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  3. Backup failing (flaky CIFS mount)

Backup failing (flaky CIFS mount)

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backupshetznermountsshfs
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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    wrote on last edited by girish
    #1

    I got this notification:

    Backup failed: Unknown system error -128: Unknown system error -128, mkdir. Logs are available here.

    Here are the logs:

    Dec 24 03:51:13 box:backupupload v8 heap : used 31653696 total: 43773952 max: 1526909922
    Dec 24 03:51:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27187M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:51:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27236M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:51:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27267M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:51:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:51:43.905Z box:backupupload process: rss: 42160128 heapTotal: 43773952 heapUsed: 32011952 external: 5064058
    Dec 24 03:51:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:51:43.908Z box:backupupload v8 heap : used 32012088 total: 43773952 max: 1526909922
    Dec 24 03:51:51 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27296M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:52:01 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27335M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:52:11 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27383M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:52:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:13.895Z box:backupupload process: rss: 61669376 heapTotal: 42725376 heapUsed: 30804040 external: 4619642
    Dec 24 03:52:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:13.895Z box:backupupload v8 heap : used 30804176 total: 42725376 max: 1526909922
    Dec 24 03:52:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27435M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:52:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27485M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:52:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27516M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:52:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:43.904Z box:backupupload process: rss: 38522880 heapTotal: 41152512 heapUsed: 30619232 external: 7814522
    Dec 24 03:52:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:43.912Z box:backupupload v8 heap : used 30619368 total: 41152512 max: 1526909922
    Dec 24 03:52:51 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27549M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:53:01 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27594M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:53:11 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27642M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:53:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:53:13.897Z box:backupupload process: rss: 62439424 heapTotal: 41152512 heapUsed: 30215640 external: 11222906
    Dec 24 03:53:13 box:backupupload v8 heap : used 30215776 total: 41152512 max: 1526909922
    Dec 24 03:53:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27691M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:53:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27739M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:53:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27766M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:53:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:53:43.897Z box:backupupload process: rss: 50860032 heapTotal: 40103936 heapUsed: 29142336 external: 3502970
    Dec 24 03:53:43 box:backupupload v8 heap : used 29142472 total: 40103936 max: 1526909922
    Dec 24 03:53:51 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27797M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:54:01 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27843M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:54:11 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27894M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:54:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:13.896Z box:backupupload process: rss: 59416576 heapTotal: 40103936 heapUsed: 28492712 external: 455034
    Dec 24 03:54:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:13.897Z box:backupupload v8 heap : used 28492848 total: 40103936 max: 1526909922
    Dec 24 03:54:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27944M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:54:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27991M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:54:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28022M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:54:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:43.913Z box:backupupload process: rss: 35647488 heapTotal: 40103936 heapUsed: 28482184 external: 2145146
    Dec 24 03:54:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:43.923Z box:backupupload v8 heap : used 28482320 total: 40103936 max: 1526909922
    Dec 24 03:54:52 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28058M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:55:02 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28103M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:55:12 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28158M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:55:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:55:13.902Z box:backupupload process: rss: 39378944 heapTotal: 41152512 heapUsed: 29247864 external: 12602234
    Dec 24 03:55:13 box:backupupload v8 heap : used 29248000 total: 41152512 max: 1526909922
    Dec 24 03:55:22 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28211M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:55:32 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28259M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:55:42 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28288M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:55:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:55:43.902Z box:backupupload process: rss: 37691392 heapTotal: 40103936 heapUsed: 29441000 external: 16565114
    Dec 24 03:55:43 box:backupupload v8 heap : used 29441136 total: 40103936 max: 1526909922
    Dec 24 03:55:52 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28322M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:55:58 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28344M@4MBps (office.uniteddiversity.coop)"}
    Dec 24 03:56:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:56:13.902Z box:backupupload process: rss: 51838976 heapTotal: 43249664 heapUsed: 31012632 external: 1346066
    Dec 24 03:56:13 box:backupupload v8 heap : used 31012768 total: 43249664 max: 1526909922
    Dec 24 03:56:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:56:43.902Z box:backupupload process: rss: 52428800 heapTotal: 43249664 heapUsed: 31273968 external: 2607346
    Dec 24 03:56:43 box:backupupload v8 heap : used 31274104 total: 43249664 max: 1526909922
    Dec 24 03:57:03 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:03.845Z box:storage/filesystem [/mnt/backup/snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f.tar.gz] upload: out stream error. { [Error: EBADF: bad file descriptor, close] errno: -9, code: 'EBADF', syscall: 'close' }
    Dec 24 03:57:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:13.904Z box:backupupload process: rss: 53137408 heapTotal: 43249664 heapUsed: 31447408 external: 3270754
    Dec 24 03:57:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:13.904Z box:backupupload v8 heap : used 31447544 total: 43249664 max: 1526909922
    Dec 24 03:57:19 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:19.109Z box:backupupload upload completed. error: { BoxError: Unknown system error -128: Unknown system error -128, mkdir
    at /home/yellowtent/box/src/storage/filesystem.js:93:36
    at FSReqWrap.args [as oncomplete] (fs.js:140:20)
    name: 'BoxError',
    reason: 'External Error',
    details: {},
    message:
    'Unknown system error -128: Unknown system error -128, mkdir' }
    Dec 24 03:57:19 box:backups runBackupUpload: result - {"result":"Unknown system error -128: Unknown system error -128, mkdir"}
    Dec 24 03:57:19 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f code: 50, signal: null
    Dec 24 03:57:19 box:backups office.uniteddiversity.coop Unable to backup { BoxError: Unknown system error -128: Unknown system error -128, mkdir
    at /home/yellowtent/box/src/backups.js:874:29
    at f (/home/yellowtent/box/node_modules/once/once.js:25:25)
    at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:69:9)
    at ChildProcess.emit (events.js:198:13)
    at Process.ChildProcess._handle.onexit (internal/child_process.js:248:12)
    name: 'BoxError',
    reason: 'External Error',
    details: {},
    message:
    'Unknown system error -128: Unknown system error -128, mkdir' }
    Dec 24 03:57:19 box:taskworker Task took 7038.095 seconds
    Dec 24 03:57:19 box:tasks setCompleted - 3286: {"result":null,"error":{"stack":"BoxError: Unknown system error -128: Unknown system error -128, mkdir\n at /home/yellowtent/box/src/backups.js:874:29\n at f (/home/yellowtent/box/node_modules/once/once.js:25:25)\n at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:69:9)\n at ChildProcess.emit (events.js:198:13)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:248:12)","name":"BoxError","reason":"External Error","details":{},"message":"Unknown system error -128: Unknown system error -128, mkdir"}}
    Dec 24 03:57:19 box:tasks 3286: {"percent":100,"result":null,"error":{"stack":"BoxError: Unknown system error -128: Unknown system error -128, mkdir\n at /home/yellowtent/box/src/backups.js:874:29\n at f (/home/yellowtent/box/node_modules/once/once.js:25:25)\n at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:69:9)\n at ChildProcess.emit (events.js:198:13)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:248:12)","name":"BoxError","reason":"External Error","details":{},"message":"Unknown system error -128: Unknown system error -128, mkdir"}}
    

