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  1. Cloudron Forum
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  3. Email search not working properly

Email search not working properly

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mailsolr
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  • avatar1024A Offline
    avatar1024A Offline
    avatar1024
    wrote on last edited by joseph
    #1

    Hello,

    I've noticed that email search has been weird over the past few days (might have been longer, not sure when it started), where the search in roundcube and snappymail returned result from email only from the last week but not for older emails.

    I tried to deactivated and reactive full text search in Cloudron but since then I get no search result at all 😅...

    I read the Cloudron doc but couldn't see anything obvious.

    Running Cloudron 8.3.1.

    1 Reply Last reply
    2
    • BrutalBirdieB Offline
      BrutalBirdieB Offline
      BrutalBirdie
      Partner
      wrote on last edited by BrutalBirdie
      #2

      Maybe try this:

      @girish said in Searching mail error "Server Error: UID SEARCH: Internal error" when Full Text Search (Solr) indexing is enabled, resolves when disabled.:

      If you exec into the mail container, you can run doveadm index -u mail@domain.com '*' . That does the indexing . Maybe the solr index got corrupt and it's throwing some errors?

      You can also see the logs in /run/solr/solr.log

      To clear the index:

      Exec into the mail container (docker exec -ti mail /bin/bash)
      supervisorctl stop dovecot
      supervisorctl stop solr
      rm -rf /app/data/solr/dovecot
      supervisorctl start solr
      gosu cloudron:cloudron /app/code/solr/bin/solr create -c dovecot
      supervisorctl start dovecot
      doveadm index -u mail@domain.com '*'

      Like my work? Consider donating a drink. Cheers!

      1 Reply Last reply
      2
      • avatar1024A Offline
        avatar1024A Offline
        avatar1024
        wrote on last edited by avatar1024
        #3

        Thank you, I followed those steps but I'm getting a lot of: Error: fts_solr: Indexing failed: 404 Not Found

        I've looked at that thread in more details as it seems like @d19dotca was facing similar issues when following those steps, yet the link that @girish provided doesn't exist anymore so I couldn't really see how to solve it. I tried to add the -c argument to the index command but that on its own didn't work and I was still getting those errors.

        I have disabled full text search for now and at least basic searches are working normally until this is resolved.

        1 Reply Last reply
        0
        • avatar1024A Offline
          avatar1024A Offline
          avatar1024
          wrote on last edited by avatar1024
          #4

          I've tried again the above steps but now I used doveadm -c /run/dovecot.conf index -u mail@domain.com '*' as the index command and I'm not getting any errors...but also not getting any search results (all searches in roundcube return Search found no matches). I tried on a very small mailbox where indexing shouldn't take anytime at all. Don't know if that's what's supposed to happen but that index command return to the prompt instantaneously, which seems weird.

          Also for info, I gave the mail service 6GB ram so shouldn't be a resource issue.

          1 Reply Last reply
          1
          • J Offline
            J Offline
            joseph
            Staff
            wrote on last edited by
            #5

            @avatar1024 try https://docs.cloudron.io/email/#solr-index-corruption . The index is probably corrupt .

            avatar1024A 1 Reply Last reply
            2
            • J joseph marked this topic as a question on
            • J joseph

              @avatar1024 try https://docs.cloudron.io/email/#solr-index-corruption . The index is probably corrupt .

              avatar1024A Offline
              avatar1024A Offline
              avatar1024
              wrote on last edited by
              #6

              @joseph said in Email search not working properly:

              @avatar1024 try https://docs.cloudron.io/email/#solr-index-corruption . The index is probably corrupt .

              Thanks! I'll properly test tonight in downtime hours....but how the f**k have I missed that in the doc 🤦

              Sorry for the bother if the solution is that simple and thanks for everyone's help.

              J 1 Reply Last reply
              0
              • avatar1024A avatar1024

                @joseph said in Email search not working properly:

                @avatar1024 try https://docs.cloudron.io/email/#solr-index-corruption . The index is probably corrupt .

