Issue pulling custom app from registry on the same cloudron

[robi]

There are a couple of other people that ran into this, so check those posts.

I believe they updated Ubuntu to resolve.

[james]

Hello @mathieuepitech

What provider are you using to host your server?

[mathieuepitech]

@james I’m on Kimsufi dedicated server.
I don’t know if it’s relevant, but my cloudron server is old, I started it on ubuntu 16 and upgrade it to 24 a few years ago.

[mathieuepitech]

@robi I’m already on the latest LTS Ubuntu version.
Do you have some links of other issues, I didn’t find them with the search.

[james]

Hello @mathieuepitech
No, I think your issue is linked to https://forum.cloudron.io/topic/15408/openid-configuration-url-timeout and https://forum.cloudron.io/topic/15265/unusable-application

we have to figure out what is going on.

[james]

Hello @mathieuepitech
Can you give me the output of the following command on your system?

uname -nar

We found systems with kernel version <110 are not effected.

https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1130336

[mathieuepitech]

@james said:

uname -nar

Yes I have kernel 110.

 6.8.0-110-generic #110-Ubuntu SMP PREEMPT_DYNAMIC Thu Mar 19 15:09:20 UTC 2026 x86_64 x86_64 x86_64 GNU/Linux

But I tried the fixed from here, but I still got the issue.
Should I contact the support ?

[james]

Hello @mathieuepitech
Can you also try to apply this patch https://git.cloudron.io/platform/box/-/commit/bffc97ab2fedb06100bc507abd0f8b42d343ea6e
and restart the cloudron-firewall service with:

systemctl restart cloudron-firewall.service

[vk182]

@james thanks for the speed! This one has worked just fine for us!

[james]

Hello @vk182
Great to read!