Cloudron Forum

According to the pricing page, SSO access is also available in the free “Community Edition” and in the paid version. As for the documentation, it applies generally to both the self-managed version and the cloud managed by the team.

Hi. How can you remove the screenshot of the error when connecting to the site. The name of your domain is given. I checked with myself to see if I could connect and the result is that I was able to connect to the dashboard without any problem. Try disabling the proxy if you have it enabled for "we" and clearing the DNS cache on the systems where you are trying to connect.

Okay, I got it.

1. Using SSH with root privileges. I was able to fix the application folder permissions.
2. I had to manually download the “.ncdata” and “.htaccess” files from the first server where the application was located.
   It looks like these files were not saved in the backup in rsync from the storage box. It was a backup without an encryption password.

Well, probably my fault. I had to move the backup from the Storage Box to my QNAP server to get maximum download speed, instead of from the Storage Box at 0 MB/s. Maybe something broke during synchronization.

Hello, I have a serious problem with launching the application. After successfully importing from a backup, when I try to launch the application, I get an error message about folder permissions. The error message is as follows:

2025-08-09T19:34:01Z An unhandled exception has been thrown:
2025-08-09T19:34:01Z Ensure there is a file called ".ncdata" in the root of the data directory. It should have the content: "# Nextcloud data directory"
2025-08-09T19:34:01Z Exception: Environment not properly prepared. in /app/code/lib/private/Console/Application.php:143

I am sending a screenshot from the folder manager showing what it looks like.

Now the question is, how do I fix this?

EDIT: I'll add something else. I tried to change the permissions, but nothing works in the permissions window. It just stays there without changing anything.

@joseph Yes

@joseph Hey, I'll provide a link here, where the exact details of the package are given. I think there should be no problem.

https://packages.ubuntu.com/oracular/nut-client

Hey, can we expect a feature launch in the near future? I'm just starting to implement a UPS startup on my local network to protect servers and automatically shut down due to power outages. If it will not be implemented in the near future, can I install “nut-client” on the server myself?

I was just about to write a topic about this problem.
I too have the same problem after updating the latest version of Cloudron. So far the reboot notification has disappeared after resetting the server. Currently, the reboot notification is still showing after resetting.

@robi Yes, all points in the status are in green. Message headers the same as above - post #15

I enabled email. I sent email from that domain and still the same as above. And the records are like this after the launch.

@robi Yes

EDIT: F***, I forgot about that

I had a domain that I bought accidentally with the wrong name.

Old Domain:

New Domain:

Half of the settings are gone.

Records in DNS:

I did a comparison between the e-mail that was sent earlier, before version 8.2.0, and now.

Before version 8.2.0

After 8.2.0

I also confirm with myself the problem with DKIM and DMARC, which test says that “from” does not match the domain.

I did a test on the site: https://unspam.email/results/uPOw0MP1f2

@jdaviescoates And can you write me in which tab/function you are trying to run?

@Purple8 I have the version (0.36.5) and the file compression works properly.

I keep my domains with a Polish service provider - Domeny.tv
They recently launched a global site - Let's Domains with USD, GBP or EUR currencies. There is also an option to buy .coop domains

If you have from the “Shared” offer then you may have a very slow connection at different times due to interference by other servers. I, too, had several days in a row of connection problems with Object Storage in the same location (Falkenstein) on Nextcloud. I recommend a dedicated Cloud server to buy, I also plan to migrate.

EDIT: I would still add that having a shared server using Object Storage from another company also had connection problems.

At my place after many years after replacing the router from EdgeMax to Cloud Gateways 2 weeks ago, I also had a similar problem and only added the rule I gave in another topic. https://forum.cloudron.io/post/98217

It has been working properly ever since. I don't open other ports besides http,https or add domain in DNS tab.

Why so? In the Ubiquiti system, the loopback works between the WAN and LAN, so the “LAN IN” rule activates the loopback correctly. Because the loopback “works” in the address network like Gateway, so, then when I added blocking access to Gateway from different VLANs(probably at this point, because I configured in stages throughout the week), then I could not turn on the site on the computer through the local network, and outside with no problem. I started snooping what was the cause, reviewed the rules in the firewall and the forum. I read somewhere that you had to add a rule in LAN IN. After adding it started working as it should, even the tests in Wordpress shows correctly.

Now this is what I think you need to change in the VLAN interface. In the Port Manager, you need to to the particular port where you have the server connected. In the "Native VLAN/Network", set the network where the server will run, and in the "Tagged VLAN Management", set it to “Block All”.