                Thanks! I'll properly test tonight in downtime hours....but how the f**k have I missed that in the doc 🤦

                Sorry for the bother if the solution is that simple and thanks for everyone's help.

                J Offline
                J Offline
                joseph
                Staff
                wrote on last edited by
                #7

                @avatar1024 sadly, the docs search is not the best 😞 It really needs some a natural language component to it (we are building one, just very low priority)

                1 Reply Last reply
                2
                • J joseph has marked this topic as solved on
                • avatar1024A Offline
                  avatar1024A Offline
                  avatar1024
                  wrote on last edited by avatar1024
                  #8

                  Ok so I followed the steps indicated in the doc and there was a quirk. On a mailbox I got some errors:
                  Error: Mailbox INBOX/somefolder: Precache for UID=47 failed: Internal error occurred. Refer to server log for more information. [2025-03-30 07:54:41] doveadm(mail@domain.coop): Error: fts_tika: PUT http://127.0.0.1:9998/tika/ failed: connect(127.0.0.1:9998) failed: Connection refused

                  And then this stopped the indexing process altogether. So I had to manually run the command in the rebuil-index.sh script separately for all my mailboxes, avoiding the one that caused troubles, and on any mailbox where rebuilding the index worked, then search works again 🙂

                  Here is the detailed log related to the error above

                  2025-03-30 07:54:41.788 INFO  (searcherExecutor-16-thread-18-processing-dovecot localhost-1846) [c: s: r: x:dovecot t:localhost-1846] o.a.s.c.QuerySenderListener QuerySenderListener done.
2025-03-30 07:54:41.789 INFO  (searcherExecutor-16-thread-18-processing-dovecot localhost-1846) [c: s: r: x:dovecot t:localhost-1846] o.a.s.c.SolrCore Registered new searcher autowarm time: 3 ms
2025-03-30 07:54:41.802 INFO  (qtp2067925017-24-localhost-1846) [c: s: r: x:dovecot t:localhost-1846] o.a.s.u.p.LogUpdateProcessorFactory webapp=/solr path=/update params={}{commit=} 0 129
2025-03-30 07:54:41.818 INFO  (qtp2067925017-25-localhost-1847) [c: s: r: x:dovecot t:localhost-1847] o.a.s.u.p.LogUpdateProcessorFactory webapp=/solr path=/update params={}{add=[1/7824dd26093d43618202000011c04ec4/mail@domain.coop (1828004856394153984)]} 0 9
2025-03-30 07:54:41.831 INFO  (searcherExecutor-16-thread-18-processing-dovecot localhost-1848) [c: s: r: x:dovecot t:localhost-1848] o.a.s.c.QuerySenderListener QuerySenderListener done.
2025-03-30 07:54:41.832 INFO  (searcherExecutor-16-thread-18-processing-dovecot localhost-1848) [c: s: r: x:dovecot t:localhost-1848] o.a.s.c.SolrCore Registered new searcher autowarm time: 4 ms
2025-03-30 07:54:41.833 INFO  (qtp2067925017-24-localhost-1848) [c: s: r: x:dovecot t:localhost-1848] o.a.s.u.p.LogUpdateProcessorFactory webapp=/solr path=/update params={}{commit=} 0 13
2025-03-30 07:54:41.922 INFO  (qtp2067925017-25-localhost-1849) [c: s: r: x:dovecot t:localhost-1849] o.a.s.u.p.LogUpdateProcessorFactory webapp=/solr path=/update params={}{add=[1/288a8522203d43618202000011c04ec4/mail@domain.coop (1828004856499011584)]} 0 13
2025-03-30 07:54:41.934 INFO  (searcherExecutor-16-thread-18-processing-dovecot localhost-1850) [c: s: r: x:dovecot t:localhost-1850] o.a.s.c.QuerySenderListener QuerySenderListener done.
2025-03-30 07:54:41.936 INFO  (searcherExecutor-16-thread-18-processing-dovecot localhost-1850) [c: s: r: x:dovecot t:localhost-1850] o.a.s.c.SolrCore Registered new searcher autowarm time: 3 ms
2025-03-30 07:54:41.936 INFO  (qtp2067925017-24-localhost-1850) [c: s: r: x:dovecot t:localhost-1850] o.a.s.u.p.LogUpdateProcessorFactory webapp=/solr path=/update params={}{commit=} 0 12

                  These seem to relate to some kind of time out issues. I also got some of these errors on another mailbox which I have set-up on a desktop email client, and by opening the problematic folders with the mail client and then rerunning the rebuilding of the index then it worked.

