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Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. PeerTube
  3. New installation, not able to log in

New installation, not able to log in

Scheduled Pinned Locked Moved Solved PeerTube
22 Posts 4 Posters 2.3k Views 3 Watching
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    • girishG girish

      @stoccafisso I haven't hit this issue in the tests or in manual installs. Can you please try re-install? There was a bug we discovered in another cloudron about LDAP install not working and this had to do with some networking routing issue not allowing us to install the plugin - https://forum.cloudron.io/topic/3500/peertube-ldap-not-working.

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      stoccafisso
      wrote on last edited by stoccafisso
      #6

      @girish and @robi

      Thank you, I have tried reinstalling, but problem persist. Still not able to login using "root" and "changeme".

      robiR 1 Reply Last reply
      0
      • S stoccafisso

        @girish and @robi

        Thank you, I have tried reinstalling, but problem persist. Still not able to login using "root" and "changeme".

        robiR Offline
        robiR Offline
        robi
        wrote on last edited by
        #7

        @stoccafisso what browser are you using? Have you tried in another?

        Conscious tech

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        • robiR robi

          @stoccafisso what browser are you using? Have you tried in another?

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          stoccafisso
          wrote on last edited by
          #8

          @robi

          I have tried using Chrome, Firefox and Brave browser. No login

          robiR 1 Reply Last reply
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          • S stoccafisso

            @robi

            I have tried using Chrome, Firefox and Brave browser. No login

            robiR Offline
            robiR Offline
            robi
            wrote on last edited by
            #9

            @stoccafisso do you consistently install it to the same subdomain?

            Conscious tech

            rmdesR S 2 Replies Last reply
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            • robiR robi

              @stoccafisso do you consistently install it to the same subdomain?

              rmdesR Offline
              rmdesR Offline
              rmdes
              wrote on last edited by
              #10

              I would double check by installing in a new sub directory ..

              1 Reply Last reply
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              • robiR robi

                @stoccafisso do you consistently install it to the same subdomain?

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                stoccafisso
                wrote on last edited by
                #11

                @robi Yes

                Tried now using a different subdomain, still same problem.

                robiR 1 Reply Last reply
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                • S stoccafisso

                  @robi Yes

                  Tried now using a different subdomain, still same problem.

                  robiR Offline
                  robiR Offline
                  robi
                  wrote on last edited by
                  #12

                  @stoccafisso do you have a cloudron user named root?

                  Conscious tech

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                  • robiR robi

                    @stoccafisso do you have a cloudron user named root?

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                    stoccafisso
                    wrote on last edited by
                    #13

                    @robi No user named "root"

                    robiR 1 Reply Last reply
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                    • rmdesR Offline
                      rmdesR Offline
                      rmdes
                      wrote on last edited by
                      #14

                      @stoccafisso said in New installation, not able to log in:

                      invalid_grant: Invalid grant: user credentials

                      could it be related to LDAP ?
                      https://github.com/Chocobozzz/PeerTube/issues/2773

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                      • S stoccafisso

                        @robi No user named "root"

                        robiR Offline
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                        robi
                        wrote on last edited by
                        #15

                        @stoccafisso are you installing to the dashboard domain or another domain? If other, try dashboard domain first.

                        Conscious tech

                        rmdesR S 2 Replies Last reply
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                        • robiR robi

                          @stoccafisso are you installing to the dashboard domain or another domain? If other, try dashboard domain first.

                          rmdesR Offline
                          rmdesR Offline
                          rmdes
                          wrote on last edited by
                          #16

                          @robi I'm using it on a non-dashboard domain, with a subdomain and it's going just fine

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                          • rmdesR rmdes

                            @stoccafisso said in New installation, not able to log in:

                            invalid_grant: Invalid grant: user credentials

                            could it be related to LDAP ?
                            https://github.com/Chocobozzz/PeerTube/issues/2773

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                            stoccafisso
                            wrote on last edited by
                            #17

                            @rmdes I chose to have the app have its own usermanagement, so LDAP should not be involved?

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                            • robiR robi

                              @stoccafisso are you installing to the dashboard domain or another domain? If other, try dashboard domain first.

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                              stoccafisso
                              wrote on last edited by
                              #18

                              @robi I am using it on the dashboard (main) domain, on a subdomain

                              girishG 1 Reply Last reply
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                              • S stoccafisso

                                @robi I am using it on the dashboard (main) domain, on a subdomain

                                girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by girish
                                #19

                                @stoccafisso Can you quick try to install on the demo cloudron (https://my.demo.cloudron.io/) and check if it works there? The username/password is cloudron.

                                Otherwise, can you post the full log of your installation at https://paste.cloudron.io ? And send the link to support@cloudron.io.

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                                • girishG girish

                                  @stoccafisso Can you quick try to install on the demo cloudron (https://my.demo.cloudron.io/) and check if it works there? The username/password is cloudron.

                                  Otherwise, can you post the full log of your installation at https://paste.cloudron.io ? And send the link to support@cloudron.io.

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                                  stoccafisso
                                  wrote on last edited by
                                  #20

                                  Hi @girish

                                  I tried installing PeerTube on your demo server, and was able to log in to PeerTube using "root" and "changeme".

                                  Full log from my own installation is sent you at support@cloudron.io

                                  girishG 1 Reply Last reply
                                  1
                                  • S stoccafisso

                                    Hi @girish

                                    I tried installing PeerTube on your demo server, and was able to log in to PeerTube using "root" and "changeme".

                                    Full log from my own installation is sent you at support@cloudron.io

                                    girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #21

                                    @stoccafisso Thanks for the logs. It seems the culprit is this:

                                    2020-11-08T18:07:28.000Z > peertube@2.4.0 reset-password /app/code/server
                                    2020-11-08T18:07:28.000Z > node ./dist/scripts/reset-password.js "-u" "root"
                                    2020-11-08T18:07:28.000Z 
                                    2020-11-08T18:07:29.000Z Killed
                                    

                                    This means that it ran out of memory and got Killed. Not sure why, maybe there are many apps on the server already or something? Per https://github.com/Chocobozzz/PeerTube/blob/develop/FAQ.md#should-i-have-a-big-server-to-run-peertube the default 256MB should be enough.

                                    You can run this in the terminal and check if it works:

                                    echo "changeme" | npm run reset-password -- -u root
                                    
                                    S 1 Reply Last reply
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                                    • girishG girish

                                      @stoccafisso Thanks for the logs. It seems the culprit is this:

                                      2020-11-08T18:07:28.000Z > peertube@2.4.0 reset-password /app/code/server
                                      2020-11-08T18:07:28.000Z > node ./dist/scripts/reset-password.js "-u" "root"
                                      2020-11-08T18:07:28.000Z 
                                      2020-11-08T18:07:29.000Z Killed
                                      

                                      This means that it ran out of memory and got Killed. Not sure why, maybe there are many apps on the server already or something? Per https://github.com/Chocobozzz/PeerTube/blob/develop/FAQ.md#should-i-have-a-big-server-to-run-peertube the default 256MB should be enough.

                                      You can run this in the terminal and check if it works:

                                      echo "changeme" | npm run reset-password -- -u root
                                      
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                                      stoccafisso
                                      wrote on last edited by
                                      #22

                                      @girish said in New installation, not able to log in:

                                      echo "changeme" | npm run reset-password -- -u root

                                      Thank you @girish. I actually had a lot running on this cloudron, but could not get PeerTube to work even if I removed several other apps to free up memory.

                                      But the above command for some strange reason fixed it and solved the problem. PeerTube is now working!

                                      Thank you 🙂

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