    I figured I'd start by just trying to run the backup again, but it fails immediately and I get this:

    Command failed with exit code 1 (EPERM): df -kPT /mnt/backup

    Which I guess means the backup mount isn't mounted.... so I rebooted to see if that would fix that...which it did... so now seeing if a backup will now complete...

    I use Cloudron with Gandi & Hetzner

    jdaviescoatesJ P girishG 3 Replies Last reply
    1
    • jdaviescoatesJ jdaviescoates

      I got this notification:

      Backup failed: Unknown system error -128: Unknown system error -128, mkdir. Logs are available here.

      Here are the logs:

      Dec 24 03:51:13 box:backupupload v8 heap : used 31653696 total: 43773952 max: 1526909922
      Dec 24 03:51:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27187M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:51:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27236M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:51:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27267M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:51:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:51:43.905Z box:backupupload process: rss: 42160128 heapTotal: 43773952 heapUsed: 32011952 external: 5064058
      Dec 24 03:51:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:51:43.908Z box:backupupload v8 heap : used 32012088 total: 43773952 max: 1526909922
      Dec 24 03:51:51 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27296M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:52:01 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27335M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:52:11 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27383M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:52:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:13.895Z box:backupupload process: rss: 61669376 heapTotal: 42725376 heapUsed: 30804040 external: 4619642
      Dec 24 03:52:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:13.895Z box:backupupload v8 heap : used 30804176 total: 42725376 max: 1526909922
      Dec 24 03:52:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27435M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:52:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27485M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:52:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27516M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:52:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:43.904Z box:backupupload process: rss: 38522880 heapTotal: 41152512 heapUsed: 30619232 external: 7814522
      Dec 24 03:52:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:43.912Z box:backupupload v8 heap : used 30619368 total: 41152512 max: 1526909922
      Dec 24 03:52:51 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27549M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:53:01 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27594M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:53:11 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27642M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:53:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:53:13.897Z box:backupupload process: rss: 62439424 heapTotal: 41152512 heapUsed: 30215640 external: 11222906
      Dec 24 03:53:13 box:backupupload v8 heap : used 30215776 total: 41152512 max: 1526909922
      Dec 24 03:53:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27691M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:53:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27739M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:53:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27766M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:53:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:53:43.897Z box:backupupload process: rss: 50860032 heapTotal: 40103936 heapUsed: 29142336 external: 3502970
      Dec 24 03:53:43 box:backupupload v8 heap : used 29142472 total: 40103936 max: 1526909922
      Dec 24 03:53:51 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27797M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:54:01 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27843M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:54:11 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27894M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:54:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:13.896Z box:backupupload process: rss: 59416576 heapTotal: 40103936 heapUsed: 28492712 external: 455034
      Dec 24 03:54:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:13.897Z box:backupupload v8 heap : used 28492848 total: 40103936 max: 1526909922
      Dec 24 03:54:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27944M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:54:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27991M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:54:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28022M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:54:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:43.913Z box:backupupload process: rss: 35647488 heapTotal: 40103936 heapUsed: 28482184 external: 2145146
      Dec 24 03:54:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:43.923Z box:backupupload v8 heap : used 28482320 total: 40103936 max: 1526909922
      Dec 24 03:54:52 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28058M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:55:02 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28103M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:55:12 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28158M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:55:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:55:13.902Z box:backupupload process: rss: 39378944 heapTotal: 41152512 heapUsed: 29247864 external: 12602234
      Dec 24 03:55:13 box:backupupload v8 heap : used 29248000 total: 41152512 max: 1526909922
      Dec 24 03:55:22 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28211M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:55:32 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28259M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:55:42 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28288M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:55:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:55:43.902Z box:backupupload process: rss: 37691392 heapTotal: 40103936 heapUsed: 29441000 external: 16565114
      Dec 24 03:55:43 box:backupupload v8 heap : used 29441136 total: 40103936 max: 1526909922
      Dec 24 03:55:52 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28322M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:55:58 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28344M@4MBps (office.uniteddiversity.coop)"}
      Dec 24 03:56:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:56:13.902Z box:backupupload process: rss: 51838976 heapTotal: 43249664 heapUsed: 31012632 external: 1346066
      Dec 24 03:56:13 box:backupupload v8 heap : used 31012768 total: 43249664 max: 1526909922
      Dec 24 03:56:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:56:43.902Z box:backupupload process: rss: 52428800 heapTotal: 43249664 heapUsed: 31273968 external: 2607346
      Dec 24 03:56:43 box:backupupload v8 heap : used 31274104 total: 43249664 max: 1526909922
      Dec 24 03:57:03 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:03.845Z box:storage/filesystem [/mnt/backup/snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f.tar.gz] upload: out stream error. { [Error: EBADF: bad file descriptor, close] errno: -9, code: 'EBADF', syscall: 'close' }
      Dec 24 03:57:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:13.904Z box:backupupload process: rss: 53137408 heapTotal: 43249664 heapUsed: 31447408 external: 3270754
      Dec 24 03:57:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:13.904Z box:backupupload v8 heap : used 31447544 total: 43249664 max: 1526909922
      Dec 24 03:57:19 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:19.109Z box:backupupload upload completed. error: { BoxError: Unknown system error -128: Unknown system error -128, mkdir
      at /home/yellowtent/box/src/storage/filesystem.js:93:36
      at FSReqWrap.args [as oncomplete] (fs.js:140:20)
      name: 'BoxError',
      reason: 'External Error',
      details: {},
      message:
      'Unknown system error -128: Unknown system error -128, mkdir' }
      Dec 24 03:57:19 box:backups runBackupUpload: result - {"result":"Unknown system error -128: Unknown system error -128, mkdir"}
      Dec 24 03:57:19 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f code: 50, signal: null
      Dec 24 03:57:19 box:backups office.uniteddiversity.coop Unable to backup { BoxError: Unknown system error -128: Unknown system error -128, mkdir
      at /home/yellowtent/box/src/backups.js:874:29
      at f (/home/yellowtent/box/node_modules/once/once.js:25:25)
      at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:69:9)
      at ChildProcess.emit (events.js:198:13)
      at Process.ChildProcess._handle.onexit (internal/child_process.js:248:12)
      name: 'BoxError',
      reason: 'External Error',
      details: {},
      message:
      'Unknown system error -128: Unknown system error -128, mkdir' }
      Dec 24 03:57:19 box:taskworker Task took 7038.095 seconds
      Dec 24 03:57:19 box:tasks setCompleted - 3286: {"result":null,"error":{"stack":"BoxError: Unknown system error -128: Unknown system error -128, mkdir\n at /home/yellowtent/box/src/backups.js:874:29\n at f (/home/yellowtent/box/node_modules/once/once.js:25:25)\n at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:69:9)\n at ChildProcess.emit (events.js:198:13)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:248:12)","name":"BoxError","reason":"External Error","details":{},"message":"Unknown system error -128: Unknown system error -128, mkdir"}}
      Dec 24 03:57:19 box:tasks 3286: {"percent":100,"result":null,"error":{"stack":"BoxError: Unknown system error -128: Unknown system error -128, mkdir\n at /home/yellowtent/box/src/backups.js:874:29\n at f (/home/yellowtent/box/node_modules/once/once.js:25:25)\n at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:69:9)\n at ChildProcess.emit (events.js:198:13)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:248:12)","name":"BoxError","reason":"External Error","details":{},"message":"Unknown system error -128: Unknown system error -128, mkdir"}}
      

