Free version does not give 2 apps

[Mythotical]

I am trying to install a second app and the free version is not allowing me. It gives me a message that a subscription is required.

Screenshot of my currently installed apps where I only have 1 app installed and wish to install a second one.

[girish]

@Mythotical What is the cloudron id? It's in the setting view. Looks like maybe our app store database is out of sync with your Cloudron.

[Mythotical]

Here is the cloudron id: dcbabd06-4626-4db0-b18f-ff2158e8f6ef

[girish]

@Mythotical I think the issue was that the cloudron was attached to an expired subscription. Currently, we have to do some manual steps to move from paid -> free. I have moved yours to free now. Does it work now?

[Mythotical]

Yes, indeed it does work now. Thanks again for all the help.

[ByMynix]

@girish I think I have the same issue, but for me I can't update any apps.

So you still have to perform the steps manually?

Can you fix it for me too?
Cloudron-ID: 35dbf493-2551-4733-819c-bc1409432848

[girish]

@ByMynix you have to write to support@cloudron.io with your email and we can fix the subscription . thanks!

[sweetea]

@girish I am having the same issue. Here is my ID: e97b1465-ab81-46ec-a295-77ca7b6442d2

[nebulon]

@sweetea got your mail in support, will deal with that there.