Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. Disk space usage seems incorrect on external disk

Disk space usage seems incorrect on external disk

Scheduled Pinned Locked Moved Solved Support
graphs
27 Posts 5 Posters 3.6k Views 5 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • nebulonN nebulon

    The next patch release for 7.3 will include a whole new disk usage collection, which is not based on collectd anymore and allows to refresh with live data.

    d19dotcaD Offline
    d19dotcaD Offline
    d19dotca
    wrote on last edited by
    #4

    @nebulon Super happy to hear that! 🙂 Any ETA on when that will be released?

    --
    Dustin Dauncey
    www.d19.ca

    girishG 1 Reply Last reply
    0
    • d19dotcaD d19dotca

      @nebulon Super happy to hear that! 🙂 Any ETA on when that will be released?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #5

      @d19dotca It looks something like this now:

      14a52884-c739-4379-8d17-3b778e91b5eb-image.png

      Among other fixes:

      • It tells you when the data was collected
      • Refresh to calcuate the current disk usage immediately
      • We use SI units (1000) for reporting disk usage. We use IEC units (1024) for memory usage. This seems to be some industry pseudo standard.
      d19dotcaD 2 Replies Last reply
      2
      • girishG girish

        @d19dotca It looks something like this now:

        14a52884-c739-4379-8d17-3b778e91b5eb-image.png

        Among other fixes:

        • It tells you when the data was collected
        • Refresh to calcuate the current disk usage immediately
        • We use SI units (1000) for reporting disk usage. We use IEC units (1024) for memory usage. This seems to be some industry pseudo standard.
        d19dotcaD Offline
        d19dotcaD Offline
        d19dotca
        wrote on last edited by
        #6

        @girish said in Disk space usage seems incorrect on external disk:

        We use SI units (1000) for reporting disk usage. We use IEC units (1024) for memory usage. This seems to be some industry pseudo standard.

        Perfect, thanks Girish! The si units seem to be more accurate from what I can see. I just checked on my MacBook Pro and it seems the GUI shows 494 GB of disk space and that's what the disk size is according to df -H as well, so that matches / is easier to compare. 🙂

        --
        Dustin Dauncey
        www.d19.ca

        1 Reply Last reply
        2
        • girishG girish

          @d19dotca It looks something like this now:

          14a52884-c739-4379-8d17-3b778e91b5eb-image.png

          Among other fixes:

          • It tells you when the data was collected
          • Refresh to calcuate the current disk usage immediately
          • We use SI units (1000) for reporting disk usage. We use IEC units (1024) for memory usage. This seems to be some industry pseudo standard.
          d19dotcaD Offline
          d19dotcaD Offline
          d19dotca
          wrote on last edited by d19dotca
          #7

          @girish Out of curiosity... how often will it check for updated disk sizes by default without manual intervention?

          Btw, I think it'd be nice if the GUI showed free space too in an easy manner instead of having us do the math ourselves 😉 haha. For your consideration...

          11a65538-b422-4d83-9833-634d243f00db-image.png

          Or maybe it could be closer to how Apple displays it where the used bit is how you have it but then in the graph itself the free bit is the available space left?

          06bf60bf-c17e-4a8f-bac7-2f365f125e5d-image.png

          --
          Dustin Dauncey
          www.d19.ca

          girishG jdaviescoatesJ 2 Replies Last reply
          2
          • d19dotcaD d19dotca

            @girish Out of curiosity... how often will it check for updated disk sizes by default without manual intervention?

            Btw, I think it'd be nice if the GUI showed free space too in an easy manner instead of having us do the math ourselves 😉 haha. For your consideration...

            11a65538-b422-4d83-9833-634d243f00db-image.png

            Or maybe it could be closer to how Apple displays it where the used bit is how you have it but then in the graph itself the free bit is the available space left?

            06bf60bf-c17e-4a8f-bac7-2f365f125e5d-image.png

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by girish
            #8

            @d19dotca said in Disk space usage seems incorrect on external disk:

            @girish Out of curiosity... how often will it check for updated disk sizes by default without manual intervention?

            Currently, it's manual. You have to click the refresh button on the top right to trigger a computation. I guess we can make this periodic for next release, but the issue was this value is always getting "out of date" and thus we weren't sure if there is value in periodic computation (besides, this causes much disk spin).

            d19dotcaD 1 Reply Last reply
            0
            • girishG girish

              @d19dotca said in Disk space usage seems incorrect on external disk:

              @girish Out of curiosity... how often will it check for updated disk sizes by default without manual intervention?

