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  3. Backup failed: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'

Backup failed: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'

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    • jdaviescoatesJ Online
      jdaviescoatesJ Online
      jdaviescoates
      wrote on last edited by girish
      #1

      Got this error:

      ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'

      Logs:

       at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)
      at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)
      at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)
      at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
      at runBackupUpload (/home/yellowtent/box/src/backuptask.js:166:15)
      Sep 01 04:00:01box:taskworker Starting task 13767. Logs are at /home/yellowtent/platformdata/logs/tasks/13767.log
      Sep 01 04:00:01box:tasks update 13767: {"percent":1,"message":"Backing up files.uniteddiversity.coop (1/54)"}
      Sep 01 04:00:01box:tasks update 13767: {"percent":2.754385964912281,"message":"Snapshotting app files.uniteddiversity.coop"}
      Sep 01 04:00:01box:backuptask snapshotApp: files.uniteddiversity.coop took 0.005 seconds
      Sep 01 04:00:01box:services backupAddons
      Sep 01 04:00:01box:services backupAddons: backing up ["oidc","localstorage"]
      Sep 01 04:00:01box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading app snapshot files.uniteddiversity.coop"}
      Sep 01 04:00:01box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb spawn: /usr/bin/sudo -S -E --close-from=4 /home/yellowtent/box/src/scripts/backupupload.js snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb tgz {"localRoot":"/home/yellowtent/appsdata/08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb","layout":[]}
      Sep 01 04:00:01box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:01.906Z box:backupupload Backing up {"localRoot":"/home/yellowtent/appsdata/08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb","layout":[]} to snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb
      Sep 01 04:00:01box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:01.972Z box:backuptask upload: path snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb format tgz dataLayout {"localRoot":"/home/yellowtent/appsdata/08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb","layout":[]}
      Sep 01 04:00:02box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:02.021Z box:backuptask upload: mount point status is {"state":"active","message":"Mounted"}
      Sep 01 04:00:02box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:02.043Z box:backuptask checkPreconditions: getting disk usage of /home/yellowtent/appsdata/08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb
      Sep 01 04:00:02box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:02.856Z box:backuptask checkPreconditions: total required =4097544461 available=undefined
      Sep 01 04:00:02box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:02.857Z box:backupformat/tgz upload: Uploading {"localRoot":"/home/yellowtent/appsdata/08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb","layout":[]} to snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb
      Sep 01 04:00:03box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:03.429Z box:storage/filesystem upload: [/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz] out stream error. [Error: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'] { errno: -2, code: 'ENOENT', syscall: 'open', path: '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz' }
      Sep 01 04:00:12box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
      Sep 01 04:00:22box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
      Sep 01 04:00:23box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:23.448Z box:storage/filesystem upload: [/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz] out stream error. [Error: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'] { errno: -2, code: 'ENOENT', syscall: 'open', path: '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz' }
      Sep 01 04:00:32box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
      Sep 01 04:00:42box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
      Sep 01 04:00:43box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:43.464Z box:storage/filesystem upload: [/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz] out stream error. [Error: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'] { errno: -2, code: 'ENOENT', syscall: 'open', path: '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz' }
      Sep 01 04:00:53box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
      Sep 01 04:01:03box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
      Sep 01 04:01:03box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:01:03.480Z box:storage/filesystem upload: [/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz] out stream error. [Error: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'] { errno: -2, code: 'ENOENT', syscall: 'open', path: '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz' }
      Sep 01 04:01:13box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
      Sep 01 04:01:23box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
      Sep 01 04:01:23box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:01:23.495Z box:storage/filesystem upload: [/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz] out stream error. [Error: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'] { errno: -2, code: 'ENOENT', syscall: 'open', path: '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz' }
      Sep 01 04:01:23box:backuptask runBackupUpload: result - {"result":"ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'"}
      Sep 01 04:01:23box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:01:23.495Z box:backupupload upload completed. error: BoxError: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz' at WriteStream.<anonymous> (/home/yellowtent/box/src/storage/filesystem.js:104:22) at WriteStream.emit (node:events:513:28) at emitErrorNT (node:internal/streams/destroy:151:8) at emitErrorCloseNT (node:internal/streams/destroy:116:3) at process.processTicksAndRejections (node:internal/process/task_queues:82:21) { reason: 'External Error', details: {} }
      Sep 01 04:01:23box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb code: 50, signal: null
      Sep 01 04:01:23box:tasks setCompleted - 13767: {"result":null,"error":{"stack":"BoxError: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:166:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)","name":"BoxError","reason":"External Error","details":{},"message":"ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'"}}
      Sep 01 04:01:23box:tasks update 13767: {"percent":100,"result":null,"error":{"stack":"BoxError: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:166:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)","name":"BoxError","reason":"External Error","details":{},"message":"ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'"}}
      Sep 01 04:01:23box:taskworker Task took 82.436 seconds
      ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'
      

