smtp issues

[redegelde]

Hi, i can nog get any of the smtp options working. for mastodon app

From my hosting where i get the domain name got the massage.

mail is not available du to the point of the dns to other ip.
Ok clear, now what.
Add mail dns at my host? or do something else to get smtp working

any advise
regards Eric

[BrutalBirdie]

@redegelde sorry but... what?!

Please write some coherent text that someone can work with.

Please answer minimum the following information:

• Cloudron Version
• App Version
• Attach the log file of the app
• Describe your Setup and what you did to get this point.

Please use the text formatting tools provided by the forum.

[girish]

@redegelde if english is not your first language, some screenshots might help to explain the problem.

[redegelde]

Hi, sorry for that
okay

Cloudron Version "v7.3.2"
App Version "Mastodon"
Attach the log file of the app "added"
Describe your Setup and what you did to get this point.

Setup followed provided by the APP Mastodon.

SSL activated and dns set by the hoster (mijn.host)

Cloudron notifacations is giving me this error lines.

Think i got this setup now by mine hoster dns settings

but still no results.

Everthing works for now execpt the mail.

Regards Eric
And thank you for your patients

[subven]

The problem is within your hosters DNS record. Are you sure you saved and published the DNS changes for your domain? Sometimes DNS can take a while to publish so adjust your TTL in case you need faster propagation.

[redegelde]

But, if someone can help me out to setup some smtp setting external/interal it would be great.
at this point i am stuck here

and the PTR setting are set as on the picture on my vps server

and it keep giving this error

The PTR record is set by your VPS provider and not by your DNS provider.

Hostname: 89.40.8.86

Record type: PTR

Expected value: my.mastodon.education

Current value: 3t3d.l.time4vps.cloud

[nebulon]

@redegelde so for the PTR issue, you have to change that value with your server provider. I guess it is time4vps, so follow their docs at https://www.time4vps.com/knowledgebase/change-hostname-reverse-dns-rdns-ptr/

For the port 25 check, you also have to contact them and ask them to open up that port. It is often disabled by default.

[girish]

If time4vps won't open up port 25 (for whatever reason), you have setup an external mail relay. See https://docs.cloudron.io/email/#relay-outbound-mails

[redegelde]

@girish with help from vps and hosting it is been solved.
thank you for replying here