      I figured I'd start by just trying to run the backup again, but it fails immediately and I get this:

      Command failed with exit code 1 (EPERM): df -kPT /mnt/backup

      Which I guess means the backup mount isn't mounted.... so I rebooted to see if that would fix that...which it did... so now seeing if a backup will now complete...

      jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote on last edited by
      #2

      Backing up post-reboot worked fine. So my guess is that my Hetzner Storage Box had a wobble and somehow became unmounted mid backup.

      I use Cloudron with Gandi & Hetzner

      jdaviescoatesJ 1 Reply Last reply
      0
      • robiR Offline
        robiR Offline
        robi
        wrote on last edited by
        #3

        we need better retries for mounts and DB connections during long running processes such as backups.

        Conscious tech

        1 Reply Last reply
        3
        • jdaviescoatesJ jdaviescoates

          I got this notification:

          Backup failed: Unknown system error -128: Unknown system error -128, mkdir. Logs are available here.

          Here are the logs:

          Dec 24 03:51:13 box:backupupload v8 heap : used 31653696 total: 43773952 max: 1526909922
          Dec 24 03:51:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27187M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:51:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27236M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:51:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27267M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:51:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:51:43.905Z box:backupupload process: rss: 42160128 heapTotal: 43773952 heapUsed: 32011952 external: 5064058
          Dec 24 03:51:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:51:43.908Z box:backupupload v8 heap : used 32012088 total: 43773952 max: 1526909922
          Dec 24 03:51:51 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27296M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:52:01 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27335M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:52:11 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27383M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:52:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:13.895Z box:backupupload process: rss: 61669376 heapTotal: 42725376 heapUsed: 30804040 external: 4619642
          Dec 24 03:52:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:13.895Z box:backupupload v8 heap : used 30804176 total: 42725376 max: 1526909922
          Dec 24 03:52:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27435M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:52:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27485M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:52:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27516M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:52:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:43.904Z box:backupupload process: rss: 38522880 heapTotal: 41152512 heapUsed: 30619232 external: 7814522
          Dec 24 03:52:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:43.912Z box:backupupload v8 heap : used 30619368 total: 41152512 max: 1526909922
          Dec 24 03:52:51 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27549M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:53:01 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27594M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:53:11 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27642M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:53:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:53:13.897Z box:backupupload process: rss: 62439424 heapTotal: 41152512 heapUsed: 30215640 external: 11222906
          Dec 24 03:53:13 box:backupupload v8 heap : used 30215776 total: 41152512 max: 1526909922
          Dec 24 03:53:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27691M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:53:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27739M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:53:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27766M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:53:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:53:43.897Z box:backupupload process: rss: 50860032 heapTotal: 40103936 heapUsed: 29142336 external: 3502970
          Dec 24 03:53:43 box:backupupload v8 heap : used 29142472 total: 40103936 max: 1526909922
          Dec 24 03:53:51 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27797M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:54:01 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27843M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:54:11 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27894M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:54:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:13.896Z box:backupupload process: rss: 59416576 heapTotal: 40103936 heapUsed: 28492712 external: 455034
          Dec 24 03:54:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:13.897Z box:backupupload v8 heap : used 28492848 total: 40103936 max: 1526909922
          Dec 24 03:54:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27944M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:54:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27991M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:54:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28022M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:54:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:43.913Z box:backupupload process: rss: 35647488 heapTotal: 40103936 heapUsed: 28482184 external: 2145146