      What happened?

      I use Cloudron with Gandi & Hetzner

      girishG 1 Reply Last reply
      0
      • jdaviescoatesJ jdaviescoates

        Got this error:

        ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'

        Logs:

         at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)
        at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)
        at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)
        at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
        at runBackupUpload (/home/yellowtent/box/src/backuptask.js:166:15)
        Sep 01 04:00:01box:taskworker Starting task 13767. Logs are at /home/yellowtent/platformdata/logs/tasks/13767.log
        Sep 01 04:00:01box:tasks update 13767: {"percent":1,"message":"Backing up files.uniteddiversity.coop (1/54)"}
        Sep 01 04:00:01box:tasks update 13767: {"percent":2.754385964912281,"message":"Snapshotting app files.uniteddiversity.coop"}
        Sep 01 04:00:01box:backuptask snapshotApp: files.uniteddiversity.coop took 0.005 seconds
        Sep 01 04:00:01box:services backupAddons
        Sep 01 04:00:01box:services backupAddons: backing up ["oidc","localstorage"]
        Sep 01 04:00:01box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading app snapshot files.uniteddiversity.coop"}
        Sep 01 04:00:01box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb spawn: /usr/bin/sudo -S -E --close-from=4 /home/yellowtent/box/src/scripts/backupupload.js snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb tgz {"localRoot":"/home/yellowtent/appsdata/08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb","layout":[]}
        Sep 01 04:00:01box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:01.906Z box:backupupload Backing up {"localRoot":"/home/yellowtent/appsdata/08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb","layout":[]} to snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb
        Sep 01 04:00:01box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:01.972Z box:backuptask upload: path snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb format tgz dataLayout {"localRoot":"/home/yellowtent/appsdata/08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb","layout":[]}
        Sep 01 04:00:02box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:02.021Z box:backuptask upload: mount point status is {"state":"active","message":"Mounted"}
        Sep 01 04:00:02box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:02.043Z box:backuptask checkPreconditions: getting disk usage of /home/yellowtent/appsdata/08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb
        Sep 01 04:00:02box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:02.856Z box:backuptask checkPreconditions: total required =4097544461 available=undefined
        Sep 01 04:00:02box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:02.857Z box:backupformat/tgz upload: Uploading {"localRoot":"/home/yellowtent/appsdata/08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb","layout":[]} to snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb
        Sep 01 04:00:03box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:03.429Z box:storage/filesystem upload: [/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz] out stream error. [Error: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'] { errno: -2, code: 'ENOENT', syscall: 'open', path: '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz' }
        Sep 01 04:00:12box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
        Sep 01 04:00:22box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
        Sep 01 04:00:23box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:23.448Z box:storage/filesystem upload: [/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz] out stream error. [Error: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'] { errno: -2, code: 'ENOENT', syscall: 'open', path: '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz' }
        Sep 01 04:00:32box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
        Sep 01 04:00:42box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
        Sep 01 04:00:43box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:00:43.464Z box:storage/filesystem upload: [/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz] out stream error. [Error: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'] { errno: -2, code: 'ENOENT', syscall: 'open', path: '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz' }
        Sep 01 04:00:53box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
        Sep 01 04:01:03box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
        Sep 01 04:01:03box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:01:03.480Z box:storage/filesystem upload: [/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz] out stream error. [Error: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'] { errno: -2, code: 'ENOENT', syscall: 'open', path: '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz' }
        Sep 01 04:01:13box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
        Sep 01 04:01:23box:tasks update 13767: {"percent":2.754385964912281,"message":"Uploading backup (files.uniteddiversity.coop)"}
        Sep 01 04:01:23box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:01:23.495Z box:storage/filesystem upload: [/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz] out stream error. [Error: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'] { errno: -2, code: 'ENOENT', syscall: 'open', path: '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz' }
        Sep 01 04:01:23box:backuptask runBackupUpload: result - {"result":"ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'"}
        Sep 01 04:01:23box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb (stderr): 2023-09-01T03:01:23.495Z box:backupupload upload completed. error: BoxError: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz' at WriteStream.<anonymous> (/home/yellowtent/box/src/storage/filesystem.js:104:22) at WriteStream.emit (node:events:513:28) at emitErrorNT (node:internal/streams/destroy:151:8) at emitErrorCloseNT (node:internal/streams/destroy:116:3) at process.processTicksAndRejections (node:internal/process/task_queues:82:21) { reason: 'External Error', details: {} }
        Sep 01 04:01:23box:shell backup-snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb code: 50, signal: null
        Sep 01 04:01:23box:tasks setCompleted - 13767: {"result":null,"error":{"stack":"BoxError: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:166:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)","name":"BoxError","reason":"External Error","details":{},"message":"ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'"}}
        Sep 01 04:01:23box:tasks update 13767: {"percent":100,"result":null,"error":{"stack":"BoxError: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:166:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:361:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:383:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:504:29)","name":"BoxError","reason":"External Error","details":{},"message":"ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'"}}
        Sep 01 04:01:23box:taskworker Task took 82.436 seconds
        ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz'
        