                  So wonder if something could be improve to make building/rebuilding the index more robust?

                  1 Reply Last reply
                  3
                  • J Offline
                    J Offline
                    joseph
                    Staff
                    wrote on last edited by
                    #9

                    The tika error seems to be because tika was down . I think a UI button to rebuild index will help a lot.

                    avatar1024A 1 Reply Last reply
                    4
                    • J joseph

                      The tika error seems to be because tika was down . I think a UI button to rebuild index will help a lot.

                      avatar1024A Offline
                      avatar1024A Offline
                      avatar1024
                      wrote on last edited by avatar1024
                      #10

                      @joseph said in Email search not working properly:

                      The tika error seems to be because tika was down .

                      What's tika?

                      Btw I did all mailboxes manually, I had to retry a couple but they all ended up indexing without errors in the end.

                      @joseph said in Email search not working properly:

                      I think a UI button to rebuild index will help a lot.

                      Yes to that! Though whatever the solution chosen it's gotta be robust against the process failing / encountering errors. So either a button per mailbox, or if global, then it needs to make sure it carries on even if if there are errors on one mailbox.

                      J 1 Reply Last reply
                      2
                      • avatar1024A avatar1024

                        @joseph said in Email search not working properly:

                        The tika error seems to be because tika was down .

                        What's tika?

                        Btw I did all mailboxes manually, I had to retry a couple but they all ended up indexing without errors in the end.

                        @joseph said in Email search not working properly:

                        I think a UI button to rebuild index will help a lot.

                        Yes to that! Though whatever the solution chosen it's gotta be robust against the process failing / encountering errors. So either a button per mailbox, or if global, then it needs to make sure it carries on even if if there are errors on one mailbox.

                        J Offline
                        J Offline
                        joseph
                        Staff
                        wrote on last edited by
                        #11

                        @avatar1024 said in Email search not working properly:

                        What's tika?

                        tika is this - https://tika.apache.org/ . it converts the pdf/docs attachments in emails to text to make them searchable

                        1 Reply Last reply
                        4
                        • avatar1024A avatar1024 referenced this topic on
                        • H Offline
                          H Offline
                          hakunamatata
                          wrote last edited by
                          #12

                          I am having issues with email search as well. I tried using the rebuild-index.sh script in the docs but am running into the following error with a particular mailbox:

                          local-admin@cloudron:/$ sudo docker exec -it mail /app/code/dovecot-config/rebuild-index.sh
==> Indexing mailboxes for user: mail1@domain.com
==> Successfully indexed mailboxes for user: mail1@domain.com
==> Indexing mailboxes for user: mail2@domain.com
==> Successfully indexed mailboxes for user: mail2@domain.com
==> Indexing mailboxes for user: mail3@domain.com
==> Successfully indexed mailboxes for user: mail3@domain.com
==> Indexing mailboxes for user: mail4@domain.com
doveadm(mail4@domain.com): Error: fts_solr: Indexing failed: 500 Server Error
doveadm(mail4@domain.com): Error: Mailbox INBOX: Transaction commit failed: FTS transaction commit failed: backend deinit

                          How do I troubleshoot what is causing mail4@domain.com to fail the reindexing? Tried bumping up the RAM allocation for the mail container from 4GB to 8GB to no avail.

                          1 Reply Last reply
                          0
                          • jamesJ Offline
                            jamesJ Offline
                            james
                            Staff
                            wrote last edited by
                            #13

                            Hello @hakunamatata

                            Do you have Full text search enabled?

