Scaleway backup

[cloudron_jf]

Hi,

My Scaleway backup keeps failing with this error:
box:tasks updating task 64 with: {"completed":true,"result":null,"error":{"message":"Backup endpoint is not active: Error listing objects. code: undefined message: HTTP: undefined","reason":"External Error"},"percent":100}

cloudron-support --troubleshoot shows everything green/OK

I have tried deleting and recreating the backup in Cloudron, also the bucket in Scaleway. API key is set up and active in Scaleway

curl https://s3.fr-par.scw.cloud works
curl https://s3.fr-par.scw.cloud/cloudron-backup-jf gives same access denied message.

[james]

Hello @cloudron_jf and welcome to the Cloudron Forum

Please share your backup site configuration for scaleway so we can take a look to rule out obvious errors.

[cloudron_jf]

Hi James,

Here's the config:

File encryption used
Storage: scaleway-objectstorage (tgz) at Paris (FR-PAR) / cloudron-backup-jf
Content: Everything
Schedule: Every day @ 02:00
Retention Policy: 7 daily, 4 weekly, 12 monthly
Last run: 23 Feb 2026, 02:00 am

[james]

Hello @cloudron_jf
Did you just recently upgrade to Cloudron 9?
Try to open the backup site configuration and just press save once and try again.
If this does not work, the used token should be incorrect.