              Currently, it's manual. You have to click the refresh button on the top right to trigger a computation. I guess we can make this periodic for next release, but the issue was this value is always getting "out of date" and thus we weren't sure if there is value in periodic computation (besides, this causes much disk spin).

              d19dotcaD Offline
              d19dotcaD Offline
              d19dotca
              wrote on last edited by d19dotca
              #9

              @girish Maybe it could be generated on page load automatically? Just a thought. But good either way. 🙂

              Any possibility to get the free space calculated in the graph like it does on macOS for example? I think that'd be awesome.

              --
              Dustin Dauncey
              www.d19.ca

              1 Reply Last reply
              1
              • d19dotcaD Offline
                d19dotcaD Offline
                d19dotca
                wrote on last edited by
                #10

                @girish - I just updated and there still seems like something wrong with the calculation...169 GB used at the top of the external disk but "this disk contains" only shows 156 GB used? How is there such a big difference there when all that's on the disk is backup files from Cloudron?

                Does the external disk get recalculated too when I refresh it from the top?

                5c301ea8-a08d-4a1a-98ab-f9ad08529f0b-image.png

                --
                Dustin Dauncey
                www.d19.ca

                1 Reply Last reply
                1
                • d19dotcaD Offline
                  d19dotcaD Offline
                  d19dotca
                  wrote on last edited by
                  #11

                  Update:

                  For my main disk...

                  df -H shows this for vda1 / (root):

                  /dev/vda1       182G  100G   73G  58% /
                  

                  Yet Cloudron shows the following: (108 GB used)

                  e238673c-f8f3-4a1c-8c27-49df7d765c28-image.png

                  Where is it getting that extra nearly 9 GB used from? The total disk size is close enough (181.37 GB vs 182 GB shown from command), it's just the usage part that seems quite inaccurate, especially if we're using si units this time with version 7.3.2.


                  For my backup disk it's similar situation:

                  df -H shows this for vdb1 (cloudronbackup):

                  /dev/vdb1       253G  205G   36G  86% /mnt/cloudronbackup
                  

                  Yet Cloudron shows this: (217 GB used above graph, 204 GB used below)
                  7b0b8d73-f2ac-4113-8281-bc095afffc94-image.png

                  In this case for the external backup disk, the lower Used number of 204.51 GB is pretty close to the 205 GB from the command, so that seems accurate, however in that case where is that extra ~12 GB coming from for the above-graph used number?

                  There seems to be a lot of discrepancies in the calculations here still, unfortunately. Cc @girish

                  --
                  Dustin Dauncey
                  www.d19.ca

                  1 Reply Last reply
                  1
                  • d19dotcaD d19dotca

                    @girish Out of curiosity... how often will it check for updated disk sizes by default without manual intervention?

                    Btw, I think it'd be nice if the GUI showed free space too in an easy manner instead of having us do the math ourselves 😉 haha. For your consideration...

                    11a65538-b422-4d83-9833-634d243f00db-image.png

                    Or maybe it could be closer to how Apple displays it where the used bit is how you have it but then in the graph itself the free bit is the available space left?

                    06bf60bf-c17e-4a8f-bac7-2f365f125e5d-image.png

                    jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote on last edited by
                    #12

                    @d19dotca said in Disk space usage seems incorrect on external disk:

                    Btw, I think it'd be nice if the GUI showed free space too in an easy manner instead of having us do the math ourselves

                    +1

                    Been saying this for ages

                    I use Cloudron with Gandi & Hetzner

                    1 Reply Last reply
                    1
                    • girishG girish marked this topic as a question on
                    • girishG girish has marked this topic as solved on
                    • d19dotcaD Offline
                      d19dotcaD Offline
                      d19dotca
                      wrote on last edited by d19dotca
                      #13

                      @girish - I noticed you marked this as Solved 4 days ago, but I don't believe this has actually been solved.

                      There's a pretty large discrepancy in usage for my external disk as seen in earlier screenshots, and I don't see that having been resolved yet.

                      For example, "used" under the "this disk contains:" section is 204 GB, but then the graph part shows 217 GB used. Seems like a defect that there's multiple different "used" numbers presented, and by quite a few GBs too (approximately 5 - 20 GB discrepancy).

                      Even in your own screenshot from earlier, the total underneath the graph adds up to about 36 GB but yet above the graph it shows 41 GB used (this is the minimum difference I've seen so far but still a large 5 GB difference in used space).

