server and get root permissions, then you can use the

    cloudron-support --owner-login
    

    command to get a temporary owner login password.

    If that does not work as well it would be best to just start a fresh setup.

    Although, logs would be nice to see what happened to prevent this issue from coming up further down the road.

    Cheers,
    Elias 🍻

    Like my work? Consider donating a drink drink. Cheers!

    BrutalBirdieB 1 Reply Last reply
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  • BrutalBirdieB Offline
    BrutalBirdieB Offline
    BrutalBirdie Staff
    replied to BrutalBirdie on last edited by BrutalBirdie
    #3

    @BrutalBirdie appendix / password limitations.

    No there should be no password limitations afaik.

    https://git.cloudron.io/cloudron/box/-/blob/master/migrations/initial-schema.sql#L5

    CREATE TABLE IF NOT EXISTS users(
        [...]
        password VARCHAR(1024) NOT NULL,
        [...]
    

    These are the DB limitations by default.
    Is your password bigger then 1024? 😄

    So this are the password limitations.

    Like my work? Consider donating a drink drink. Cheers!

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  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #4

    Yeah, there shouldn't be any password limitations, other than the length as @BrutalBirdie pointed out.

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  • girishG Offline
    girishG Offline
    girish Staff
    replied to prologic on last edited by
    #5

    @prologic said in First-time install, Login, Password invalid:

    The Password Reset also fails (presumably because Email is not setup yet on a first-time install?)

    Email also only starts working after you have signed up in the App store UI.

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