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  3. unable to access cloudron

unable to access cloudron

Scheduled Pinned Locked Moved Unsolved Support
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    • G Offline
      G Offline
      grimm1369
      wrote on last edited by
      #1

      You are seeing this page because the DNS record of 192.168.1.111 is set to this server's IP but Cloudron has no app configured for this domain.

      BrutalBirdieB micmcM girishG 3 Replies Last reply
      0
      • G grimm1369

        You are seeing this page because the DNS record of 192.168.1.111 is set to this server's IP but Cloudron has no app configured for this domain.

        BrutalBirdieB Offline
        BrutalBirdieB Offline
        BrutalBirdie
        Partner
        wrote on last edited by
        #2

        @grimm1369 The lack of information makes it impossible to help you out without guessing X times.

        Please write a detailed description of your problem otherwise we can't narrow down what might be the problem.

        Like my work? Consider donating a drink. Cheers!

        1 Reply Last reply
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        • G grimm1369

          You are seeing this page because the DNS record of 192.168.1.111 is set to this server's IP but Cloudron has no app configured for this domain.

          micmcM Offline
          micmcM Offline
          micmc
          wrote on last edited by
          #3

          @grimm1369 It seems you run cloudron on a local server, though cloudron runs on a domain name so you must set a local domain for your local IP 192.168.x.x

          Ignorance is not an excuse anymore!
          https://AutomateKit.com

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          • G grimm1369

            You are seeing this page because the DNS record of 192.168.1.111 is set to this server's IP but Cloudron has no app configured for this domain.

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #4

            @grimm1369 From your comment at https://forum.cloudron.io/topic/2633/self-host-install-issues/12, I can access my.twilightknights.org just fine here. Does it mean you got this sorted out?

            1 Reply Last reply
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            • N Offline
              N Offline
              nappingtoomuch
              wrote on last edited by
              #5

              Sorry, to clarify the solution to this problem. I am having a similar issue on Linode. I set up Cloudron last night and was able to access. Today when I type the IP I get the message

              "You are seeing this page because the DNS record of xxxxx is set to this server's IP but Cloudron has no app configured for this domain."

              girishG 1 Reply Last reply
              0
              • N nappingtoomuch

                Sorry, to clarify the solution to this problem. I am having a similar issue on Linode. I set up Cloudron last night and was able to access. Today when I type the IP I get the message

                "You are seeing this page because the DNS record of xxxxx is set to this server's IP but Cloudron has no app configured for this domain."

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by girish
                #6

                @nappingtoomuch Once you have setup cloudron, you cannot access by IP. You can only access by my.domain.com.

                The message is not great, I will fix it to say that you have to visit using the domain name and not by IP.

                1 Reply Last reply
                3
                • G Offline
                  G Offline
                  grimm1369
                  wrote on last edited by
                  #7

                  I tried the domain name the DNS is finding for the IP 192.168.1.110.

                  I get this message

                  Hmmm… can't reach this pageguac.twilightknights.org refused to connect.

                  I am port forwarding http and https.

                  nebulonN micmcM 2 Replies Last reply
                  0
                  • G grimm1369

                    I tried the domain name the DNS is finding for the IP 192.168.1.110.

                    I get this message

                    Hmmm… can't reach this pageguac.twilightknights.org refused to connect.

                    I am port forwarding http and https.

                    nebulonN Offline
                    nebulonN Offline
                    nebulon
                    Staff
                    wrote on last edited by
                    #8

                    @grimm1369 I just have tried to get the A record for pageguac.twilightknights.org and it seems that does not exist at your used nameservers. Also the IP 192.168.1.110 is a local network IP, not the public IP. The DNS record need to have a publicly reachable IP.

                    G 1 Reply Last reply
                    1
                    • G grimm1369

                      I tried the domain name the DNS is finding for the IP 192.168.1.110.

                      I get this message

                      Hmmm… can't reach this pageguac.twilightknights.org refused to connect.

                      I am port forwarding http and https.

                      micmcM Offline
                      micmcM Offline
                      micmc
                      wrote on last edited by
                      #9

                      @grimm1369 As I previously mentioned to you the IP address 192.168.1.110 is a LOCAL network IP address. Hence that means, and I assume you've installed CR on a local home server, this address is managed by your local network router and thus to reach it you MUST bind the domain name you want to use to this IP from your host file if for local access only. Otherwise, you will need to bind the domain name to the WAN IP address provided by your ISP, then through your router's administration reroute to your local IP 192.168.1.110.

                      Ignorance is not an excuse anymore!
                      https://AutomateKit.com

                      1 Reply Last reply
                      0
                      • nebulonN nebulon

                        @grimm1369 I just have tried to get the A record for pageguac.twilightknights.org and it seems that does not exist at your used nameservers. Also the IP 192.168.1.110 is a local network IP, not the public IP. The DNS record need to have a publicly reachable IP.

                        G Offline
                        G Offline
                        grimm1369
                        wrote on last edited by
                        #10

                        @nebulon

                        I checked cloudflare

                        A
                        

                        guac
                        (My Router Public IP)

                        DNS only

                        2 min
                        EditWhen toggled open, an additional table row will be added below this row to enable editing DNS records.
                        A
                        my
                        (My router public IP)

                        DNS only

                        2 min
                        EditWhen toggled open, an additional table row will be added below this row to enable editing DNS records.
                        A
                        twilightknights.org
                        (my router Public IP)

                        DNS only

                        Auto
                        EditWhen toggled open, an additional table row will be added below this row to enable editing DNS records.
                        TXT
                        cloudron._domainkey
                        "v=DKIM1; t=s; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDrZjwMX7ytOLL6vW8khQa37OMH0id8TOpss1VqimBF/fxPqqWvaZD/r8Sa/0UUeao9o37+WHHzC6TPuGaE9w6j7VI5kOfd2uNudgJXSRNUmRcgXPY4kmmnXisCt6OBz8anOBNpS+xCOwkyDY8nBeB9MXNBFctsw9jxfn10Yn7KGQIDAQAB"
                        DNS only

                        2 min
                        EditWhen toggled open, an additional table row will be added below this row to enable editing DNS records.
                        TXT
                        _dmarc
                        "v=DMARC1; p=reject; pct=100"
                        DNS only

                        2 min
                        EditWhen toggled open, an additional table row will be added below this row to enable editing DNS records.
                        TXT
                        twilightknights.org
                        "v=spf1 a:my.twilightknights.org ~all"
                        DNS only

                        2 min
                        EditWhen toggled open, an additional table row will be added below this row to enable editing DNS records.

                        I am using Ubuntuu 20.04 running on Windows Hypervisor I have a home lab connected to my ATT provided router. I am port forwarding https and http to the Ubuntu server.

                        1 Reply Last reply
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                        • nebulonN Offline
                          nebulonN Offline
                          nebulon
                          Staff
                          wrote on last edited by
                          #11

                          ok, if you do not have a static IPv4 allocated by Att, then please look into https://docs.cloudron.io/networking/#dynamic-dns and use a domain backend which is programmable (anything besides wildcard and manual)

                          Once that is configured, you can sync dns and your issues should be solved.

                          Further please note the port limitations on such ISP connections https://docs.cloudron.io/email/#smtp-status nearly always is outbound port 25 blocked on such connections, so you most likely have to use some email relay.

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