                      --
                      Dustin Dauncey
                      www.d19.ca

                      jdaviescoatesJ 1 Reply Last reply
                      1
                      • d19dotcaD d19dotca

                        @girish - I noticed you marked this as Solved 4 days ago, but I don't believe this has actually been solved.

                        There's a pretty large discrepancy in usage for my external disk as seen in earlier screenshots, and I don't see that having been resolved yet.

                        For example, "used" under the "this disk contains:" section is 204 GB, but then the graph part shows 217 GB used. Seems like a defect that there's multiple different "used" numbers presented, and by quite a few GBs too (approximately 5 - 20 GB discrepancy).

                        Even in your own screenshot from earlier, the total underneath the graph adds up to about 36 GB but yet above the graph it shows 41 GB used (this is the minimum difference I've seen so far but still a large 5 GB difference in used space).

                        jdaviescoatesJ Offline
                        jdaviescoatesJ Offline
                        jdaviescoates
                        wrote on last edited by
                        #14

                        @d19dotca said in Disk space usage seems incorrect on external disk:

                        @girish - I noticed you marked this as Solved 4 days ago, but I don't believe this has actually been solved.

                        Also:

                        it'd be nice if the GUI showed free space too in an easy manner instead of having us do the math ourselves

                        😉

                        I use Cloudron with Gandi & Hetzner

                        1 Reply Last reply
                        3
                        • girishG girish has marked this topic as unsolved on
                        • girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #15

                          @d19dotca Can you give us the output of df -B1 --output=source,fstype,size,used,avail,pcent,target ? This is the command used to get disk information.

                          The du information is got from the du command. Can you check if running du -DsB1 <path> matches with what you see in graph for the apps and backup directory ?

                          Finally, for docker itself, the size comes from docker system df output.

                          jdaviescoatesJ d19dotcaD 2 Replies Last reply
                          1
                          • girishG girish

                            @d19dotca Can you give us the output of df -B1 --output=source,fstype,size,used,avail,pcent,target ? This is the command used to get disk information.

                            The du information is got from the du command. Can you check if running du -DsB1 <path> matches with what you see in graph for the apps and backup directory ?

                            Finally, for docker itself, the size comes from docker system df output.

                            jdaviescoatesJ Offline
                            jdaviescoatesJ Offline
                            jdaviescoates
                            wrote on last edited by
                            #16

                            @girish are you going to add the space available?!?! 🙂 🤞

                            I use Cloudron with Gandi & Hetzner

                            girishG 1 Reply Last reply
                            0
                            • jdaviescoatesJ jdaviescoates

                              @girish are you going to add the space available?!?! 🙂 🤞

                              girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #17

                              @jdaviescoates yes, your message has been relayed to @nebulon 😄

                              jdaviescoatesJ 1 Reply Last reply
                              1
                              • girishG girish

                                @jdaviescoates yes, your message has been relayed to @nebulon 😄

                                jdaviescoatesJ Offline
                                jdaviescoatesJ Offline
                                jdaviescoates
                                wrote on last edited by
                                #18

                                @girish @nebulon thanks!

                                I use Cloudron with Gandi & Hetzner

                                1 Reply Last reply
                                0
                                • nebulonN Offline
                                  nebulonN Offline
                                  nebulon
                                  Staff
                                  wrote on last edited by
                                  #19

                                  5e7c142d-c985-4d34-8a43-0b706b3899b7-image.png

                                  The remaining available disk space is now displayed in the remainder section of the bar.

                                  robiR 1 Reply Last reply
                                  3
                                  • nebulonN nebulon

                                    5e7c142d-c985-4d34-8a43-0b706b3899b7-image.png

                                    The remaining available disk space is now displayed in the remainder section of the bar.

                                    robiR Offline
                                    robiR Offline
                                    robi
                                    wrote on last edited by
                                    #20

                                    @nebulon what happens if it fills up and shrinks the available space to print the numbers?

                                    Conscious tech

                                    nebulonN 1 Reply Last reply
                                    1
                                    • girishG girish

                                      @d19dotca Can you give us the output of df -B1 --output=source,fstype,size,used,avail,pcent,target ? This is the command used to get disk information.

                                      The du information is got from the du command. Can you check if running du -DsB1 <path> matches with what you see in graph for the apps and backup directory ?

                                      Finally, for docker itself, the size comes from docker system df output.

