prefix must be a string

[mdc773]

if no solutions then ill be fine with a refresh install but how can i restore the email and domains lbvs

[jdaviescoates]

Might this conceivably be related? https://forum.cloudron.io/post/115812

I just noticed you're both using iDrive

[mdc773]

maybe thanks ill see what happens

[girish]

@mdc773 I am assuming you filled in the fields in the restore view manually correct?

[girish]

Never mind, I have managed to reproduce the problem .

[mdc773]

whats the solution

[mdc773]

i really just need the domains i had and the emails don't need the apps lol

[ghosted]

I have the same problem. Previous import backups worked, previous to 9x. I'm also using the same exact backup paths.

[mdc773]

hmm so i can reinstall right now and use the backup 9.0.11 on 9.0.12. and it should work? or just retry what i have above

[ghosted]

@mdc773 no, 9.0.11 does not work, and I doubt any 9x does. I know 8x works. 9x has too many bugs

[mdc773]

ok i got it... some how i got upgraded and it broke my whole system

[ghosted]

@mdc773 yea lol... this is why I'm doing the import backup and it wont work... Imagine if one could simply drag and drop their backup file, that'd be nice.. file manager stalls when uploading any .tar.gz, so I can't even do that hack around

[ghosted]

@mdc773 you marked this as solved? i still have the same problem. 4

[james]

Hello @ghosted
I have marked the topic as unsolved again also for us to track this issue.

[ghosted]

@james thanks, any ETA on a fix? Is there another way I can upload my app backup?

[girish]

@ghosted @mdc773 sorry for the inconvenience, a fix is coming, most likely later today. In the meantime, if it's urgent, you can write to support@cloudron.io and we can patch your server individually for this bug.

The issue happens when the import/restore form is filled up manually. If you use a backup config file, it works.

To workaround:

• Download the backup config of any current app. App -> Backups -> Select backup -> ... -> Download Config to your desktop.
• Edit that config json file on your desktop and change the remotePath field.
• App -> Backups -> Import -> Upload a backup config .

This works because the config file sets prefix to "" internally.

[girish]

@ghosted @mdc773 9.0.13 has the fix .