New installation, not able to log in
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Hi, and thanks for helping
Here is the log output:
Nov 07 16:54:00 [video.xxx.xx:443] 2020-11-07 15:54:00.182 info: 172.18.0.1 - - [07/Nov/2020:15:54:00 +0000] "GET / HTTP/1.1" 200 3921 "-" "Mozilla (CloudronHealth)" Nov 07 16:54:00 Nov 07 16:54:09 [video.xxx.xx:443] 2020-11-07 15:54:09.374 warn: Login error. { Nov 07 16:54:09 "err": { Nov 07 16:54:09 "statusCode": 400, Nov 07 16:54:09 "status": 400, Nov 07 16:54:09 "code": 400, Nov 07 16:54:09 "message": "Invalid grant: user credentials are invalid", Nov 07 16:54:09 "name": "invalid_grant", Nov 07 16:54:09 "stack": "invalid_grant: Invalid grant: user credentials are invalid\n at new InvalidGrantError (/app/code/server/node_modules/oauth2-server/lib/errors/invalid-grant-error.js:27:14)\n at /app/code/server/node_modules/oauth2-server/lib/grant-types/password-grant-type.js:94:15\n at tryCatcher (/app/code/server/node_modules/bluebird/js/release/util.js:16:23)\n at Promise._settlePromiseFromHandler (/app/code/server/node_modules/bluebird/js/release/promise.js:547:31)\n at Promise._settlePromise (/app/code/server/node_modules/bluebird/js/release/promise.js:604:18)\n at Promise._settlePromise0 (/app/code/server/node_modules/bluebird/js/release/promise.js:649:10)\n at Promise._settlePromises (/app/code/server/node_modules/bluebird/js/release/promise.js:729:18)\n at _drainQueueStep (/app/code/server/node_modules/bluebird/js/release/async.js:93:12)\n at _drainQueue (/app/code/server/node_modules/bluebird/js/release/async.js:86:9)\n at Async._drainQueues (/app/code/server/node_modules/bluebird/js/release/async.js:102:5)\n at Immediate.Async.drainQueues [as _onImmediate] (/app/code/server/node_modules/bluebird/js/release/async.js:15:14)\n at processImmediate (internal/timers.js:456:21)" Nov 07 16:54:09 }@stoccafisso just installed it and it logged in without an issue.
try reinstall?
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Hi, and thanks for helping
Here is the log output:
Nov 07 16:54:00 [video.xxx.xx:443] 2020-11-07 15:54:00.182 info: 172.18.0.1 - - [07/Nov/2020:15:54:00 +0000] "GET / HTTP/1.1" 200 3921 "-" "Mozilla (CloudronHealth)" Nov 07 16:54:00 Nov 07 16:54:09 [video.xxx.xx:443] 2020-11-07 15:54:09.374 warn: Login error. { Nov 07 16:54:09 "err": { Nov 07 16:54:09 "statusCode": 400, Nov 07 16:54:09 "status": 400, Nov 07 16:54:09 "code": 400, Nov 07 16:54:09 "message": "Invalid grant: user credentials are invalid", Nov 07 16:54:09 "name": "invalid_grant", Nov 07 16:54:09 "stack": "invalid_grant: Invalid grant: user credentials are invalid\n at new InvalidGrantError (/app/code/server/node_modules/oauth2-server/lib/errors/invalid-grant-error.js:27:14)\n at /app/code/server/node_modules/oauth2-server/lib/grant-types/password-grant-type.js:94:15\n at tryCatcher (/app/code/server/node_modules/bluebird/js/release/util.js:16:23)\n at Promise._settlePromiseFromHandler (/app/code/server/node_modules/bluebird/js/release/promise.js:547:31)\n at Promise._settlePromise (/app/code/server/node_modules/bluebird/js/release/promise.js:604:18)\n at Promise._settlePromise0 (/app/code/server/node_modules/bluebird/js/release/promise.js:649:10)\n at Promise._settlePromises (/app/code/server/node_modules/bluebird/js/release/promise.js:729:18)\n at _drainQueueStep (/app/code/server/node_modules/bluebird/js/release/async.js:93:12)\n at _drainQueue (/app/code/server/node_modules/bluebird/js/release/async.js:86:9)\n at Async._drainQueues (/app/code/server/node_modules/bluebird/js/release/async.js:102:5)\n at Immediate.Async.drainQueues [as _onImmediate] (/app/code/server/node_modules/bluebird/js/release/async.js:15:14)\n at processImmediate (internal/timers.js:456:21)" Nov 07 16:54:09 }@stoccafisso I haven't hit this issue in the tests or in manual installs. Can you please try re-install? There was a bug we discovered in another cloudron about LDAP install not working and this had to do with some networking routing issue not allowing us to install the plugin - https://forum.cloudron.io/topic/3500/peertube-ldap-not-working.