                                      d19dotcaD Offline
                                      d19dotcaD Offline
                                      d19dotca
                                      wrote on last edited by d19dotca
                                      #21

                                      @girish said in Disk space usage seems incorrect on external disk:

                                      @d19dotca Can you give us the output of df -B1 --output=source,fstype,size,used,avail,pcent,target ? This is the command used to get disk information.

                                      The du information is got from the du command. Can you check if running du -DsB1 <path> matches with what you see in graph for the apps and backup directory ?

                                      Finally, for docker itself, the size comes from docker system df output.

                                      Hi Girish. Happy to help here. I ran the commands as requested.

                                      The output for that df command is below (my backup disk is currently full, need to expand that in a minute, haha):

                                      ubuntu@my:~$ df -B1 --output=source,fstype,size,used,avail,pcent,target
                                      Filesystem     Type        1B-blocks         Used       Avail Use% Mounted on
                                      udev           devtmpfs   4125618176            0  4125618176   0% /dev
                                      tmpfs          tmpfs       834379776      6078464   828301312   1% /run
                                      /dev/vda1      ext4     181372190720  99085045760 72606834688  58% /
                                      tmpfs          tmpfs      4171890688            0  4171890688   0% /dev/shm
                                      tmpfs          tmpfs         5242880            0     5242880   0% /run/lock
                                      tmpfs          tmpfs      4171890688            0  4171890688   0% /sys/fs/cgroup
                                      /dev/vdb1      ext4     252515119104 252498403328           0 100% /mnt/cloudronbackup
                                      /dev/loop1     squashfs     58327040     58327040           0 100% /snap/core18/2560
                                      /dev/loop2     squashfs     66322432     66322432           0 100% /snap/core20/1623
                                      /dev/loop4     squashfs     50331648     50331648           0 100% /snap/snapd/17336
                                      /dev/loop0     squashfs     58327040     58327040           0 100% /snap/core18/2566
                                      /dev/loop3     squashfs     50331648     50331648           0 100% /snap/snapd/17029
                                      /dev/loop6     squashfs     71303168     71303168           0 100% /snap/lxd/22526
                                      /dev/loop5     squashfs     71172096     71172096           0 100% /snap/lxd/22753
                                      /dev/loop7     squashfs     65011712     65011712           0 100% /snap/core20/1611
                                      tmpfs          tmpfs       834375680            0   834375680   0% /run/user/1000
                                      

                                      This seems to show an issue... if I'm understanding the output correctly, this means that I have a /dev/vda1 (root) disk size of about 181 GB with about 99 GB used, yet it's showing 108.77 GB used in the UI (screenshot included):
                                      49f9890c-4fb1-4bab-9a25-43d4d84020b0-image.png

                                      Hopefully that clarifies the issue a bit by showing the discrepancies between what's shown in the UI vs what's shown in the command line terminal on the VM.

                                      The du command output is below:

                                      ubuntu@my:~$ sudo du -DsB1 /home/yellowtent/platformdata/
                                      9498304512	/home/yellowtent/platformdata/
                                      ubuntu@my:~$ sudo du -DsB1 /home/yellowtent/boxdata/
                                      46611869696	/home/yellowtent/boxdata/
                                      

                                      Based on that output and my UI, I believe the values of each item beneath the graphs are correct, but the total numbers calculated at the top (above the graph) are incorrect, or at least the above-graph used space number seems to be incorrect.

                                      The other docker command output is below:

                                      ubuntu@my:~$ sudo docker system df
                                      TYPE            TOTAL     ACTIVE    SIZE      RECLAIMABLE
                                      Images          29        21        15.58GB   6.058GB (38%)
                                      Containers      94        70        0B        0B
                                      Local Volumes   606       138       1.559GB   1.02GB (65%)
                                      Build Cache     0         0         0B        0B
                                      

                                      --
                                      Dustin Dauncey
                                      www.d19.ca

                                      nebulonN 1 Reply Last reply
                                      0
                                      • robiR robi

                                        @nebulon what happens if it fills up and shrinks the available space to print the numbers?

                                        nebulonN Offline
                                        nebulonN Offline
                                        nebulon
                                        Staff
                                        wrote on last edited by
                                        #22

                                        @robi currently it will just hide it, if it overflows. I think in such a case one should anyways take a closer look.

