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  3. App Installation error : Failed to list domains: 403 message: [object Object]

App Installation error : Failed to list domains: 403 message: [object Object]

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clicloudflare
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    • benborgesB Offline
      benborgesB Offline
      benborges
      wrote on last edited by girish
      #1

      I'm having a strange error when installing my custom cloudron app https://github.com/osintukraine/media-search-cloudron-app

      • my cloudron build worked just fine
      • my docker login is fine
      • my cloudron login seems to be fine, but i think that's where something is wrong?

      So obviously when I try to install the app after the successful Build and Push
      I get :

      App Installation error : Failed to list domains: 403 message: [object Object]
      

      So I thought, OK token may have expired ? So I do cloudron login my.domain.com again and the first line is :

      Existing token possibly expired 403 message [object Object]

      So I login again and same thing ??
      8551dc45-1c7b-4f1b-8bff-fac639699bd9-image.png

      It feels like my error is a bit similar to this one : https://forum.cloudron.io/topic/8366/failed-to-install-app-402-message-missing-token/23

      Any idea what's going on here ?

      BenB

      benborgesB 1 Reply Last reply
      0
      • benborgesB benborges

        I'm having a strange error when installing my custom cloudron app https://github.com/osintukraine/media-search-cloudron-app

        • my cloudron build worked just fine
        • my docker login is fine
        • my cloudron login seems to be fine, but i think that's where something is wrong?

        So obviously when I try to install the app after the successful Build and Push
        I get :

        App Installation error : Failed to list domains: 403 message: [object Object]
        

        So I thought, OK token may have expired ? So I do cloudron login my.domain.com again and the first line is :

        Existing token possibly expired 403 message [object Object]

        So I login again and same thing ??
        8551dc45-1c7b-4f1b-8bff-fac639699bd9-image.png

        It feels like my error is a bit similar to this one : https://forum.cloudron.io/topic/8366/failed-to-install-app-402-message-missing-token/23

        Any idea what's going on here ?

        benborgesB Offline
        benborgesB Offline
        benborges
        wrote on last edited by
        #2

        Something definitely going on here with the login Token, because usually, when you the login session is valid, it shouldn't even ask to login, here, every time I do "cloudron login" even just after a login success I get to login again.

        my cloudron.json looks fine though

        d5a94577-8016-408f-afdd-aeaffb68d770-image.png

        I have tried to create a Token manually, with read/write access but it's all the same, it asks me to login again.

        BenB

        benborgesB 1 Reply Last reply
        0
        • benborgesB benborges

          Something definitely going on here with the login Token, because usually, when you the login session is valid, it shouldn't even ask to login, here, every time I do "cloudron login" even just after a login success I get to login again.

          my cloudron.json looks fine though

          d5a94577-8016-408f-afdd-aeaffb68d770-image.png

          I have tried to create a Token manually, with read/write access but it's all the same, it asks me to login again.

          benborgesB Offline
          benborgesB Offline
          benborges
          wrote on last edited by
          #3

          And I can definitely access my second cloudron just fine, without any error
          so this is limited to my first cloudron, is it something related to my cloudron subscription?

          BenB

          1 Reply Last reply
          0
          • robiR Offline
            robiR Offline
            robi
            wrote on last edited by
            #4

            is your cloudron CLI up to date?

            Conscious tech

            benborgesB 1 Reply Last reply
            0
            • robiR robi

              is your cloudron CLI up to date?

              benborgesB Offline
              benborgesB Offline
              benborges
              wrote on last edited by
              #5

              @robi Yes, 5.3.0

              BenB

              1 Reply Last reply
              0
              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #6

                This is not related to subscriptions and such. But looks like something permission releated. Are you trying to install as a normal user instead of admin user?

                benborgesB 1 Reply Last reply
                0
                • girishG girish

                  This is not related to subscriptions and such. But looks like something permission releated. Are you trying to install as a normal user instead of admin user?

                  benborgesB Offline
                  benborgesB Offline
                  benborges
                  wrote on last edited by
                  #7

                  @girish Nope, I'm the admin user and logged-in as such.

                  Strange part is that on the second cloudron I have absolutely no problem at all, from the same terminal, same setup, it's really strange

                  BenB

                  girishG 1 Reply Last reply
                  0
                  • benborgesB benborges

                    @girish Nope, I'm the admin user and logged-in as such.

                    Strange part is that on the second cloudron I have absolutely no problem at all, from the same terminal, same setup, it's really strange

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #8

                    @benborges Do you have another PC/Mac handy to check if it happens everywhere?

                    benborgesB 1 Reply Last reply
                    0
                    • girishG girish

                      @benborges Do you have another PC/Mac handy to check if it happens everywhere?

                      benborgesB Offline
                      benborgesB Offline
                      benborges
                      wrote on last edited by
                      #9

                      @girish yes, lemme try that

                      BenB

                      benborgesB 1 Reply Last reply
                      0
                      • benborgesB benborges

                        @girish yes, lemme try that

                        benborgesB Offline
                        benborgesB Offline
                        benborges
                        wrote on last edited by benborges
                        #10

                        odd, in my laptop, with cloudron cli 5..3.0, it's even worst, it output a similar error message but even before asking for the 2FA code.

                        Failed to login: Login failed: Status code: 403 message: [object Object]
                        

                        edit : and again, if I switch to my second cloudron, it login just fine and I can do cloudron list and any other cloudron cli command just fine...

                        BenB

                        girishG 1 Reply Last reply
                        0
                        • benborgesB benborges

                          odd, in my laptop, with cloudron cli 5..3.0, it's even worst, it output a similar error message but even before asking for the 2FA code.

                          Failed to login: Login failed: Status code: 403 message: [object Object]
                          

                          edit : and again, if I switch to my second cloudron, it login just fine and I can do cloudron list and any other cloudron cli command just fine...

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #11

                          @benborges no clue what's going on. Maybe you can write to us at support@cloudron.io and we can check?

                          1 Reply Last reply
                          0
                          • girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #12

                            The root cause here is that the API request when done via CLI is getting blocked by Cloudflare. Not sure why though, maybe @benborges can look into his Cloudflare dashboard to see why it's blocking it.

                            benborgesB 1 Reply Last reply
                            0
                            • nebulonN nebulon marked this topic as a question on
                            • girishG girish

                              The root cause here is that the API request when done via CLI is getting blocked by Cloudflare. Not sure why though, maybe @benborges can look into his Cloudflare dashboard to see why it's blocking it.

                              benborgesB Offline
                              benborgesB Offline
                              benborges
                              wrote on last edited by
                              #13

                              @girish So this is what's happening on the CF side when a cli command is ran :

                              547c9462-191e-4c2d-a3cc-ddd2652f1727-image.png

                              For now the temporary fix is to create an IP access rule that make an exception for my ASN, waiting for CF to advise on the best way to implement this at a more granular level.

                              BenB

                              benborgesB 1 Reply Last reply
                              1
                              • benborgesB benborges

                                @girish So this is what's happening on the CF side when a cli command is ran :

                                547c9462-191e-4c2d-a3cc-ddd2652f1727-image.png

                                For now the temporary fix is to create an IP access rule that make an exception for my ASN, waiting for CF to advise on the best way to implement this at a more granular level.

                                benborgesB Offline
                                benborgesB Offline
                                benborges
                                wrote on last edited by benborges
                                #14

                                This can be set to solved !

                                Cloudflare reply :

                                c09bd926-0b5e-4850-8e26-b9413779a021-image.png

                                BenB

                                1 Reply Last reply
                                1
                                • benborgesB benborges has marked this topic as solved on
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