Impossible to log in any SM account on Postiz

perelin

For our side I can say that we followed all steps at https://docs.postiz.com/providers/instagram and put the resulting credentials in the env.sh file and reloaded the app. When we want to add Instagram as a channel we are linked out to an error page on meta/facebook that says "App ID invalid"
Screenshot 2025-04-24 at 09.31.53.png

Looking at the linkout URL it seems the client_id is not set.

Screenshot 2025-04-24 at 09.34.50.png

If I set the client_id parameter manually to our FACEBOOK_APP_ID from env.sh the authorisation process starts. At first it looks to go through, but after redirecting to Postiz I get this error:

Log file at this time:

Apr 24 09:36:34 13:M 24 Apr 2025 07:36:34.012 * 10 changes in 300 seconds. Saving...
Apr 24 09:36:34 13:M 24 Apr 2025 07:36:34.013 * Background saving started by pid 3078
Apr 24 09:36:34 13:M 24 Apr 2025 07:36:34.114 * Background saving terminated with success
Apr 24 09:36:34 3078:C 24 Apr 2025 07:36:34.020 * DB saved on disk
Apr 24 09:36:34 3078:C 24 Apr 2025 07:36:34.021 * Fork CoW for RDB: current 0 MB, peak 0 MB, average 0 MB
Apr 24 09:38:29 2025-04-24T07:38:29Z
Apr 24 09:38:29 2025-04-24T07:38:29Z
Apr 24 09:38:29 [Nest] 130 - 04/24/2025, 7:38:29 AM WARN OpenAI API key not set, chat functionality will not work
Apr 24 09:38:29 Node.js v20.18.2
Apr 24 09:38:29 UnhandledPromiseRejection: This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). The promise rejected with the reason "#<RefreshToken>".
Apr 24 09:38:29 ^
Apr 24 09:38:29 at process.processTicksAndRejections (node:internal/process/task_queues:96:32) {
Apr 24 09:38:29 at processPromiseRejections (node:internal/process/promises:470:17)
Apr 24 09:38:29 at throwUnhandledRejectionsMode (node:internal/process/promises:389:7)
Apr 24 09:38:29 code: 'ERR_UNHANDLED_REJECTION'
Apr 24 09:38:29 new UnhandledPromiseRejection(reason);
Apr 24 09:38:29 node:internal/process/promises:389
Apr 24 09:38:29 {"error":{"message":"Missing or invalid client id.","type":"OAuthException","code":101,"fbtrace_id":"AQjOzXIs8yqUOOGZn6sXIys"}}
Apr 24 09:38:29 }
Apr 24 09:38:30 TypeError: fetch failed
Apr 24 09:38:30 [cause]: SocketError: other side closed
Apr 24 09:38:30 at Socket.<anonymous> (node:internal/deps/undici/undici:6294:28)
Apr 24 09:38:30 at Socket.emit (node:events:530:35)
Apr 24 09:38:30 at async /app/code/dist/apps/frontend/.next/server/app/(site)/integrations/social/[provider]/continue/page.js:3:28297
Apr 24 09:38:30 at async ic (/app/code/dist/apps/frontend/.next/server/app/(site)/integrations/social/[provider]/continue/page.js:3:26983) {
Apr 24 09:38:30 at endReadableNT (node:internal/streams/readable:1698:12)
Apr 24 09:38:30 at node:internal/deps/undici/undici:13502:13
Apr 24 09:38:30 at process.processTicksAndRejections (node:internal/process/task_queues:82:21) {
Apr 24 09:38:30 bytesRead: 0
Apr 24 09:38:30 bytesWritten: 1844,
Apr 24 09:38:30 code: 'UND_ERR_SOCKET',
Apr 24 09:38:30 digest: '1372167340',
Apr 24 09:38:30 localAddress: '::1',
Apr 24 09:38:30 localPort: 55620,
Apr 24 09:38:30 npm notice
Apr 24 09:38:30 npm notice
Apr 24 09:38:30 npm notice Changelog: https://github.com/npm/cli/releases/tag/v11.3.0
Apr 24 09:38:30 npm notice New major version of npm available! 10.8.2 -> 11.3.0
Apr 24 09:38:30 npm notice To update run: npm install -g npm@11.3.0
Apr 24 09:38:30 remoteAddress: '::1',
Apr 24 09:38:30 remoteFamily: 'IPv6',
Apr 24 09:38:30 remotePort: 3000,
Apr 24 09:38:30 socket: {
Apr 24 09:38:30 timeout: undefined,
Apr 24 09:38:30 {"level":"error","ts":1745480310.3278437,"logger":"http.log.error","msg":"EOF","request":{"remote_ip":"172.18.0.1","remote_port":"35770","client_ip":"172.18.0.1","proto":"HTTP/1.1","method":"POST","host":"postiz.claudron.OURSERVER.de","uri":"/api/copilot/chat","headers":{"Origin":["https://postiz.claudron.OURSERVER.de"],"X-Forwarded-Host":["postiz.claudron.OURSERVER.de"],"X-Forwarded-Port":["443"],"Accept-Encoding":["gzip, deflate, br, zstd"],"Sec-Fetch-Mode":["cors"],"Priority":["u=1, i"],"User-Agent":["Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36"],"Sec-Ch-Ua-Platform":["\"macOS\""],"Accept":["application/graphql-response+json, application/graphql+json, application/json, text/event-stream, multipart/mixed"],"X-Forwarded-Proto":["https"],"Sec-Fetch-Site":["same-origin"],"Sec-Fetch-Dest":["empty"],"X-Real-Ip":["46.223.213.127"],"Connection":["close"],"Referer":["https://postiz.claudron.OURSERVER.de/integrations/social/instagram?code=AQBnG8A4zYRd27Sa7_7BS78Igi0DyhPcl3jdoC75v7nu9SXxTlRoih2h3SwYMXLe0RY2IShhTSyfrEWsdYPimvWBdacLR-fGJy1Pwz3nHj8DsxPnrgJT-2ymi0oXZy-gxkfBc5Fqiw9hGD3OnXWnFwnw-3QwFeWDLm3-uu5uoro2tO9PxQPPFftrCpHlwz26p86UiNkkJWrDY2VE9b04esMKejCKrWRtU7R8yBt3gz4tcGr1V97KFQASK-K7bsKBuSaIJZi8mpc-aiWLSBhvHc5pUux4g7gqKSGeM9kbvFnFy3F1PH7nxKWQLeIlARyRvGbi4-3nEPm8Rfw_ABah-GdN21sO-mWp3iqfhcSlHiHT0PwAVYhUHnZ59J-X_B9Zr41j0L3lbiDfVFdJqag0OOR_a9oWDKc7XCzT0FIAOCGvdg&state=zlLtoo"],"Sec-Ch-Ua":["\"Chromium\";v=\"135\", \"Not-A.Brand\";v=\"8\""],"Dnt":["1"],"X-Copilotkit-Runtime-Client-Gql-Version":["1.8.5"],"X-Forwarded-For":["46.223.213.127"],"X-Forwarded-Ssl":["on"],"Content-Length":["209"],"Cookie":["REDACTED"],"Accept-Language":["en-GB,en-US;q=0.9,en;q=0.8"],"Content-Type":["application/json"],"Sec-Ch-Ua-Mobile":["?0"]}},"duration":0.829163942,"status":502,"err_id":"nxr9zs32h","err_trace":"reverseproxy.statusError (reverseproxy.go:1373)"}
Apr 24 09:38:30 }
Apr 24 09:38:30 }
Apr 24 09:38:30 }
Apr 24 09:38:31 2025-04-24 07:38:31,012 WARN exited: backend (exit status 1; not expected)
Apr 24 09:38:32 2025-04-24 07:38:32,146 INFO spawned: 'backend' with pid 192
Apr 24 09:38:33 2025-04-24T07:38:33Z
Apr 24 09:38:33 2025-04-24T07:38:33Z
Apr 24 09:38:33 2025-04-24 07:38:33,120 INFO success: backend entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
Apr 24 09:38:33 > gitroom@0.0.0 start:prod
Apr 24 09:38:33 > node dist/apps/backend/main.js