        What happened?

        girishG Do not disturb
        girishG Do not disturb
        girish
        Staff
        wrote on last edited by
        #2

        @jdaviescoates can you go to Backup -> Configure and click save. And then try the Backup ?

        jdaviescoatesJ 1 Reply Last reply
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        • girishG girish

          @jdaviescoates can you go to Backup -> Configure and click save. And then try the Backup ?

          jdaviescoatesJ Online
          jdaviescoatesJ Online
          jdaviescoates
          wrote on last edited by
          #3

          @girish said in Backup failed: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz':

          @jdaviescoates can you go to Backup -> Configure and click save. And then try the Backup ?

          I could, but that was on my old server and I've now finished migrating to my new server (and have nearly completed a backup from there now, after applying some app updates) so probably just won't worry about it 🙂

          I use Cloudron with Gandi & Hetzner

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          • girishG Do not disturb
            girishG Do not disturb
            girish
            Staff
            wrote on last edited by girish
            #4

            @jdaviescoates ah ok. For future reference, this seemed very similar to https://forum.cloudron.io/topic/9895/backup-error-after-server-move-and-update-to-cloudron-7-5-1 . We didn't find what the problem was there either.

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            • robiR Offline
              robiR Offline
              robi
              wrote on last edited by
              #5

              I've had a similar issue where backups just crashed/failed at a small app near the beginning of the backup on 7.4.x box. The SIGKILL in the logs suggested it ran out of memory, and when checking on that I found the 400MB default wasn't enough.

              It's odd that backups ran fine until they didn't with that same default all this time. What would make backups use more memory over time?

              Upping the memory solved the issue.

              Conscious tech

              micmcM 1 Reply Last reply
              2
              • robiR robi

                I've had a similar issue where backups just crashed/failed at a small app near the beginning of the backup on 7.4.x box. The SIGKILL in the logs suggested it ran out of memory, and when checking on that I found the 400MB default wasn't enough.

                It's odd that backups ran fine until they didn't with that same default all this time. What would make backups use more memory over time?

                Upping the memory solved the issue.

                micmcM Offline
                micmcM Offline
                micmc
                wrote on last edited by
                #6

                @robi said in Backup failed: ENOENT: no such file or directory, open '/mnt/cloudronbackup/my.uniteddiversity.coop-netcup/snapshot/app_08388b1d-12c7-42c2-b6bd-a5c5be5cfcbb.tar.gz':

                It's odd that backups ran fine until they didn't with that same default all this time. What would make backups use more memory over time?

                It would be interesting to know a little more about that, indeed.

                Ignorance is not an excuse anymore!
                https://AutomateKit.com

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