          Dec 24 03:54:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:43.923Z box:backupupload v8 heap : used 28482320 total: 40103936 max: 1526909922
          Dec 24 03:54:52 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28058M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:55:02 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28103M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:55:12 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28158M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:55:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:55:13.902Z box:backupupload process: rss: 39378944 heapTotal: 41152512 heapUsed: 29247864 external: 12602234
          Dec 24 03:55:13 box:backupupload v8 heap : used 29248000 total: 41152512 max: 1526909922
          Dec 24 03:55:22 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28211M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:55:32 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28259M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:55:42 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28288M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:55:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:55:43.902Z box:backupupload process: rss: 37691392 heapTotal: 40103936 heapUsed: 29441000 external: 16565114
          Dec 24 03:55:43 box:backupupload v8 heap : used 29441136 total: 40103936 max: 1526909922
          Dec 24 03:55:52 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28322M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:55:58 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28344M@4MBps (office.uniteddiversity.coop)"}
          Dec 24 03:56:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:56:13.902Z box:backupupload process: rss: 51838976 heapTotal: 43249664 heapUsed: 31012632 external: 1346066
          Dec 24 03:56:13 box:backupupload v8 heap : used 31012768 total: 43249664 max: 1526909922
          Dec 24 03:56:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:56:43.902Z box:backupupload process: rss: 52428800 heapTotal: 43249664 heapUsed: 31273968 external: 2607346
          Dec 24 03:56:43 box:backupupload v8 heap : used 31274104 total: 43249664 max: 1526909922
          Dec 24 03:57:03 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:03.845Z box:storage/filesystem [/mnt/backup/snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f.tar.gz] upload: out stream error. { [Error: EBADF: bad file descriptor, close] errno: -9, code: 'EBADF', syscall: 'close' }
          Dec 24 03:57:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:13.904Z box:backupupload process: rss: 53137408 heapTotal: 43249664 heapUsed: 31447408 external: 3270754
          Dec 24 03:57:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:13.904Z box:backupupload v8 heap : used 31447544 total: 43249664 max: 1526909922
          Dec 24 03:57:19 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:19.109Z box:backupupload upload completed. error: { BoxError: Unknown system error -128: Unknown system error -128, mkdir
          at /home/yellowtent/box/src/storage/filesystem.js:93:36
          at FSReqWrap.args [as oncomplete] (fs.js:140:20)
          name: 'BoxError',
          reason: 'External Error',
          details: {},
          message:
          'Unknown system error -128: Unknown system error -128, mkdir' }
          Dec 24 03:57:19 box:backups runBackupUpload: result - {"result":"Unknown system error -128: Unknown system error -128, mkdir"}
          Dec 24 03:57:19 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f code: 50, signal: null
          Dec 24 03:57:19 box:backups office.uniteddiversity.coop Unable to backup { BoxError: Unknown system error -128: Unknown system error -128, mkdir
          at /home/yellowtent/box/src/backups.js:874:29
          at f (/home/yellowtent/box/node_modules/once/once.js:25:25)
          at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:69:9)
          at ChildProcess.emit (events.js:198:13)
          at Process.ChildProcess._handle.onexit (internal/child_process.js:248:12)
          name: 'BoxError',
          reason: 'External Error',
          details: {},
          message:
          'Unknown system error -128: Unknown system error -128, mkdir' }
          Dec 24 03:57:19 box:taskworker Task took 7038.095 seconds
          Dec 24 03:57:19 box:tasks setCompleted - 3286: {"result":null,"error":{"stack":"BoxError: Unknown system error -128: Unknown system error -128, mkdir\n at /home/yellowtent/box/src/backups.js:874:29\n at f (/home/yellowtent/box/node_modules/once/once.js:25:25)\n at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:69:9)\n at ChildProcess.emit (events.js:198:13)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:248:12)","name":"BoxError","reason":"External Error","details":{},"message":"Unknown system error -128: Unknown system error -128, mkdir"}}
          Dec 24 03:57:19 box:tasks 3286: {"percent":100,"result":null,"error":{"stack":"BoxError: Unknown system error -128: Unknown system error -128, mkdir\n at /home/yellowtent/box/src/backups.js:874:29\n at f (/home/yellowtent/box/node_modules/once/once.js:25:25)\n at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:69:9)\n at ChildProcess.emit (events.js:198:13)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:248:12)","name":"BoxError","reason":"External Error","details":{},"message":"Unknown system error -128: Unknown system error -128, mkdir"}}
          