                                        1 Reply Last reply
                                        2
                                        • nebulonN nebulon referenced this topic on
                                        • d19dotcaD d19dotca

                                          @girish said in Disk space usage seems incorrect on external disk:

                                          @d19dotca Can you give us the output of df -B1 --output=source,fstype,size,used,avail,pcent,target ? This is the command used to get disk information.

                                          The du information is got from the du command. Can you check if running du -DsB1 <path> matches with what you see in graph for the apps and backup directory ?

                                          Finally, for docker itself, the size comes from docker system df output.

                                          Hi Girish. Happy to help here. I ran the commands as requested.

                                          The output for that df command is below (my backup disk is currently full, need to expand that in a minute, haha):

                                          ubuntu@my:~$ df -B1 --output=source,fstype,size,used,avail,pcent,target
                                          Filesystem     Type        1B-blocks         Used       Avail Use% Mounted on
                                          udev           devtmpfs   4125618176            0  4125618176   0% /dev
                                          tmpfs          tmpfs       834379776      6078464   828301312   1% /run
                                          /dev/vda1      ext4     181372190720  99085045760 72606834688  58% /
                                          tmpfs          tmpfs      4171890688            0  4171890688   0% /dev/shm
                                          tmpfs          tmpfs         5242880            0     5242880   0% /run/lock
                                          tmpfs          tmpfs      4171890688            0  4171890688   0% /sys/fs/cgroup
                                          /dev/vdb1      ext4     252515119104 252498403328           0 100% /mnt/cloudronbackup
                                          /dev/loop1     squashfs     58327040     58327040           0 100% /snap/core18/2560
                                          /dev/loop2     squashfs     66322432     66322432           0 100% /snap/core20/1623
                                          /dev/loop4     squashfs     50331648     50331648           0 100% /snap/snapd/17336
                                          /dev/loop0     squashfs     58327040     58327040           0 100% /snap/core18/2566
                                          /dev/loop3     squashfs     50331648     50331648           0 100% /snap/snapd/17029
                                          /dev/loop6     squashfs     71303168     71303168           0 100% /snap/lxd/22526
                                          /dev/loop5     squashfs     71172096     71172096           0 100% /snap/lxd/22753
                                          /dev/loop7     squashfs     65011712     65011712           0 100% /snap/core20/1611
                                          tmpfs          tmpfs       834375680            0   834375680   0% /run/user/1000
                                          

                                          This seems to show an issue... if I'm understanding the output correctly, this means that I have a /dev/vda1 (root) disk size of about 181 GB with about 99 GB used, yet it's showing 108.77 GB used in the UI (screenshot included):
                                          49f9890c-4fb1-4bab-9a25-43d4d84020b0-image.png

                                          Hopefully that clarifies the issue a bit by showing the discrepancies between what's shown in the UI vs what's shown in the command line terminal on the VM.

                                          The du command output is below:

                                          ubuntu@my:~$ sudo du -DsB1 /home/yellowtent/platformdata/
                                          9498304512	/home/yellowtent/platformdata/
                                          ubuntu@my:~$ sudo du -DsB1 /home/yellowtent/boxdata/
                                          46611869696	/home/yellowtent/boxdata/
                                          

                                          Based on that output and my UI, I believe the values of each item beneath the graphs are correct, but the total numbers calculated at the top (above the graph) are incorrect, or at least the above-graph used space number seems to be incorrect.

                                          The other docker command output is below:

                                          ubuntu@my:~$ sudo docker system df
                                          TYPE            TOTAL     ACTIVE    SIZE      RECLAIMABLE
                                          Images          29        21        15.58GB   6.058GB (38%)
                                          Containers      94        70        0B        0B
                                          Local Volumes   606       138       1.559GB   1.02GB (65%)
                                          Build Cache     0         0         0B        0B
                                          
                                          nebulonN Offline
                                          nebulonN Offline
                                          nebulon
                                          Staff
                                          wrote on last edited by
                                          #23

                                          @d19dotca actually I think we need a more direct look at your system to figure out what is happening there. If you like, can you enable remote SSh support for us and send us a mail with your dashboard domain to support@cloudron.io ?

                                          d19dotcaD 1 Reply Last reply
                                          1
                                          Reply
                                          • Reply as topic
                                          Log in to reply
                                          • Oldest to Newest
                                          • Newest to Oldest
                                          • Most Votes


                                          • Login

                                          • Don't have an account? Register

                                          • Login or register to search.
                                          • First post
                                            Last post
                                          0
                                          • Categories
                                          • Recent
                                          • Tags
                                          • Popular
                                          • Bookmarks
                                          • Search