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  3. Backup to tebi not working

Backup to tebi not working

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s3backupstebi
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This topic was forked from gcs: Old backup not found when updating app joseph
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  • robiR Offline
    robiR Offline
    robi
    wrote last edited by joseph
    #1

    I am running into this same error with tebi.io using the generic S3 v4 compat config.

    @girish does it need a fix too?

    Also consider adding tebi.io as it's easy region free setup, and offers 25GB free storage.

    Conscious tech

    1 Reply Last reply
    1
    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote last edited by
      #2

      I tried tebi.io and it seems to work in 9.0.15 , so maybe it also got fixed with this change .

      robiR 1 Reply Last reply
      2
      • girishG girish

        I tried tebi.io and it seems to work in 9.0.15 , so maybe it also got fixed with this change .

        robiR Offline
        robiR Offline
        robi
        wrote last edited by
        #3

        @girish Which connectoin config did you use? I am on 9.0.15.

        The difference may be that I chose to use a prefix dir.

        Conscious tech

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote last edited by
          #4

          I am also using a prefix. What is the error you are getting?

          image.png

          robiR 1 Reply Last reply
          1
          • girishG girish

            I am also using a prefix. What is the error you are getting?

            image.png

            robiR Offline
            robiR Offline
            robi
            wrote last edited by
            #5

            @girish same as OP, seems to be a local issue, as the bucket has the prefix created and what looks like the first app backup, but then errors.

            b619a786-5d28-4fc2-a4a4-5e5c5229f3aa-image.png

            Conscious tech

            girishG 1 Reply Last reply
            0
            • robiR robi

              @girish same as OP, seems to be a local issue, as the bucket has the prefix created and what looks like the first app backup, but then errors.

              b619a786-5d28-4fc2-a4a4-5e5c5229f3aa-image.png

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote last edited by
              #6

              @robi ah, it could be that old (invalid) backups are not found. I think if you delete the Site and add it again, it will work . Can you try that?

              robiR 2 Replies Last reply
              0
              • girishG girish

                @robi ah, it could be that old (invalid) backups are not found. I think if you delete the Site and add it again, it will work . Can you try that?

                robiR Offline
                robiR Offline
                robi
                wrote last edited by
                #7

                @girish uhh sure, but this would be a great use case for a clone backup config to an edit screen for changes then save.

                Conscious tech

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                • girishG girish

                  @robi ah, it could be that old (invalid) backups are not found. I think if you delete the Site and add it again, it will work . Can you try that?

                  robiR Offline
                  robiR Offline
                  robi
                  wrote last edited by robi
                  #8

                  @girish created new config, started backup, began with first app, then it decided to delete old entries, then it failed:

                  43635029-c420-4be7-a783-3d11d134add3-image.png

                  Maybe it's an rsync vs tgz issue now, in combination with the former path "/" issue?

                  Conscious tech

                  girishG 2 Replies Last reply
                  0
                  • robiR robi

                    @girish created new config, started backup, began with first app, then it decided to delete old entries, then it failed:

                    43635029-c420-4be7-a783-3d11d134add3-image.png

                    Maybe it's an rsync vs tgz issue now, in combination with the former path "/" issue?

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote last edited by
                    #9

                    @robi said in Old backup not found when updating app:

                    Maybe it's an rsync vs tgz issue now, in combination with the former path "/" issue?

                    Oh, this could be. Testing

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                    • robiR robi

                      @girish created new config, started backup, began with first app, then it decided to delete old entries, then it failed:

                      43635029-c420-4be7-a783-3d11d134add3-image.png

                      Maybe it's an rsync vs tgz issue now, in combination with the former path "/" issue?

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote last edited by
                      #10

                      @robi I could reproduce it. There is a bug in the tebi service. It is listing directories as part of listObjectsV2 API call. S3 has no concept of directories, just key/value pairs.

                      I have reported this to them.

                      03571847-617f-4d2b-a2d3-eee5a17c77e2-image.png

                      1 Reply Last reply
                      2
                      • girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote last edited by
                        #11

                        @robi they replied to me saying they won't fix it . They did tell me why, but you might want to reach out to them for more info, don't want to breach confidentiality.

                        1 Reply Last reply
                        0
                        • girishG girish has marked this topic as solved
                        • robiR Offline
                          robiR Offline
                          robi
                          wrote last edited by robi
                          #12

                          Whoa, unexpected.

                          One could also say that it's not a bug, as object stores don't distinguish files from directories, as they're all objects. It's the implementation that does.

                          So it may be more likely that the s3 client/driver/config needs to compensate.

                          ex. Cyberduck works fine.

                          Conscious tech

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