          I figured I'd start by just trying to run the backup again, but it fails immediately and I get this:

          Command failed with exit code 1 (EPERM): df -kPT /mnt/backup

          Which I guess means the backup mount isn't mounted.... so I rebooted to see if that would fix that...which it did... so now seeing if a backup will now complete...

          P Offline
          P Offline
          p44
          translator
          wrote on last edited by
          #4

          @jdaviescoates I had a similar problem. I don't know if @nebulon reached Hetzner provider to ask more info's about long-time mounting of Box service.

          1 Reply Last reply
          1
          • I Offline
            I Offline
            iqweb
            wrote on last edited by
            #5

            same here on a Hetzner storage box 2 days back - couldn't manually remount either. Had to reboot & then remounted automatically as per /etc/fstab.

            1 Reply Last reply
            2
            • jdaviescoatesJ jdaviescoates

              I got this notification:

              Backup failed: Unknown system error -128: Unknown system error -128, mkdir. Logs are available here.

              Here are the logs:

              Dec 24 03:51:13 box:backupupload v8 heap : used 31653696 total: 43773952 max: 1526909922
              Dec 24 03:51:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27187M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:51:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27236M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:51:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27267M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:51:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:51:43.905Z box:backupupload process: rss: 42160128 heapTotal: 43773952 heapUsed: 32011952 external: 5064058
              Dec 24 03:51:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:51:43.908Z box:backupupload v8 heap : used 32012088 total: 43773952 max: 1526909922
              Dec 24 03:51:51 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27296M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:52:01 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27335M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:52:11 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27383M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:52:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:13.895Z box:backupupload process: rss: 61669376 heapTotal: 42725376 heapUsed: 30804040 external: 4619642
              Dec 24 03:52:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:13.895Z box:backupupload v8 heap : used 30804176 total: 42725376 max: 1526909922
              Dec 24 03:52:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27435M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:52:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27485M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:52:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27516M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:52:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:43.904Z box:backupupload process: rss: 38522880 heapTotal: 41152512 heapUsed: 30619232 external: 7814522
              Dec 24 03:52:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:52:43.912Z box:backupupload v8 heap : used 30619368 total: 41152512 max: 1526909922
              Dec 24 03:52:51 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27549M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:53:01 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27594M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:53:11 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27642M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:53:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:53:13.897Z box:backupupload process: rss: 62439424 heapTotal: 41152512 heapUsed: 30215640 external: 11222906
              Dec 24 03:53:13 box:backupupload v8 heap : used 30215776 total: 41152512 max: 1526909922
              Dec 24 03:53:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27691M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:53:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27739M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:53:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27766M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:53:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:53:43.897Z box:backupupload process: rss: 50860032 heapTotal: 40103936 heapUsed: 29142336 external: 3502970
              Dec 24 03:53:43 box:backupupload v8 heap : used 29142472 total: 40103936 max: 1526909922
              Dec 24 03:53:51 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27797M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:54:01 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27843M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:54:11 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27894M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:54:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:13.896Z box:backupupload process: rss: 59416576 heapTotal: 40103936 heapUsed: 28492712 external: 455034
              Dec 24 03:54:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:13.897Z box:backupupload v8 heap : used 28492848 total: 40103936 max: 1526909922
              Dec 24 03:54:21 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27944M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:54:31 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 27991M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:54:41 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28022M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:54:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:43.913Z box:backupupload process: rss: 35647488 heapTotal: 40103936 heapUsed: 28482184 external: 2145146