                            H 1 Reply Last reply
                            0
                            • jamesJ james

                              Hello @hakunamatata

                              Do you have Full text search enabled?

                              H Offline
                              H Offline
                              hakunamatata
                              wrote last edited by
                              #14

                              @James Yes it is.

                              1 Reply Last reply
                              0
                              • jamesJ Offline
                                jamesJ Offline
                                james
                                Staff
                                wrote last edited by
                                #15

                                Hello @hakunamatata

                                Please run the following command to get the solr.log:

                                docker exec mail cat /run/solr/solr.log

                                Do you see any error in there?

                                One last resort could be to fully clean the index and build it again.
                                See:
                                https://forum.cloudron.io/post/98372

                                1 Reply Last reply
                                0
                                • H Offline
                                  H Offline
                                  hakunamatata
                                  wrote last edited by hakunamatata
                                  #16

                                  Hi James, thanks for the prompt response. There seems to be some Java timeout error, see below. Should I go ahead with the instructions in https://forum.cloudron.io/post/98372 ?

                                  2026-02-09 10:56:08.132 ERROR (qtp858232531-25-localhost-141) [c: s: r: x:dovecot t:localhost-141] o.a.s.h.RequestHandlerBase Server exception => [com.ctc.wstx.exc.WstxLazyException] com.ctc.wstx.exc.WstxIOException: java.util.concurrent.TimeoutException: Idle timeout expired: 120001/120000 ms
	at com.ctc.wstx.exc.WstxLazyException.throwLazily(WstxLazyException.java:40)
com.ctc.wstx.exc.WstxLazyException: [com.ctc.wstx.exc.WstxLazyException] java.util.concurrent.TimeoutException: Idle timeout expired: 120001/120000 ms
	at com.ctc.wstx.exc.WstxLazyException.throwLazily(WstxLazyException.java:40) ~[?:?]
	at com.ctc.wstx.sr.StreamScanner.throwLazyError(StreamScanner.java:737) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.safeFinishToken(BasicStreamReader.java:3761) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.getText(BasicStreamReader.java:894) ~[?:?]
	at org.apache.solr.handler.loader.XMLLoader.readDoc(XMLLoader.java:363) ~[?:?]
	at org.apache.solr.handler.loader.XMLLoader.readDoc(XMLLoader.java:319) ~[?:?]
	at org.apache.solr.handler.loader.XMLLoader.processUpdate(XMLLoader.java:188) ~[?:?]
	at org.apache.solr.handler.loader.XMLLoader.load(XMLLoader.java:120) ~[?:?]
	at org.apache.solr.handler.UpdateRequestHandler$1.load(UpdateRequestHandler.java:102) ~[?:?]
	at org.apache.solr.handler.ContentStreamHandlerBase.handleRequestBody(ContentStreamHandlerBase.java:98) ~[?:?]
	at org.apache.solr.handler.RequestHandlerBase.handleRequest(RequestHandlerBase.java:231) ~[?:?]
	at org.apache.solr.core.SolrCore.execute(SolrCore.java:2878) ~[?:?]
	at org.apache.solr.servlet.HttpSolrCall.executeCoreRequest(HttpSolrCall.java:905) ~[?:?]
	at org.apache.solr.servlet.HttpSolrCall.call(HttpSolrCall.java:578) ~[?:?]
	at org.apache.solr.servlet.SolrDispatchFilter.dispatch(SolrDispatchFilter.java:241) ~[?:?]
	at org.apache.solr.servlet.SolrDispatchFilter.lambda$doFilterRetry$0(SolrDispatchFilter.java:198) ~[?:?]
	at org.apache.solr.servlet.ServletUtils.traceHttpRequestExecution2(ServletUtils.java:227) ~[?:?]
	at org.apache.solr.servlet.ServletUtils.rateLimitRequest(ServletUtils.java:197) ~[?:?]
	at org.apache.solr.servlet.SolrDispatchFilter.doFilterRetry(SolrDispatchFilter.java:192) ~[?:?]
	at org.apache.solr.servlet.SolrDispatchFilter.doFilter(SolrDispatchFilter.java:181) ~[?:?]
	at javax.servlet.http.HttpFilter.doFilter(HttpFilter.java:97) ~[jetty-servlet-api-4.0.6.jar:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:210) ~[jetty-servlet-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635) ~[jetty-servlet-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:527) ~[jetty-servlet-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:131) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:598) ~[jetty-security-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:223) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1580) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1384) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:176) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:484) ~[jetty-servlet-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1553) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:174) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1306) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:129) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:149) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.InetAccessHandler.handle(InetAccessHandler.java:228) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:141) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:301) ~[jetty-rewrite-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:822) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.Server.handle(Server.java:563) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpChannel$RequestDispatchable.dispatch(HttpChannel.java:1598) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:753) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:501) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:287) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:314) ~[jetty-io-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:100) ~[jetty-io-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.io.SelectableChannelEndPoint$1.run(SelectableChannelEndPoint.java:53) ~[jetty-io-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.runTask(AdaptiveExecutionStrategy.java:421) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.consumeTask(AdaptiveExecutionStrategy.java:390) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.tryProduce(AdaptiveExecutionStrategy.java:277) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.run(AdaptiveExecutionStrategy.java:199) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:411) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:969) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.doRunJob(QueuedThreadPool.java:1194) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1149) ~[jetty-util-10.0.26.jar:10.0.26]
	at java.base/java.lang.Thread.run(Thread.java:840) [?:?]
Caused by: com.ctc.wstx.exc.WstxIOException: java.util.concurrent.TimeoutException: Idle timeout expired: 120001/120000 ms
	at com.ctc.wstx.sr.StreamScanner.constructFromIOE(StreamScanner.java:653) ~[?:?]
	at com.ctc.wstx.sr.StreamScanner.loadMore(StreamScanner.java:1017) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.readTextSecondary(BasicStreamReader.java:4727) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.finishToken(BasicStreamReader.java:3805) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.safeFinishToken(BasicStreamReader.java:3759) ~[?:?]
	... 59 more
Caused by: java.io.IOException: java.util.concurrent.TimeoutException: Idle timeout expired: 120001/120000 ms
	at org.eclipse.jetty.server.HttpInput.read(HttpInput.java:307) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpInput.read(HttpInput.java:272) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.apache.solr.servlet.ServletInputStreamWrapper.read(ServletInputStreamWrapper.java:82) ~[?:?]
	at org.apache.commons.io.input.ProxyInputStream.read(ProxyInputStream.java:346) ~[?:?]
	at com.ctc.wstx.io.BaseReader.readBytes(BaseReader.java:155) ~[?:?]
	at com.ctc.wstx.io.UTF8Reader.loadMore(UTF8Reader.java:369) ~[?:?]
	at com.ctc.wstx.io.UTF8Reader.read(UTF8Reader.java:116) ~[?:?]
	at com.ctc.wstx.io.ReaderSource.readInto(ReaderSource.java:88) ~[?:?]
	at com.ctc.wstx.io.BranchingReaderSource.readInto(BranchingReaderSource.java:57) ~[?:?]
	at com.ctc.wstx.sr.StreamScanner.loadMore(StreamScanner.java:1011) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.readTextSecondary(BasicStreamReader.java:4727) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.finishToken(BasicStreamReader.java:3805) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.safeFinishToken(BasicStreamReader.java:3759) ~[?:?]
	... 59 more
Caused by: java.util.concurrent.TimeoutException: Idle timeout expired: 120001/120000 ms
	at org.eclipse.jetty.io.IdleTimeout.checkIdleTimeout(IdleTimeout.java:170) ~[jetty-io-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.io.IdleTimeout.idleCheck(IdleTimeout.java:112) ~[jetty-io-10.0.26.jar:10.0.26]
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539) ~[?:?]
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264) ~[?:?]
	at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304) ~[?:?]
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) ~[?:?]
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) ~[?:?]
	... 1 more
2026-02-09 10:56:08.139 ERROR (qtp858232531-25-localhost-141) [c: s: r: x:dovecot t:localhost-141] o.a.s.s.HttpSolrCall 500 Exception => [com.ctc.wstx.exc.WstxLazyException] com.ctc.wstx.exc.WstxIOException: java.util.concurrent.TimeoutException: Idle timeout expired: 120001/120000 ms
	at com.ctc.wstx.exc.WstxLazyException.throwLazily(WstxLazyException.java:40)
com.ctc.wstx.exc.WstxLazyException: [com.ctc.wstx.exc.WstxLazyException] java.util.concurrent.TimeoutException: Idle timeout expired: 120001/120000 ms
	at com.ctc.wstx.exc.WstxLazyException.throwLazily(WstxLazyException.java:40) ~[?:?]
	at com.ctc.wstx.sr.StreamScanner.throwLazyError(StreamScanner.java:737) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.safeFinishToken(BasicStreamReader.java:3761) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.getText(BasicStreamReader.java:894) ~[?:?]
	at org.apache.solr.handler.loader.XMLLoader.readDoc(XMLLoader.java:363) ~[?:?]
	at org.apache.solr.handler.loader.XMLLoader.readDoc(XMLLoader.java:319) ~[?:?]
	at org.apache.solr.handler.loader.XMLLoader.processUpdate(XMLLoader.java:188) ~[?:?]
	at org.apache.solr.handler.loader.XMLLoader.load(XMLLoader.java:120) ~[?:?]
	at org.apache.solr.handler.UpdateRequestHandler$1.load(UpdateRequestHandler.java:102) ~[?:?]
	at org.apache.solr.handler.ContentStreamHandlerBase.handleRequestBody(ContentStreamHandlerBase.java:98) ~[?:?]
	at org.apache.solr.handler.RequestHandlerBase.handleRequest(RequestHandlerBase.java:231) ~[?:?]