After Postiz has restarted and I retry the redirect URL I get this error:

This is the redirect URL:

https://postiz.claudron.OURSERVER.de/integrations/social/instagram?code=AQDvNogLUgbQ-BA....

Not sure what to try next.

BrutalBirdie

@perelin great writeup!
This can be very useful.
I see if I can figure something out from that.

Do you have Matrix/Element, so we might connect? Since I am not looking forward setting up LinkedIn and instagram

perelin

Just Signal here, sorry But happy to help. If Signal is fine I can send you my profile invite to contact@hackradt.com

BrutalBirdie

@perelin yes Signal is fine for me as well.
Send it.

avatar1024

Hello, did this ever get resolved?

Dont-Worry

Not for me.

visamp

Same issue on my end. Appears that this app may not even work to add social accounts. Very odd

tetr

This post is deleted!

plog

Hi all,
Noticed that on the doc it's "https://postiz.example.com/integrations/social/linkedin"
But the actual link sent to LIn is .../integrations/social/linkedin-page

Dunno if it's good but I also add .env:/app/.env in Docker compose "volumes" as I saw a ".env.example" in /app ... It works

volumes:
  - postiz-config:/config/
  - postiz-uploads:/uploads/
  - .env:/app/.env

cheers

nebulon

@plog I think this might be the wrong forum for your post. This forum is about Cloudron and Cloudron is actually not using docker compose at all.

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Impossible to log in any SM account on Postiz