              Dec 24 03:54:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:54:43.923Z box:backupupload v8 heap : used 28482320 total: 40103936 max: 1526909922
              Dec 24 03:54:52 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28058M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:55:02 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28103M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:55:12 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28158M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:55:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:55:13.902Z box:backupupload process: rss: 39378944 heapTotal: 41152512 heapUsed: 29247864 external: 12602234
              Dec 24 03:55:13 box:backupupload v8 heap : used 29248000 total: 41152512 max: 1526909922
              Dec 24 03:55:22 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28211M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:55:32 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28259M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:55:42 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28288M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:55:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:55:43.902Z box:backupupload process: rss: 37691392 heapTotal: 40103936 heapUsed: 29441000 external: 16565114
              Dec 24 03:55:43 box:backupupload v8 heap : used 29441136 total: 40103936 max: 1526909922
              Dec 24 03:55:52 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28322M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:55:58 box:tasks 3286: {"percent":72.4285714285714,"message":"Uploading backup 28344M@4MBps (office.uniteddiversity.coop)"}
              Dec 24 03:56:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:56:13.902Z box:backupupload process: rss: 51838976 heapTotal: 43249664 heapUsed: 31012632 external: 1346066
              Dec 24 03:56:13 box:backupupload v8 heap : used 31012768 total: 43249664 max: 1526909922
              Dec 24 03:56:43 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:56:43.902Z box:backupupload process: rss: 52428800 heapTotal: 43249664 heapUsed: 31273968 external: 2607346
              Dec 24 03:56:43 box:backupupload v8 heap : used 31274104 total: 43249664 max: 1526909922
              Dec 24 03:57:03 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:03.845Z box:storage/filesystem [/mnt/backup/snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f.tar.gz] upload: out stream error. { [Error: EBADF: bad file descriptor, close] errno: -9, code: 'EBADF', syscall: 'close' }
              Dec 24 03:57:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:13.904Z box:backupupload process: rss: 53137408 heapTotal: 43249664 heapUsed: 31447408 external: 3270754
              Dec 24 03:57:13 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:13.904Z box:backupupload v8 heap : used 31447544 total: 43249664 max: 1526909922
              Dec 24 03:57:19 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f (stdout): 2020-12-24T03:57:19.109Z box:backupupload upload completed. error: { BoxError: Unknown system error -128: Unknown system error -128, mkdir
              at /home/yellowtent/box/src/storage/filesystem.js:93:36
              at FSReqWrap.args [as oncomplete] (fs.js:140:20)
              name: 'BoxError',
              reason: 'External Error',
              details: {},
              message:
              'Unknown system error -128: Unknown system error -128, mkdir' }
              Dec 24 03:57:19 box:backups runBackupUpload: result - {"result":"Unknown system error -128: Unknown system error -128, mkdir"}
              Dec 24 03:57:19 box:shell backup-snapshot/app_d0e0fa7c-e358-4d93-869b-e227feec349f code: 50, signal: null
              Dec 24 03:57:19 box:backups office.uniteddiversity.coop Unable to backup { BoxError: Unknown system error -128: Unknown system error -128, mkdir
              at /home/yellowtent/box/src/backups.js:874:29
              at f (/home/yellowtent/box/node_modules/once/once.js:25:25)
              at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:69:9)
              at ChildProcess.emit (events.js:198:13)
              at Process.ChildProcess._handle.onexit (internal/child_process.js:248:12)
              name: 'BoxError',
              reason: 'External Error',
              details: {},
              message:
              'Unknown system error -128: Unknown system error -128, mkdir' }
              Dec 24 03:57:19 box:taskworker Task took 7038.095 seconds
              Dec 24 03:57:19 box:tasks setCompleted - 3286: {"result":null,"error":{"stack":"BoxError: Unknown system error -128: Unknown system error -128, mkdir\n at /home/yellowtent/box/src/backups.js:874:29\n at f (/home/yellowtent/box/node_modules/once/once.js:25:25)\n at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:69:9)\n at ChildProcess.emit (events.js:198:13)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:248:12)","name":"BoxError","reason":"External Error","details":{},"message":"Unknown system error -128: Unknown system error -128, mkdir"}}
              Dec 24 03:57:19 box:tasks 3286: {"percent":100,"result":null,"error":{"stack":"BoxError: Unknown system error -128: Unknown system error -128, mkdir\n at /home/yellowtent/box/src/backups.js:874:29\n at f (/home/yellowtent/box/node_modules/once/once.js:25:25)\n at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:69:9)\n at ChildProcess.emit (events.js:198:13)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:248:12)","name":"BoxError","reason":"External Error","details":{},"message":"Unknown system error -128: Unknown system error -128, mkdir"}}
              