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@stoccafisso I haven't hit this issue in the tests or in manual installs. Can you please try re-install? There was a bug we discovered in another cloudron about LDAP install not working and this had to do with some networking routing issue not allowing us to install the plugin - https://forum.cloudron.io/topic/3500/peertube-ldap-not-working.
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@stoccafisso what browser are you using? Have you tried in another?
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@stoccafisso what browser are you using? Have you tried in another?
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I have tried using Chrome, Firefox and Brave browser. No login
@stoccafisso do you consistently install it to the same subdomain?
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@stoccafisso do you consistently install it to the same subdomain?
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@stoccafisso do you consistently install it to the same subdomain?
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@robi Yes
Tried now using a different subdomain, still same problem.
@stoccafisso do you have a cloudron user named root?
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@stoccafisso do you have a cloudron user named root?
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@stoccafisso said in New installation, not able to log in:
invalid_grant: Invalid grant: user credentials
could it be related to LDAP ?
https://github.com/Chocobozzz/PeerTube/issues/2773 -
@robi No user named "root"
@stoccafisso are you installing to the dashboard domain or another domain? If other, try dashboard domain first.
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@stoccafisso are you installing to the dashboard domain or another domain? If other, try dashboard domain first.
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@stoccafisso said in New installation, not able to log in:
invalid_grant: Invalid grant: user credentials
could it be related to LDAP ?
https://github.com/Chocobozzz/PeerTube/issues/2773@rmdes I chose to have the app have its own usermanagement, so LDAP should not be involved?
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@stoccafisso are you installing to the dashboard domain or another domain? If other, try dashboard domain first.
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@robi I am using it on the dashboard (main) domain, on a subdomain
@stoccafisso Can you quick try to install on the demo cloudron (https://my.demo.cloudron.io/) and check if it works there? The username/password is
cloudron.Otherwise, can you post the full log of your installation at https://paste.cloudron.io ? And send the link to support@cloudron.io.
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@stoccafisso Can you quick try to install on the demo cloudron (https://my.demo.cloudron.io/) and check if it works there? The username/password is
cloudron.Otherwise, can you post the full log of your installation at https://paste.cloudron.io ? And send the link to support@cloudron.io.
Hi @girish
I tried installing PeerTube on your demo server, and was able to log in to PeerTube using "root" and "changeme".
Full log from my own installation is sent you at support@cloudron.io
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Hi @girish
I tried installing PeerTube on your demo server, and was able to log in to PeerTube using "root" and "changeme".
Full log from my own installation is sent you at support@cloudron.io
@stoccafisso Thanks for the logs. It seems the culprit is this:
2020-11-08T18:07:28.000Z > peertube@2.4.0 reset-password /app/code/server 2020-11-08T18:07:28.000Z > node ./dist/scripts/reset-password.js "-u" "root" 2020-11-08T18:07:28.000Z 2020-11-08T18:07:29.000Z KilledThis means that it ran out of memory and got Killed. Not sure why, maybe there are many apps on the server already or something? Per https://github.com/Chocobozzz/PeerTube/blob/develop/FAQ.md#should-i-have-a-big-server-to-run-peertube the default 256MB should be enough.
You can run this in the terminal and check if it works:
echo "changeme" | npm run reset-password -- -u root -
@stoccafisso Thanks for the logs. It seems the culprit is this:
2020-11-08T18:07:28.000Z > peertube@2.4.0 reset-password /app/code/server 2020-11-08T18:07:28.000Z > node ./dist/scripts/reset-password.js "-u" "root" 2020-11-08T18:07:28.000Z 2020-11-08T18:07:29.000Z KilledThis means that it ran out of memory and got Killed. Not sure why, maybe there are many apps on the server already or something? Per https://github.com/Chocobozzz/PeerTube/blob/develop/FAQ.md#should-i-have-a-big-server-to-run-peertube the default 256MB should be enough.
You can run this in the terminal and check if it works:
echo "changeme" | npm run reset-password -- -u root@girish said in New installation, not able to log in:
echo "changeme" | npm run reset-password -- -u root
Thank you @girish. I actually had a lot running on this cloudron, but could not get PeerTube to work even if I removed several other apps to free up memory.
But the above command for some strange reason fixed it and solved the problem. PeerTube is now working!
Thank you