	at org.apache.solr.core.SolrCore.execute(SolrCore.java:2878) ~[?:?]
	at org.apache.solr.servlet.HttpSolrCall.executeCoreRequest(HttpSolrCall.java:905) ~[?:?]
	at org.apache.solr.servlet.HttpSolrCall.call(HttpSolrCall.java:578) ~[?:?]
	at org.apache.solr.servlet.SolrDispatchFilter.dispatch(SolrDispatchFilter.java:241) ~[?:?]
	at org.apache.solr.servlet.SolrDispatchFilter.lambda$doFilterRetry$0(SolrDispatchFilter.java:198) ~[?:?]
	at org.apache.solr.servlet.ServletUtils.traceHttpRequestExecution2(ServletUtils.java:227) ~[?:?]
	at org.apache.solr.servlet.ServletUtils.rateLimitRequest(ServletUtils.java:197) ~[?:?]
	at org.apache.solr.servlet.SolrDispatchFilter.doFilterRetry(SolrDispatchFilter.java:192) ~[?:?]
	at org.apache.solr.servlet.SolrDispatchFilter.doFilter(SolrDispatchFilter.java:181) ~[?:?]
	at javax.servlet.http.HttpFilter.doFilter(HttpFilter.java:97) ~[jetty-servlet-api-4.0.6.jar:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:210) ~[jetty-servlet-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635) ~[jetty-servlet-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:527) ~[jetty-servlet-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:131) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:598) ~[jetty-security-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:223) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1580) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1384) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:176) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:484) ~[jetty-servlet-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1553) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:174) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1306) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:129) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:149) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.InetAccessHandler.handle(InetAccessHandler.java:228) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:141) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:301) ~[jetty-rewrite-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:822) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.Server.handle(Server.java:563) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpChannel$RequestDispatchable.dispatch(HttpChannel.java:1598) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:753) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:501) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:287) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:314) ~[jetty-io-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:100) ~[jetty-io-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.io.SelectableChannelEndPoint$1.run(SelectableChannelEndPoint.java:53) ~[jetty-io-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.runTask(AdaptiveExecutionStrategy.java:421) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.consumeTask(AdaptiveExecutionStrategy.java:390) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.tryProduce(AdaptiveExecutionStrategy.java:277) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.run(AdaptiveExecutionStrategy.java:199) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:411) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:969) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.doRunJob(QueuedThreadPool.java:1194) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1149) ~[jetty-util-10.0.26.jar:10.0.26]
	at java.base/java.lang.Thread.run(Thread.java:840) [?:?]
Caused by: com.ctc.wstx.exc.WstxIOException: java.util.concurrent.TimeoutException: Idle timeout expired: 120001/120000 ms
	at com.ctc.wstx.sr.StreamScanner.constructFromIOE(StreamScanner.java:653) ~[?:?]
	at com.ctc.wstx.sr.StreamScanner.loadMore(StreamScanner.java:1017) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.readTextSecondary(BasicStreamReader.java:4727) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.finishToken(BasicStreamReader.java:3805) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.safeFinishToken(BasicStreamReader.java:3759) ~[?:?]
	... 59 more
Caused by: java.io.IOException: java.util.concurrent.TimeoutException: Idle timeout expired: 120001/120000 ms
	at org.eclipse.jetty.server.HttpInput.read(HttpInput.java:307) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpInput.read(HttpInput.java:272) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.apache.solr.servlet.ServletInputStreamWrapper.read(ServletInputStreamWrapper.java:82) ~[?:?]
	at org.apache.commons.io.input.ProxyInputStream.read(ProxyInputStream.java:346) ~[?:?]
	at com.ctc.wstx.io.BaseReader.readBytes(BaseReader.java:155) ~[?:?]
	at com.ctc.wstx.io.UTF8Reader.loadMore(UTF8Reader.java:369) ~[?:?]
	at com.ctc.wstx.io.UTF8Reader.read(UTF8Reader.java:116) ~[?:?]
	at com.ctc.wstx.io.ReaderSource.readInto(ReaderSource.java:88) ~[?:?]
	at com.ctc.wstx.io.BranchingReaderSource.readInto(BranchingReaderSource.java:57) ~[?:?]
	at com.ctc.wstx.sr.StreamScanner.loadMore(StreamScanner.java:1011) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.readTextSecondary(BasicStreamReader.java:4727) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.finishToken(BasicStreamReader.java:3805) ~[?:?]
	at com.ctc.wstx.sr.BasicStreamReader.safeFinishToken(BasicStreamReader.java:3759) ~[?:?]
	... 59 more
