Nextcloud Notes no longer synchronizes

[bazinga]

After app passwords somehow started working, I've tried to again - delete all accounts on Android, create app password in NC and use my phone to connect via a QR code. NC client app connected. Then I've added an account in Notes app as before. No luck - still not able to sync any changes from a device to the cloud.

[jdaviescoates]

@bazinga I realised that mine only synced down once too, then it stopped working and wouldn't sync back up.

But I just cleared cache and deleted all data from both Nextcloud and Notes.

And then uninstalled and reinstalled Nextcloud from Fdroid.

And then logged into Nextcloud again with a new app pw

And then selected the account in Notes

And now sync is working for me again in both directions!

But I'm still on one version behind you....

[bazinga]

I've re-installed Notes and NextCloud from both GPlay and FDroid multiple times already. Not sure if there is anything I'm missing, but I guess I'll know once you go through with the NC update.

[jdaviescoates]

@bazinga said in Nextcloud Notes no longer synchronizes:

Not sure if there is anything I'm missing

Perhaps actually clearing the cache and deleting data helped?

I just had to do that with Talk to get that working again too. Didn't do a reinstall of either Notes nor Talk, just did the clear data and delete all data thing and now both working again (at least for now!)

[bazinga]

@jdaviescoates said in Nextcloud Notes no longer synchronizes:

Perhaps actually clearing the cache and deleting data helped?

Cleared data and cache the first time I re-installed the apps. Doing it again now to see if anything with the server restart changed for the apps too.

[bazinga]

Cleared caches, uninstalled everything and re-installed. Notes still fails to sync up to the cloud.

[jdaviescoates]

@bazinga said in Nextcloud Notes no longer synchronizes:

Cleared caches, uninstalled everything and re-installed. Notes still fails to sync up to the cloud.

[BrutalBirdie]

That is very odd.
I've done the migration for a customer instance with 300 Users and for multiple weeks now we had to such reports.
What mobile OS are you using? There was a recent issue in the forum about app passwords not being generated and working because of Safari in iOS.

Sorry that it is so broken for you, that should not be.

[jdaviescoates]

@bazinga said in Nextcloud Notes no longer synchronizes:

but I guess I'll know once you go through with the NC update.

My update went smoothly and my Notes and Talk are still working.

I'm guessing you logged into the Nextcloud app with an app password too?

[jdaviescoates]

@jdaviescoates said in Nextcloud Notes no longer synchronizes:

My update went smoothly and my Notes and Talk are still working.

I spoke too soon.

Somewhat bizarrely, whilst the first quick tests I did this morning both worked fine, now they've both stopped working again.

And as far as I'm aware literally nothing has changed in the interim.

[bazinga]

@jdaviescoates said in Nextcloud Notes no longer synchronizes:

Somewhat bizarrely, whilst the first quick tests I did this morning both worked fine, now they've both stopped working again.

For me - it works for the initial sync, after that doesn't work - eg. Notes on my phone gets all 150+ notes entries/files, seems to be good. Go and edit one or create a new one and that starts throwing errors and never works.

Re-installing apps, clearing caches/storage/etc. doesn't help.

Using app passwords or using OIDC for NextCloud client (main app) auth doesn't make a difference.

[bazinga]

@BrutalBirdie said in Nextcloud Notes no longer synchronizes:

What mobile OS are you using?

I've got GrapheneOS on a Pixel Pro. I've messed around with various per-app security settings that GrapheneOS provides, but none of that helped.

[nebulon]

Might be worth reporting upstream, sounds very much like a notes or nextcloud bug.

[bazinga]

@nebulon said in Nextcloud Notes no longer synchronizes:

sounds very much like a notes or nextcloud bug

Worked just fine before OIDC upgrade with Cloudron.

Considering I couldn't find any reports of similar nature unrelated to Cloudron's hosting of NextCloud the chances of it being just NC-Notes issue are even lower. Not impossible, of course, but I'd expect people report on issues like this. The issues reported over the past 6-12 months are all related to tokens or similar.

[jdaviescoates]

It's also not just Notes, it's Talk too afaict

[bazinga]

@jdaviescoates said in Nextcloud Notes no longer synchronizes:

It's also not just Notes, it's Talk too afaict

I don't use Talk often, and have no way to test it, unfortunately. But I doubt this issue has nothing to do with whatever happened during OIDC integration and NC updates.

@nebulon As far as reporting upstream. I presume you're talking about you guys doing that as you have all the knowledge about how NC is integrated, what is done to it, etc? And I presume your staff should be testing and looking into issues like this?

[nebulon]

Given that we just configure OpenID in nextcloud, my thought was that maybe notes (possibly talk) may hit issues in the nextcloud OpenID backend. This is not related to Cloudron mostly though as if Nextcloud login over OpenID works, the rest of auth is handled within nextcloud (or rather those nextcloud apps) itself.

Since some have reported that initial sync with notes works, but eventually fails, maybe some token expiration is hit. Though it is unclear why nextcloud would suddenly not accept its own internal app passwords...

[joseph]

I tried to reproduce this.

• Installed notes app on nextcloud
• Made some notes on the web ui
• Installed notes app and selected my account. It did not sync
• I restarted my notes android app. The notes appeared
• Made changes in the notes android app. They are synced just fine

[jdaviescoates]

@joseph said in Nextcloud Notes no longer synchronizes:

Made changes in the notes android app. They are synced just fine

I can also get to this stage, and then without any further changes it just stops working. I'm about to try again...

I figured I'd try to create a clean slate by deleting all older app passwords... but that didn't work. If I try to delete any old app passwords I just get:

It just gives a 400 Bad Request

and generates these errors:

[joseph]

@jdaviescoates why are app passwords required here? I just did OIDC login with the main nextcloud app. Then, all I had to do was select an existing account .