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  3. Setup with Hetzner DNS not working

Setup with Hetzner DNS not working

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domainsnameserverhetzner
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    • F Offline
      F Offline
      Fabix
      wrote on last edited by Fabix
      #1

      Hello!

      I am completely new to Cloudron and I would like to start with it.

      I'm a hetzner Customer and so I created a new Server with Cloudron.

      I'm now at the point to enter my domain and the api key.

      But I always get the following message:
      Domain nameservers are not set to Hetzner

      My domain is: XXX

      The domain is from Hetzner with the basic dns settings. I checked them and it should be correct?

      https://docs.hetzner.com/de/dns-console/dns/general/authoritative-name-servers

      Is there any help? Thanks you!

      Fabix

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      • nebulonN Away
        nebulonN Away
        nebulon
        Staff
        wrote on last edited by
        #2

        We do test the nameservers according to https://docs.hetzner.com/dns-console/dns/general/dns-overview/#the-hetzner-online-name-servers-are

        So we only support domains managed by Hetzner Robot, not konsoleH it seems. Not sure what the main difference is and i konsoleH managed domains even have an API to automate.

        In your case you have to use manual or wildcard DNS provider for the moment.

        F 1 Reply Last reply
        0
        • nebulonN nebulon

          We do test the nameservers according to https://docs.hetzner.com/dns-console/dns/general/dns-overview/#the-hetzner-online-name-servers-are

          So we only support domains managed by Hetzner Robot, not konsoleH it seems. Not sure what the main difference is and i konsoleH managed domains even have an API to automate.

          In your case you have to use manual or wildcard DNS provider for the moment.

          F Offline
          F Offline
          Fabix
          wrote on last edited by
          #3

          @nebulon

          Thanks for your quick reply.

          I bought the domain last week at hetzner only for use with Cloudron. Is there a way to use the Robot name server?

          girishG 1 Reply Last reply
          0
          • F Fabix

            @nebulon

            Thanks for your quick reply.

            I bought the domain last week at hetzner only for use with Cloudron. Is there a way to use the Robot name server?

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #4

            @Fabix Interesting, I wasn't aware there are two DNS things in Hetzner. We test by adding the domain in https://dns.hetzner.com/ .

            8e32f742-93e7-4efe-97bf-1f631dee5314-image.png

            F 1 Reply Last reply
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            • girishG girish

              @Fabix Interesting, I wasn't aware there are two DNS things in Hetzner. We test by adding the domain in https://dns.hetzner.com/ .

              8e32f742-93e7-4efe-97bf-1f631dee5314-image.png

              F Offline
              F Offline
              Fabix
              wrote on last edited by Fabix
              #5

              @girish

              So I changed the name servers to the robot dns

              And now it works!! 🙂

              girishG 1 Reply Last reply
              1
              • nebulonN Away
                nebulonN Away
                nebulon
                Staff
                wrote on last edited by
                #6

                Great, so I guess hetzner is slowly moving things to the new DNS system then.

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                • F Fabix

                  @girish

                  So I changed the name servers to the robot dns

                  And now it works!! 🙂

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by girish
                  #7

                  @Fabix ah, great you sorted out it out. But can you tell me how to ended up with KonsoleH domain ? Does this happen when you buy a domain via Hetzner?

                  Adding a dummy domain in Robot always gives me the *.ns.hetzner.de servers.

                  F 1 Reply Last reply
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                  • girishG girish

                    @Fabix ah, great you sorted out it out. But can you tell me how to ended up with KonsoleH domain ? Does this happen when you buy a domain via Hetzner?

                    Adding a dummy domain in Robot always gives me the *.ns.hetzner.de servers.

                    F Offline
                    F Offline
                    Fabix
                    wrote on last edited by
                    #8

                    @girish

                    Yes it looks like this. I bought the domain here: https://www.hetzner.com/de/domainregistration

                    There is already some confusion. My domain is still listed in the consoleh, but with the wrong DNS servers:

                    Bildschirm­foto 2023-03-31 um 16.54.28.png

                    girishG 1 Reply Last reply
                    1
                    • F Fabix

                      @girish

                      Yes it looks like this. I bought the domain here: https://www.hetzner.com/de/domainregistration

                      There is already some confusion. My domain is still listed in the consoleh, but with the wrong DNS servers:

                      Bildschirm­foto 2023-03-31 um 16.54.28.png

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #9

                      @Fabix thanks. Strange stuff... I will put it in our docs that we only support Robot.

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