              I figured I'd start by just trying to run the backup again, but it fails immediately and I get this:

              Command failed with exit code 1 (EPERM): df -kPT /mnt/backup

              Which I guess means the backup mount isn't mounted.... so I rebooted to see if that would fix that...which it did... so now seeing if a backup will now complete...

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #6

              @jdaviescoates Did this get sorted out?

              1 Reply Last reply
              0
              • jdaviescoatesJ jdaviescoates

                Backing up post-reboot worked fine. So my guess is that my Hetzner Storage Box had a wobble and somehow became unmounted mid backup.

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by jdaviescoates
                #7

                @girish yes:

                @jdaviescoates said in Backup failing:

                Backing up post-reboot worked fine. So my guess is that my Hetzner Storage Box had a wobble and somehow became unmounted mid backup.

                Sounds like others have been experiencing similar too, so I'm guessing a (hopefully temporary) issue with Hetzner storage boxes.

                Although like @robi said it'd be cool if there was some way Cloudron backups could try to survive such wobbles.

                I use Cloudron with Gandi & Hetzner

                girishG 1 Reply Last reply
                2
                • jdaviescoatesJ jdaviescoates

                  @girish yes:

                  @jdaviescoates said in Backup failing:

                  Backing up post-reboot worked fine. So my guess is that my Hetzner Storage Box had a wobble and somehow became unmounted mid backup.

                  Sounds like others have been experiencing similar too, so I'm guessing a (hopefully temporary) issue with Hetzner storage boxes.

                  Although like @robi said it'd be cool if there was some way Cloudron backups could try to survive such wobbles.

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #8

                  @jdaviescoates Yes, at some point we want to make it possible to add mounts easily. When we do that, we can attempt to re-mount automatically, I guess.

                  robiR 1 Reply Last reply
                  2
                  • girishG girish

                    @jdaviescoates Yes, at some point we want to make it possible to add mounts easily. When we do that, we can attempt to re-mount automatically, I guess.

                    robiR Offline
                    robiR Offline
                    robi
                    wrote on last edited by
                    #9

                    @girish not sure this is the right context..

                    this is about existing mounts and their resilience to disconnects.

                    • monitoring mounts for health
                    • allowing for self-healing if it exists from the protocol
                    • if not, try harder, remount command for example
                    • if still not, try unmount, then remount
                    • if still not, notify to reboot

                    Conscious tech

                    P 1 Reply Last reply
                    1
                    • robiR robi

                      @girish not sure this is the right context..

                      this is about existing mounts and their resilience to disconnects.

                      • monitoring mounts for health
                      • allowing for self-healing if it exists from the protocol
                      • if not, try harder, remount command for example
                      • if still not, try unmount, then remount
                      • if still not, notify to reboot
                      P Offline
                      P Offline
                      p44
                      translator
                      wrote on last edited by
                      #10

                      @robi right suggestions.

                      @girish I had this problem again: all backup folder this morning where unmounted...

