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  3. Cloudron won't update - No backup site for update

Cloudron won't update - No backup site for update

Scheduled Pinned Locked Moved Solved Support
backupupdate
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  • J joseph

    image.png

    The above has to be checked in atleast one of your backup sites.

    swheeler78S Offline
    swheeler78S Offline
    swheeler78
    wrote on last edited by
    #6

    @joseph Thanks. That was it. I had a backup setup and working but even when I told it to skip backup on the upgrade it still gave me an error. Had to check the box for storing automatic backups even though I chose to skip the backup.

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    • jamesJ james has marked this topic as solved on
    • G Offline
      G Offline
      goseph10
      wrote on last edited by
      #7

      Same problem for me but i don't have a Backup set up at all.
      "Skip Backup" does nothing and does not let me update. Can you please fix that?

      And i don't need a backup since i use Proxmox Backup Server.

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #8

        @goseph10 that was a bug. I have fixed this in https://git.cloudron.io/platform/box/-/commit/1594d190eb29071c0aa11ff0a0e48554bb5fc04f

        You can edit /home/yellowtent/box/src/updater.js and fix line 229:

            if (!options.skipBackup && sites.length === 0) throw new BoxError(BoxError.BAD_STATE, 'No backup site is enabled to store automatic-update backups. Enable this in a backup site to continue.');
        

        After that systemctl restart box

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        • potemkin_aiP Offline
          potemkin_aiP Offline
          potemkin_ai
          wrote on last edited by
          #9

          @girish , thanks! Is there an estimate which version will fix that?
          "Next one" is fine for me 🙂

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          • potemkin_aiP Offline
            potemkin_aiP Offline
            potemkin_ai
            wrote on last edited by
            #10

            Cloudron 9.1.5 - seems to have the patch in place?

            77da67fa-6f5c-4e34-baf2-3585f702b8c4-image.jpeg

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            • J Offline
              J Offline
              joseph
              Staff
              wrote on last edited by
              #11

              Yes, it's already 9.1.7 now

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              1
              • potemkin_aiP Offline
                potemkin_aiP Offline
                potemkin_ai
                wrote on last edited by
                #12

                Thanks. Since missing backup blocks automatic updates, platform update get blocked as well...

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                • potemkin_aiP Offline
                  potemkin_aiP Offline
                  potemkin_ai
                  wrote on last edited by
                  #13

                  failed.png.jpg Screenshot From 2026-05-11 13-31-53.png

                  I'm still getting this error... =/

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                  • nebulonN Offline
                    nebulonN Offline
                    nebulon
                    Staff
                    wrote on last edited by
                    #14

                    can you double check if any of your configured backup sites have that app included and also have set the checkbox to use for automatic updates?

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                    • potemkin_aiP Offline
                      potemkin_aiP Offline
                      potemkin_ai
                      wrote on last edited by
                      #15

                      ahm... there are no backup sites...

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                      • nebulonN Offline
                        nebulonN Offline
                        nebulon
                        Staff
                        wrote on last edited by
                        #16

                        that would explain it, then you have to first add a backup site. Any auto-update will only work if a backup can be made.

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                        • potemkin_aiP Offline
                          potemkin_aiP Offline
                          potemkin_ai
                          wrote on last edited by
                          #17

                          but I don't need a backup for that site... any way to specify some kind of /dev/null for such a case?

                          robiR 1 Reply Last reply
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                          • potemkin_aiP potemkin_ai

                            but I don't need a backup for that site... any way to specify some kind of /dev/null for such a case?

                            robiR Offline
                            robiR Offline
                            robi
                            wrote on last edited by
                            #18

                            @potemkin_ai you try local?

                            Conscious tech

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                            • potemkin_aiP Offline
                              potemkin_aiP Offline
                              potemkin_ai
                              wrote on last edited by
                              #19

                              apart from the fact that it's not needed - there is not enough space for that 🙂

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                              • nebulonN Offline
                                nebulonN Offline
                                nebulon
                                Staff
                                wrote on last edited by
                                #20

                                So Cloudron will always require a backup for auto-updates, there is no way to skip that unless you update manually.

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                                • potemkin_aiP Offline
                                  potemkin_aiP Offline
                                  potemkin_ai
                                  wrote on last edited by
                                  #21

                                  Ok... it's a pity thought...

                                  G 1 Reply Last reply
                                  0
                                  • potemkin_aiP potemkin_ai

                                    Ok... it's a pity thought...

                                    G Offline
                                    G Offline
                                    goseph10
                                    wrote on last edited by goseph10
                                    #22

                                    @potemkin_ai Idea: Use Amazon S3 Glacier Deep Archive. Its only 1$ per 1TB. Adds some more cheap Backup.

                                    Or local should work, just exclude your Apps and only backup Cloudron. Its small.

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                                    • potemkin_aiP Offline
                                      potemkin_aiP Offline
                                      potemkin_ai
                                      wrote on last edited by
                                      #23

                                      @joseph , thank you! It's not that I don't have space (I have a few TBs idle) - it's that I don't need it.

                                      Local won't work - because the server has not enough space for the local. And Amazon is only cheap, unless you really start to use it 😉

                                      robiR 1 Reply Last reply
                                      0
                                      • potemkin_aiP potemkin_ai

                                        @joseph , thank you! It's not that I don't have space (I have a few TBs idle) - it's that I don't need it.

                                        Local won't work - because the server has not enough space for the local. And Amazon is only cheap, unless you really start to use it 😉

                                        robiR Offline
                                        robiR Offline
                                        robi
                                        wrote on last edited by
                                        #24

                                        @potemkin_ai then install rustfs, minio, or seaweedfs on another Cloudron with space and do a backup. Easy peasy.

                                        Even as a one time thing the demo server can help.

                                        Conscious tech

                                        potemkin_aiP 1 Reply Last reply
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                                        • robiR robi

                                          @potemkin_ai then install rustfs, minio, or seaweedfs on another Cloudron with space and do a backup. Easy peasy.

                                          Even as a one time thing the demo server can help.

                                          potemkin_aiP Offline
                                          potemkin_aiP Offline
                                          potemkin_ai
                                          wrote on last edited by
                                          #25

                                          @robi like I’ve told - I do have where (few TBs served via S3).

                                          It’s just that I do not need a backup for that.
                                          Given that I can do update skipping the backup, an artificial limit on automatic backup is something I’m not clear about.

                                          robiR 1 Reply Last reply
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