Caused by: java.util.concurrent.TimeoutException: Idle timeout expired: 120001/120000 ms
	at org.eclipse.jetty.io.IdleTimeout.checkIdleTimeout(IdleTimeout.java:170) ~[jetty-io-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.io.IdleTimeout.idleCheck(IdleTimeout.java:112) ~[jetty-io-10.0.26.jar:10.0.26]
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539) ~[?:?]
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264) ~[?:?]
	at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304) ~[?:?]
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) ~[?:?]
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) ~[?:?]
	... 1 more
2026-02-09 10:56:08.141 INFO  (qtp858232531-25) [c: s: r: x: t:localhost-141] o.a.s.s.ServletUtils Could not consume full client request => java.io.IOException: java.util.concurrent.TimeoutException: Idle timeout expired: 120001/120000 ms
	at org.eclipse.jetty.server.HttpInput.read(HttpInput.java:307)
java.io.IOException: java.util.concurrent.TimeoutException: Idle timeout expired: 120001/120000 ms
	at org.eclipse.jetty.server.HttpInput.read(HttpInput.java:307) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpInput.read(HttpInput.java:272) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpInput.read(HttpInput.java:262) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.apache.solr.servlet.ServletInputStreamWrapper.read(ServletInputStreamWrapper.java:72) ~[?:?]
	at org.apache.solr.servlet.ServletUtils.consumeInputFully(ServletUtils.java:280) ~[?:?]
	at org.apache.solr.servlet.SolrDispatchFilter.doFilterRetry(SolrDispatchFilter.java:204) ~[?:?]
	at org.apache.solr.servlet.SolrDispatchFilter.doFilter(SolrDispatchFilter.java:181) ~[?:?]
	at javax.servlet.http.HttpFilter.doFilter(HttpFilter.java:97) ~[jetty-servlet-api-4.0.6.jar:?]
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:210) ~[jetty-servlet-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635) ~[jetty-servlet-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:527) ~[jetty-servlet-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:131) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:598) ~[jetty-security-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:223) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1580) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1384) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:176) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:484) ~[jetty-servlet-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1553) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:174) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1306) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:129) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:149) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.InetAccessHandler.handle(InetAccessHandler.java:228) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:141) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:301) ~[jetty-rewrite-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:822) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.Server.handle(Server.java:563) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpChannel$RequestDispatchable.dispatch(HttpChannel.java:1598) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:753) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:501) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:287) ~[jetty-server-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:314) ~[jetty-io-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:100) ~[jetty-io-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.io.SelectableChannelEndPoint$1.run(SelectableChannelEndPoint.java:53) ~[jetty-io-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.runTask(AdaptiveExecutionStrategy.java:421) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.consumeTask(AdaptiveExecutionStrategy.java:390) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.tryProduce(AdaptiveExecutionStrategy.java:277) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.run(AdaptiveExecutionStrategy.java:199) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:411) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:969) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.doRunJob(QueuedThreadPool.java:1194) ~[jetty-util-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1149) ~[jetty-util-10.0.26.jar:10.0.26]
	at java.base/java.lang.Thread.run(Thread.java:840) [?:?]
Caused by: java.util.concurrent.TimeoutException: Idle timeout expired: 120001/120000 ms
	at org.eclipse.jetty.io.IdleTimeout.checkIdleTimeout(IdleTimeout.java:170) ~[jetty-io-10.0.26.jar:10.0.26]
	at org.eclipse.jetty.io.IdleTimeout.idleCheck(IdleTimeout.java:112) ~[jetty-io-10.0.26.jar:10.0.26]
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539) ~[?:?]
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264) ~[?:?]
	at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304) ~[?:?]
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) ~[?:?]
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) ~[?:?]
	... 1 more
                                  1 Reply Last reply
                                  0
                                  • jamesJ Offline
                                    jamesJ Offline
                                    james
                                    Staff
                                    wrote last edited by
                                    #17

