Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...

[nebulon]

@jdaviescoates do you see any errors in the box.log file? If the collected data cache is not updated, I guess the task crashes.

[jdaviescoates]

@nebulon just checked, seeing this:

Dec 26 19:21:56 box:tasks startTask - starting task 11118 with options {}. logs at /home/yellowtent/platformdata/logs/tasks/11118.log
Dec 26 19:21:56 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 11118 /home/yellowtent/platformdata/logs/tasks/11118.log 0 400
Dec 26 19:21:56 box:shell startTask (stdout): Running as unit: box-task-11118.service
Dec 26 19:21:58 box:shell startTask (stdout): Finished with result: exit-code
processes terminated with: code=exited/status=50
runtime: 1.744s
Dec 26 19:21:58 box:shell startTask (stdout): Service box-task-11118 failed to run
Dec 26 19:21:58 box:shell startTask (stdout): Service box-task-11118 finished with exit code 1
Dec 26 19:21:58 box:shell startTask code: 1, signal: null
Dec 26 19:21:58 box:tasks startTask: 11118 completed with code 1
Dec 26 19:21:58 box:tasks startTask: 11118 done. error: {
stack: "TypeError: Cannot read properties of undefined (reading 'contents')\n" +
' at getDisks (/home/yellowtent/box/src/system.js:106:60)\n' +
' at processTicksAndRejections (node:internal/process/task_queues:96:5)\n' +
' at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)',
message: "Cannot read properties of undefined (reading 'contents')"

[jdaviescoates]

@jdaviescoates said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

logs at /home/yellowtent/platformdata/logs/tasks/11118.log

@nebulon and here is what is in there:

2022-12-26T19:21:58.100Z box:settings initCache: pre-load settings
2022-12-26T19:21:58.116Z box:taskworker Starting task 11118. Logs are at /home/yellowtent/platformdata/logs/tasks/11118.log
2022-12-26T19:21:58.271Z box:taskworker Task took 0.249 seconds
2022-12-26T19:21:58.271Z box:tasks setCompleted - 11118: {"result":null,"error":{"stack":"TypeError: Cannot read properties of undefined (reading 'contents')\n    at getDisks (/home/yellowtent/box/src/system.js>
2022-12-26T19:21:58.271Z box:tasks update 11118: {"percent":100,"result":null,"error":{"stack":"TypeError: Cannot read properties of undefined (reading 'contents')\n    at getDisks (/home/yellowtent/box/src/sys>
TypeError: Cannot read properties of undefined (reading 'contents')
    at getDisks (/home/yellowtent/box/src/system.js:106:60)
    at processTicksAndRejections (node:internal/process/task_queues:96:5)
    at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)

[nebulon]

@jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

If you have a swap configured, then we should debug this on your system ideally.

[jdaviescoates]

@nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

If you have a swap configured, then we should debug this on your system ideally.

I just ran swapon

This is what I get:

root@vxxxxxxxxxx:~# swapon
NAME       TYPE SIZE USED PRIO
/apps.swap file   4G   4G   -2

I just used the standard Ubuntu image on Netcup.

[jdaviescoates]

@nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

@jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

If you have a swap configured, then we should debug this on your system ideally.

Does what I've posted above indicate that I have swap configured, or not?

I know basically nothing about partitions and swap and wotnot and mostly never touch whatever the defaults.

Like I said, I just got a Netcup VPS and then installed their Ubuntu image on it then installed Cloudron on it.

Happy for you to debug on my system if need be.

(just a thought, but I don't think I ever undid the kernel fix thing, so perhaps that has something to do with these quirks?)

Edit: nope, just undid that fix and it didn't seem to make any difference. I still have loads of random Uninstalled apps being displayed and Everything else (Ubuntu, etc) is still NaN undefined

[nebulon]

@jdaviescoates maybe you are hitting some unknown bug there. It might help if you enable remote SSH support for us and send a mail to support@ with your IP so we can debug this directly.

[imc67]

@nebulon same issue here, swap is on and stilll no disk stats

[DanTheMan]

@nebulon me too, still no disk status..

[nichu42]

Even stranger here: It used to work, but it stopped updating 3 days ago. No manual update either.

Jan 04 12:46:21 box:tasks startTask - starting task 630 with options {}. logs at /home/yellowtent/platformdata/logs/tasks/630.log
Jan 04 12:46:21 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 630 /home/yellowtent/platformdata/logs/tasks/630.log 0 400
Jan 04 12:46:21 box:shell startTask (stdout): sudo: unable to resolve host 1001585-634: Name or service not known
Jan 04 12:46:21 box:shell startTask (stdout): Running as unit: box-task-630.service
Jan 04 12:46:22 box:shell startTask (stdout): Finished with result: exit-code
processes terminated with: code=exited/status=50
runtime: 856ms
time consumed: 731ms
Jan 04 12:46:22 box:shell startTask (stdout): Service box-task-630 failed to run
Jan 04 12:46:22 box:shell startTask (stdout): Service box-task-630 finished with exit code 1
Jan 04 12:46:22 box:shell startTask code: 1, signal: null
Jan 04 12:46:22 box:tasks startTask: 630 completed with code 1
Jan 04 12:46:22 box:tasks startTask: 630 done. error: {
stack: "TypeError: Cannot read properties of undefined (reading 'contents')\n" +
' at getDisks (/home/yellowtent/box/src/system.js:106:60)\n' +
' at processTicksAndRejections (node:internal/process/task_queues:96:5)\n' +
' at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)',
message: "Cannot read properties of undefined (reading 'contents')" 

[girish]

@imc67 @DanTheMan @nichu42 If one of you could contact us on support@cloudron.io and give us access to the server, we can investigate. Thanks!

[DanTheMan]

@girish I am opening my server right now
I have send you the details like ip and port through a dm

If your finished, please give me a sign, so I can turn off "remote support" in my cloudron instance and close my ssh port... thanks

[jdaviescoates]

@DanTheMan said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

@girish I am opening my server right now

Same

[girish]

Thanks all. This issue was already fixed as well last month - https://git.cloudron.io/cloudron/box/-/commit/67cde5a62cf0394c8bf2d78ee3408e5995a220e7 . It's already in 7.3.5.

Essentially, if you have CIFS/NFS/SSHFS, there is a crash.