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  3. Cloudron won't update - No backup site for update

Cloudron won't update - No backup site for update

Scheduled Pinned Locked Moved Solved Support
backupupdate
19 Posts 9 Posters 1.1k Views 9 Watching
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  • jamesJ Offline
    jamesJ Offline
    james
    Staff
    wrote on last edited by
    #4

    Hello @swheeler78

    Please visit your Cloudron domain under https://my.$DOMAIN.$TLD#/backup-sites or use the sidebar navigation in your Cloudron dashboard and click Backups->Sites.

    Please share a screenshot of this configuration.
    After that, you can attempt to fix it with the suggestions made by @humptydumpty and @robi.

    1 Reply Last reply
    1
    • J Online
      J Online
      joseph
      Staff
      wrote on last edited by
      #5

      image.png

      The above has to be checked in atleast one of your backup sites.

      swheeler78S 1 Reply Last reply
      1
      • J joseph

        image.png

        The above has to be checked in atleast one of your backup sites.

        swheeler78S Offline
        swheeler78S Offline
        swheeler78
        wrote on last edited by
        #6

        @joseph Thanks. That was it. I had a backup setup and working but even when I told it to skip backup on the upgrade it still gave me an error. Had to check the box for storing automatic backups even though I chose to skip the backup.

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        • jamesJ james has marked this topic as solved on
        • G Offline
          G Offline
          goseph10
          wrote on last edited by
          #7

          Same problem for me but i don't have a Backup set up at all.
          "Skip Backup" does nothing and does not let me update. Can you please fix that?

          And i don't need a backup since i use Proxmox Backup Server.

          1 Reply Last reply
          1
          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #8

            @goseph10 that was a bug. I have fixed this in https://git.cloudron.io/platform/box/-/commit/1594d190eb29071c0aa11ff0a0e48554bb5fc04f

            You can edit /home/yellowtent/box/src/updater.js and fix line 229:

                if (!options.skipBackup && sites.length === 0) throw new BoxError(BoxError.BAD_STATE, 'No backup site is enabled to store automatic-update backups. Enable this in a backup site to continue.');
            

            After that systemctl restart box

            1 Reply Last reply
            0
            • potemkin_aiP Online
              potemkin_aiP Online
              potemkin_ai
              wrote last edited by
              #9

              @girish , thanks! Is there an estimate which version will fix that?
              "Next one" is fine for me 🙂

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              • potemkin_aiP Online
                potemkin_aiP Online
                potemkin_ai
                wrote last edited by
                #10

                Cloudron 9.1.5 - seems to have the patch in place?

                77da67fa-6f5c-4e34-baf2-3585f702b8c4-image.jpeg

                1 Reply Last reply
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                • J Online
                  J Online
                  joseph
                  Staff
                  wrote last edited by
                  #11

                  Yes, it's already 9.1.7 now

                  1 Reply Last reply
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                  • potemkin_aiP Online
                    potemkin_aiP Online
                    potemkin_ai
                    wrote last edited by
                    #12

                    Thanks. Since missing backup blocks automatic updates, platform update get blocked as well...

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                    • potemkin_aiP Online
                      potemkin_aiP Online
                      potemkin_ai
                      wrote last edited by
                      #13

                      failed.png.jpg Screenshot From 2026-05-11 13-31-53.png

                      I'm still getting this error... =/

                      1 Reply Last reply
                      0
                      • nebulonN Away
                        nebulonN Away
                        nebulon
                        Staff
                        wrote last edited by
                        #14

                        can you double check if any of your configured backup sites have that app included and also have set the checkbox to use for automatic updates?

                        1 Reply Last reply
                        0
                        • potemkin_aiP Online
                          potemkin_aiP Online
                          potemkin_ai
                          wrote last edited by
                          #15

                          ahm... there are no backup sites...

                          1 Reply Last reply
                          0
                          • nebulonN Away
                            nebulonN Away
                            nebulon
                            Staff
                            wrote last edited by
                            #16

                            that would explain it, then you have to first add a backup site. Any auto-update will only work if a backup can be made.

                            1 Reply Last reply
                            0
                            • potemkin_aiP Online
                              potemkin_aiP Online
                              potemkin_ai
                              wrote last edited by
                              #17

                              but I don't need a backup for that site... any way to specify some kind of /dev/null for such a case?

                              robiR 1 Reply Last reply
                              0
                              • potemkin_aiP potemkin_ai

                                but I don't need a backup for that site... any way to specify some kind of /dev/null for such a case?

                                robiR Offline
                                robiR Offline
                                robi
                                wrote last edited by
                                #18

                                @potemkin_ai you try local?

                                Conscious tech

                                1 Reply Last reply
                                0
                                • potemkin_aiP Online
                                  potemkin_aiP Online
                                  potemkin_ai
                                  wrote last edited by
                                  #19

                                  apart from the fact that it's not needed - there is not enough space for that 🙂

                                  1 Reply Last reply
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