                                    Hello @hakunamatata

                                    Yes, but even better, we have an official documentation for that:
                                    https://docs.cloudron.io/email/#solr-index-corruption
                                    Please follow that one.

                                    1 Reply Last reply
                                    0
                                    • H Offline
                                      H Offline
                                      hakunamatata
                                      wrote last edited by
                                      #18

                                      Hi @James, that is what I originally ran when I noticed that the email search was not working and the error messages I have shared are as a result of running the rebuild-index.sh script. Please advise.

                                      1 Reply Last reply
                                      0
                                      • H Offline
                                        H Offline
                                        hakunamatata
                                        wrote last edited by
                                        #19

                                        I think the issue here is trying to figure out why mail4@domain.com is failing during execution of the rebuild-index.sh script. mail1,2,3 indexed successfully and the search is working through Roundcube.

                                        I don't know if it is possible to modify the script to give more details about why the indexing for a particular mailbox failed and in case of such an event, to continue the indexing of the next mailbox in the list. The per mailbox reindexing UI option suggested earlier by @avatar1024 would be perfect for this.

                                        1 Reply Last reply
                                        0
                                        • jamesJ Offline
                                          jamesJ Offline
                                          james
                                          Staff
                                          wrote last edited by
                                          #20

                                          Hello @hakunamatata

                                          Is mail4 in any case special?
                                          Some examples: very large, special setup like folder sharring, special named folder with unique characters?

                                          The timeout already is 120000 ms / 2 Minutes, so I am unsure if increasing the timeout would solve anything.

                                          1 Reply Last reply
                                          0
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