                      I 1 Reply Last reply
                      0
                      • P p44

                        @robi right suggestions.

                        @girish I had this problem again: all backup folder this morning where unmounted...

                        I Offline
                        I Offline
                        iqweb
                        wrote on last edited by
                        #11

                        @p44 said in Backup failing:

                        @robi right suggestions.

                        @girish I had this problem again: all backup folder this morning where unmounted...

                        I've had the same thing again too

                        girishG P 2 Replies Last reply
                        1
                        • I iqweb

                          @p44 said in Backup failing:

                          @robi right suggestions.

                          @girish I had this problem again: all backup folder this morning where unmounted...

                          I've had the same thing again too

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #12

                          @iqweb Are you also using CIFS/NFS?

                          I 1 Reply Last reply
                          1
                          • I iqweb

                            @p44 said in Backup failing:

                            @robi right suggestions.

                            @girish I had this problem again: all backup folder this morning where unmounted...

                            I've had the same thing again too

                            P Offline
                            P Offline
                            p44
                            translator
                            wrote on last edited by
                            #13

                            @iqweb Still on Hetzner storage?

                            1 Reply Last reply
                            0
                            • girishG girish

                              @iqweb Are you also using CIFS/NFS?

                              I Offline
                              I Offline
                              iqweb
                              wrote on last edited by
                              #14

                              @girish said in Backup failing:

                              @iqweb Are you also using CIFS/NFS?

                              Yes - storage provider: CIFS Mount

                              @p44 said in Backup failing:

                              @iqweb Still on Hetzner storage?

                              Yes - Hetzner storage box

                              & again - I had to reboot to be able to remount.

                              P 1 Reply Last reply
                              1
                              • I iqweb

                                @girish said in Backup failing:

                                @iqweb Are you also using CIFS/NFS?

                                Yes - storage provider: CIFS Mount

                                @p44 said in Backup failing:

                                @iqweb Still on Hetzner storage?

                                Yes - Hetzner storage box

                                & again - I had to reboot to be able to remount.

                                P Offline
                                P Offline
                                p44
                                translator
                                wrote on last edited by
                                #15

                                @iqweb Maybe Hetzner sometimes reboot Box instance? From my side is about one week CIFS mount is stable...

                                1 Reply Last reply
                                0
                                • nebulonN Offline
                                  nebulonN Offline
                                  nebulon
                                  Staff
                                  wrote on last edited by
                                  #16

                                  I also have to remount my cifs share about once a month. In my case I thought it was related to my residential home internet connection. Either way I think we have to handle such mount points better and maybe even attempt a remount automatically.

                                  P girishG 2 Replies Last reply
                                  3
                                  • nebulonN nebulon

                                    I also have to remount my cifs share about once a month. In my case I thought it was related to my residential home internet connection. Either way I think we have to handle such mount points better and maybe even attempt a remount automatically.

                                    P Offline
                                    P Offline
                                    p44
                                    translator
                                    wrote on last edited by
                                    #17

                                    @nebulon Good idea to add a health-check to keep alive mounting

                                    1 Reply Last reply
                                    1
                                    • nebulonN nebulon

                                      I also have to remount my cifs share about once a month. In my case I thought it was related to my residential home internet connection. Either way I think we have to handle such mount points better and maybe even attempt a remount automatically.

                                      girishG Offline
                                      girishG Offline
                                      girish
                                      Staff
                                      wrote on last edited by
                                      #18

                                      @nebulon Does cifs mounting have some retry flags? (i.e the fstab options)

                                      nebulonN 1 Reply Last reply
                                      0
                                      • girishG girish

                                        @nebulon Does cifs mounting have some retry flags? (i.e the fstab options)

                                        nebulonN Offline
                                        nebulonN Offline
                                        nebulon
                                        Staff
                                        wrote on last edited by
                                        #19

                                        @girish not that I have found and https://linux.die.net/man/8/mount.cifs does not mention anything.

                                        Apparently systemd has some automounting feature https://www.freedesktop.org/software/systemd/man/systemd.automount.html which mounts the drive once the mountpoint is accessed by a process! Can't tell if it would reconnect such a mount though.

                                        girishG 1 Reply Last reply
                                        1
                                        • nebulonN nebulon

                                          @girish not that I have found and https://linux.die.net/man/8/mount.cifs does not mention anything.

                                          Apparently systemd has some automounting feature https://www.freedesktop.org/software/systemd/man/systemd.automount.html which mounts the drive once the mountpoint is accessed by a process! Can't tell if it would reconnect such a mount though.

                                          girishG Offline
                                          girishG Offline
                                          girish
                                          Staff
                                          wrote on last edited by
                                          #20

                                          @nebulon Maybe https://askubuntu.com/questions/1210867/remount-cifs-on-network-reconnect ? (just expands on your link)

                                          imc67I 1 Reply Last reply
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